What a pleasant surprise! It was a pleasure to talk with this polite, helpful and knowledgeable member of staff. It is rare these days to find someone who actively goes out of their way to assist c... Ver más
Localización
Cambiar localizaciónForty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I called into the Peterborough branch of Wickes today to purchase items for a utility room and had a fantastic experience. I was assisted by a lovely member of staff, Pamela, who was incredibly h... Ver más
La empresa ha respondido
Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after... Ver más
La empresa ha respondido
Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative Genuinely Peterboroug... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Wickes - Peterborough
Escrito por la empresa
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Información de contacto
Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Reino Unido
- +441733342937
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Sally and Paul were extremely helpful…
Sally and Paul were extremely helpful and couldn’t fault them at all. A massive compliment to Wickes Peterborough

Respuesta de Wickes - Peterborough
Great customer service
I ordered a click and collect and arrived near closing time. Pav was very helpful when I decided to cancel my click and collect order to purchase other items in store, nothing was too much bother for hiim. He even took his time to set me up a trade account. Quick and easy, thank you Pav.

Respuesta de Wickes - Peterborough
Jay was really helpful- thank you

Respuesta de Wickes - Peterborough
Needed some advice and help
Needed some advice and help. Dan was very knowledgeable and very considerate as my husband is partially deaf. Dan helped us with everything we needed. An absolute credit to Wickes Peterborough. Will definitely ask for him in the future. Great guy. Certainly deserves some recognition.

Respuesta de Wickes - Peterborough
Colin and Sarah were very helpful
Very happy with my experience in store today. Colin and Sarah were both very helpful. Offering help and providing information about services and offers that will be very useful with my current and upcoming projects.

Respuesta de Wickes - Peterborough
Excellent service Peterborough
Just been into the Peterborough store for tiles. I’m an amputee and knew I would struggle with the tiles needed. There was a young man going through some paint and it looked like he was in the middle of something. I approach and asked him if once he was finished could he help me with some tiles. He jumped up and said he would help me straight away. He checked what I needed and loaded my trolley for me, he asked if he could help me to my car with them and he waited with me while I paid. Nothing was too much to ask and he loaded my car for me. Thank you Josh, you’re a credit to the store!

Respuesta de Wickes - Peterborough
Sarah at the Peterborough store treated…
Sarah at the Peterborough store treated my refund very fairly and with humour

Respuesta de Wickes - Peterborough
Beth at Wickes Peterborough
Beth at Wickes Peterborough has helped us with the design of our Kitchen. She has been patient, kind and very professional. Thank you so much Beth, we appreciate your help.

Respuesta de Wickes - Peterborough
Thank you
I come to the bowling centre with the special needs group, it's really important that they have a clean, fresh and inviting environment, which you have provided thank you

Respuesta de Wickes - Peterborough
Designer not liking the colours!
Waited for an email to confirm an appointment and be able to send some pictures what I would like as she has promised to email after home measurements. Very disappointed after second meeting in store, the quote we got was the most expensive items added to the order, never asked my budget and that wasn't included even tiles. When asked about tiles and brighter colours been told that she doesn't like bright colours and get overwhelmed. Why then doing designer stuff at all.

Respuesta de Wickes - Peterborough
The staff are very helpful and have…
The staff are very helpful and have time to assist especially Steve L who explained and organised my Wickes pro application that is a good discount for my business

Respuesta de Wickes - Peterborough
Great people
I got a kitchen from Cat at Wicks, she was friendly, knowledgable and knew her craft well.

Respuesta de Wickes - Peterborough
Pamela who works at the Peterborough…
Pamela who works at the Peterborough branch. Went out of here way to help me upload the wickes app and to complete an order from another depot.
Great service.

Respuesta de Wickes - Peterborough
Great service
I enquired about a product via a telephone call and spoke to a staff member called Colin. He was helpful and gave me the information I needed. I then went to my local Wickes store and needed help getting the large storage boxes that I needed to the till and to my car. It was the same Colin! He was super helpful and a credit to the store, so polite. From my experiences I would recommend Wickes (Peterborough)

Respuesta de Wickes - Peterborough
From the start of the process
From the start of the process, the Wickes design team made it easy to find the best solutions and best kitchen for our needs. From the initial home visit to the design and PC examples before we decided on the final designs and costs at the Wickes Peterborough Store with the designer, Catherine Wheatley. Catherine was able to identify just what we needed with the space we had available and it has transformed the kitchen and utility spaces. Thereafter the chosen installers were professional throughout. Knowing what was involved even when small issues arose. Wickes and the installers are very much recommended.

Respuesta de Wickes - Peterborough
Colin was great and went the extra mile…
Colin was great and went the extra mile to get what I was looking for at the Peterborough store. Very friendly and knowledgeable.

Respuesta de Wickes - Peterborough
We inquired about a replacement of our…
We inquired about a replacement of our existing cloakroom. The “designer” who showed up was extremely dismissive but went ahead and did some cursory measurements. He quoted c£600 for the figments. He then said the cost of installation would be around £5,000 but he would go back to the store and do a more accurate estimate . It was obvious he thought our project was beneath him. Needless to say 2 months later we have not heard from him .
To put this in perspective our normal plumber has just completed the job and in addition installed a heated towel rail and done a boiler service. In total including providing the new fitments his bill was £960. Less than a fifth of Wickes’ installation quote!

Respuesta de Wickes - Peterborough
Dan in the Peterborough branch was…
Dan in the Peterborough branch was extremely helpful. Excellent customer service. I will definitely come back again.

Respuesta de Wickes - Peterborough
Sarah was exceptional
Sarah was exceptional, she quickly oriented me to the delivery charge for a sheet of ply and helped me make a purchase - also registered me for wickes discount - highly recommend

Respuesta de Wickes - Peterborough
First Option
What a privilege to experience the support and care of Colin and Josh at the top Peterborough store today. Actually, the staff are always most helpful and polite whenever I use Wicks Peterborough
Whatever questions I have, they always do their best to find the correct answers, extending their expertise to me as their customer.
Wicks Peterborough needs to be your first thought for supplies.
Thanks Colin and Josh 👌
Mary

Respuesta de Wickes - Peterborough
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







