Wickes - Pontefract Opiniones 

123
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TrustScore: 4.5 sobre 5

4,6

Park Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Pontefract

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, Reino Unido

  • +441977602902

4,6

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(123)

14.688 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Hate DIY...Love Ponty Wickes!

As someone who thinks D.I.Y means "damage it yourself" I always dread going to hardware stores as I've no clue what I'm doing...Deb from Pontefract Wickes made my experience a very pleasant one and made sure I left with just what I needed, as well as a massive smile on my face as a bonus. She is an absolute legend and is a credit to Wickes!

28 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hey Matthew, thanks for your five-star review, and I'm delighted that Deb in our Pontefract store was able to help you! - Dylan

Valorada con 5 estrellas sobre 5

Good customer service

Brandon at the pontefract store was excellent in helping me today, I rang to double check something was in store as online it mentioned the stock but was sold out in store earlier in the week.

Brandon confirmed the stock, when I arrived he helped in locating it in the back as there was none on the shop floor .

Left a happy customer - thank you Brandon!

26 de octubre de 2024
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Kaitlyn,

Thank you for taking the time to share your positive experience with us, I'm glad to learn
Brandon was able to provide you with an excellent service. - SF

Valorada con 5 estrellas sobre 5

Deb Staff

Always look forward to seeing Deb when in store. Polite, professional and very accommodating. A credit to the organisation

22 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Gary, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Deb and how pleased you are with the service they provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Great customer experience.

Great customer experience.
Many thanks to all the staff who are always helpful. Especially Deb who is always very personable and puts a smile on my face 🤗

21 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Deb on the till and dean in kitchen…

Deb on the till and dean in kitchen design helped us in store today fantastic staff always helpful in this store

20 de octubre de 2024
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hey Damien, thanks for your valuable feedback, and I'm glad that you enjoyed the service from Deb in our Pontefract store! - Dylan

Valorada con 5 estrellas sobre 5

Deb Service

Deb, really kind and helpful, prime example of how customer service should be dealt.

20 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hey James, thanks for your amazing feedback, and I'm glad Deb was super helpful throughout your visit to our Pontefract store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service by Deb at…

Excellent customer service by Deb at pontefract.
😊

15 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Steven, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Deb and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Visited the pontefract store this…

Visited the pontefract store this morning , was served by a lovely lady called Deb , she was very helpful and friendly and helped with arranging my trade account . Thabks again .

13 de octubre de 2024
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi There,
Thank you for leaving a lovely review. We are happy to hear that Deb was able to deliver amazing customer service! - Sean

Valorada con 5 estrellas sobre 5

Today I was served by Deb

Today I was served by Deb , can I just say what a lovely lady . She is an asset to the company.
She helped me set up my trade account and sorted everything out for me
Thank you

8 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi There,
Thank you for leaving a lovely review. We are happy to hear that Deb was able to deliver amazing customer service! - Sean

Valorada con 5 estrellas sobre 5

brilliant service always made to feel…

brilliant service always made to feel welcome first name service deb who works in pontefract store is brilliant always chatty polite keep it up

7 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Thank you to Deb at Wickes Pontefract

Thank you to Deb at Wickes Pontefract. Approachable, knowledgeable and friendly customer service whilst buying my staircase accessories.

1 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi SGM, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Deb and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

👌👌👌👌

From walking in the store and being greeted with a chirpy hello from Debs to the vast stock available....

Always have what I need in stock and at great prices ..

Staff friendly and helpful...

👌👌👌

30 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Timo, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Debs and how pleased you are with the service we provide. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Great service as usual

I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money in locating some discounted items. Much better service than I received another hardware store.

30 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi, Karl. Thank you for taking the time to share your review with us. I'm really pleased to see that, Deb, at our store in Pontefract, provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Good experience

Deb.
Approachable
Friendly
Helpful
Spot on
Thank you

30 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Jonathan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Deb and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

Pontefract Store

Pontefract Store, getting to be a regular thing coming here for supplies for my daughter’s house renovation. Good selection of materials at good prices. Deb is the one who usually serves us, very helpful and polite.

22 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hey Shaun, thanks for your five-star review, and I'm glad you had a great time in our Pontefract store! - Dylan

Valorada con 5 estrellas sobre 5

Very helpful & friendly Deb

Called in for Storm dry which is quite expensive, the lady serving (Deb) asked me if I had a trade card, she signed me up and I saved £8.50. Deb was really helpful & friendly the sign up took a few minutes. Thank you Deb x

24 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Claire,
Thank you for leaving a lovely review. We are happy to hear that Deb was able to deliver amazing customer service! - Sean

Valorada con 5 estrellas sobre 5

Been to the Pontefract store multiple…

Been to the Pontefract store multiple times over the last few weeks and Deb is always very helpful, friendly ... I used to avoid this store but not any more!

23 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Louis, thanks for taking the time to share this feedback, we are pleased to hear that Deb is always helpful, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Deb was excellent

Deb was excellent, a credit to the store. Thank you for excellent customer service!

16 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hey Devon, thanks for your five-star feedback, and I'm delighted that Deb was able to help you in store! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen design

Steve has helped myself and my partner to pick and design our new kitchen, from start to finish he was absolutely brilliant, he has designed a kitchen that has filled the space while still looking absolutely fantastic. From myself and my partner thank you very much!

12 de septiembre de 2024
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hello Ben, thanks for your wonderful feedback, and I'm glad that Steve was able to help you in our Pontefract store throughout your kitchen design, enjoy your new space! - Dylan

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