Wickes - Sheffield Crystal Peaks Opiniones 

73
•
TrustScore: 4.5 sobre 5

4,3

Drakehouse Retail Pk, Unit 1B, Crystal Peaks South Yorkshire, S20 7JJ, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the start of planning to the end of my new kitchen with Hannah Yates she is so pleasant and very helpful giving me great ideas when I wasn't sure about size/ colour match Any problems she deal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience designing my bathroom with Lewis! All come together perfectly! Thanks so much Lewis for all your help! Before and after!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just had a new bathroom fitted by Tim W and designed by Lewis B. Absolutely perfect from start to finish - both went above and beyond to add all the finishing touches and make the whole process a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Visited Crystal Peaks store yesterday and oh boy cashier plain rude. We didn’t have a big order but the cashier spent the whole interaction talking to a colleague! Barely acknowledged our presence. A... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Sheffield Crystal Peaks

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Drakehouse Retail Pk, Unit 1B, Crystal Peaks, South Yorkshire, S20 7JJ, Reino Unido

  • +441142514624

4,3

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(73)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic group of people

On finally choosing a new kitchen both my wife & I decided to go with the one we liked at Wickes,That’s when we met Tori one of the kitchen designers there.We described which one we liked & off we went,
Tori Was so easy to speak to & extremely helpful,We arranged a date for her to check out the dimensions of our kitchen layout told her what we would like & left it all in her hands.Tori came up with a design which both my wife & I loved & with a little tweaking here & there went for it,We left everything in Tori’s hands the measurements,the ordering,EVERYTHING,Fantastic service. “Got to say Tori made everything so easy for us” Date set for delivery & the installation & off we go.Wickes chose ASKO Installations for our project & Kevin came to check exactly what was required,set a date and WOW both Kevin & Leyton worked like men possessed,what a great team they are they both knew what each other were doing & everything went like clockwork including the follow up trades,which Kevin arranged……Our new kitchen looks FABULOUS,My wife sprouted peacock feathers just like the advert on TV. When showing friends & family our new kitchen.We would also like to send a massive thank you to Alistair our designated kitchen customer co- ordinator
ALL IN ALL GUYS THANK YOU ALL FOR MAKING WHICH WE THOUGHT WAS GOING TO BE A STRESSFUL EXPERIENCE,INTO SUCH A PLEASANT ONE.
P.S Bathroom next.

6 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We're happy to hear that you and your wife enjoyed the kitchen design service. It's great to know that the team made the whole experience so pleasant for you, and we appreciate your positive feedback-GS

Valorada con 1 estrellas sobre 5

Abysmal tap display

Came in to buy a kitchen tap but was soon put off by the display covered in dust and most of the taps with missing parts. How ever you think someone is going to purchase one is beyond believe.
Looking at reviews this will fall on deaf ears only reply to positive reviews 