Wickes - Pontefract Opiniones 

112
TrustScore: 4.5 sobre 5

4,6

Park Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Deb at Pontefract store could not have been more helpful today 10/10 customer service will visit again. Thank you Deb!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Perfect customer service from Debs at the Pontefract store. Really friendly and helpful at such an early hour! Thankyou Debs.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Five star review for Deb! Extremely help and couldn’t do enough for me at the checkout and helping me set up my trade card. Every store needs people like deb to brighten your day up.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Pontefract

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, Reino Unido

  • +441977602902

4,6

Excelente

TrustScore: 4.5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(112)

13.379 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five star review for Deb

Five star review for Deb! Extremely help and couldn’t do enough for me at the checkout and helping me set up my trade card. Every store needs people like deb to brighten your day up.

28 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

We're so pleased to hear about your excellent experience with Deb! It's wonderful that they were so helpful at the checkout and with setting up your trade card. Thank you for your kind feedback! -AK

Valorada con 5 estrellas sobre 5

Deb at Pontefract store could not have…

Deb at Pontefract store could not have been more helpful today 10/10 customer service will visit again. Thank you Deb!

27 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

We're really pleased to hear that Deb at the Pontefract store provided such helpful customer service. Thank you for your kind feedback; we appreciate it! - AB

Valorada con 5 estrellas sobre 5

Perfect customer service from Debs at…

Perfect customer service from Debs at the Pontefract store. Really friendly and helpful at such an early hour! Thankyou Debs.

27 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Chris,

We're really pleased to hear that Debs was friendly and helpful, even at such an early hour. Thank you for your kind feedback! -Ellysse

Valorada con 5 estrellas sobre 5

Very helpfull and well mannered

27 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Dale,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our team to be helpful and well-mannered. -Ellysse

Valorada con 1 estrellas sobre 5

9litre tub of Wickes shed stainer

I bought a 9litre tub of Wickes shed and fence paint , to say it is not fit for purpose, would be a compliment,
on new wood i had to put four coats of the stuff to get any kind of result, you would do better with a bottle of
cordial. there own brand fence paint is useless, taking peoples money under false pretences , come on wickes
you can do better

14 de julio de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

We are very sorry to hear about your disappointing experience with our shed and fence paint. We understand your frustration with the coverage and the need for multiple coats. We are always working to improve our products and appreciate you bringing this to our attention. -AK

Valorada con 5 estrellas sobre 5

Lovely lady

Great help from DEB at the Pontefract store talking me through getting my trade go membership

7 de julio de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Shaun, We're so glad to hear Deb provided excellent assistance with your trade membership. We appreciate your kind words! - Sean

Valorada con 5 estrellas sobre 5

Went to Wicks Pontefract and Deb served…

Went to Wicks Pontefract and Deb served me she was extremely knowledgeable and so friendly and patient. She is a superstar.

2 de junio de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Safiya,

We appreciate you sharing your positive experience at our Pontefract store. We are glad Deb was knowledgeable and friendly. -Ellysse

Valorada con 1 estrellas sobre 5

Very unhappy customer

Very unhappy customer, booked a home visit for somebody to come out and measure up for new kitchen etc from pontefract store and was let down 25 mins beforehand because “something has come up and I can’t make it” Had taken time off work to fit this in. Will look elsewhere for my new kitchen. Fuming 😤

29 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Thanks for taking the time to leave your review. We sincerely apologize for the last-minute cancellation and the inconvenience it caused. We understand your frustration and regret that your time was wasted. - AB

Valorada con 5 estrellas sobre 5

10/10

Deb was amazing! Really helped and got a sale through her great service! Thanks Deb!

17 de mayo de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

We are so glad to hear about your excellent experience with Deb! We appreciate your kind words. -AK

Valorada con 5 estrellas sobre 5

Great service

Hi, I went to Pontefract wickes today and got a trade account with Deb. She was brilliant and helped me through the process.
It's always good when the staff are helpful and knowledgeable.
Thanks Deb

28 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi, thanks for your lovely feedback. We’re so pleased to hear Deb was able to help you set up your trade account. We’ll be sure to pass this on to her. Thanks for choosing Wickes! -AK

Valorada con 5 estrellas sobre 5

Deb was super helpful to us today

Deb was super helpful to us today, we’ve shopped at Wickes many times but today we were asked by Deb if we had a trade account which we didn’t. Really quick and easy to apply and she was really helpful and friendly. Thanks Deb

27 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Nicole, Thanks for taking the time leaving your review. We're happy to hear that Deb was able to help you get your trade account set up. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Friendly and helpful

Friendly and helpful, lady at the till was really kind and patient with my children.

10 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Richard Ireland, We appreciate you taking the time to leave us this great review! We're so glad to hear that our team was helpful and kind to your children. -LC

Valorada con 5 estrellas sobre 5

We recently purchased a Kitchen from…

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old property,we where in contact with them on quite a few occasions.We have to say that the way they handelled our requests was exemplary. And so we can highly recommend Ben and Colin for the entire process ,from start to finish. Kudos to them both Many thanks Steve and Lynne

31 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi, Thanks for taking the time leaving your review. We're happy to hear that the designer did a great job planning your kitchen and that our team handled your requests in an exemplary way, especially given the snags due to your property's age. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Debs was amazing

I use pontefract Wickes regularly. Debs is always polite and has general chit chat, very smiley and professional.

2 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Tom, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Debs always provides quality customer service! -Summer M

Valorada con 5 estrellas sobre 5

Deb is a true asset to the Wickes team, and her outstanding customer service

I recently visited Wickes in Pontefract and was blown away by the exceptional service I received from Deb. From the moment I walked in, she was welcoming, knowledgeable, and genuinely eager to help — going above and beyond to make sure I found exactly what I needed. Deb is a true asset to the Wickes team, and her outstanding customer service made what could have been a stressful experience an absolute pleasure. I will definitely be returning, and I hope Deb gets the recognition she truly deserves!

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi NPC, We appreciate you sharing your positive experience at our Pontefract store. We're happy to hear that you found Deb helpful and that her service made your visit a pleasure. It's great to know you'll be returning. -LC

Valorada con 5 estrellas sobre 5

Deb was amazing with us yesterday

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card.
Each time we go in to store Deb is always smiling always goes out of her way to say hello and have a chat with us.
Yesterday was busy on the tills and Deb had radioed for support on the tills. Unfortunately nobody responded to her instantly, but she calmly and confidently served each person quickly!
Thank you so much Deb!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Natalie, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb consistently delivery good quality customer service! -SM

Valorada con 5 estrellas sobre 5

Excellent service from Deb

Excellent service from Deb, couldn't have been more helpful.

17 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Claire,

We're thrilled to hear that you received excellent service from Deb, It's great to know they were helpful. Thank you for sharing your feedback with us! -Ellysse

Valorada con 5 estrellas sobre 5

Visited the Wickes store pontefract…

Visited the Wickes store pontefract over 2 days . Looking for certain things in store . Wanted a specific colour in paint but couldn’t see it in the sample colours on display . We was helped by assistant in store. Just want to give a thank you to Vikki as went out her way to help and we very satisfied customers .

3 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Gwen, we're happy to hear that you had a positive experience during your visits. We appreciate you mentioning the assistance you received in finding the specific paint color you wanted. Thank you for your feedback! - LG

Valorada con 5 estrellas sobre 5

Deb at Pontefract was so helpful and…

Deb at Pontefract was so helpful and kind. She efficiently helped us use the app which saved us money. Products at good price and quality as always.
Would offer this lady a job if she needed one. Pleasant and efficient. Excellent member of staff

1 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi Tina, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb was able to help you use the app! -SM

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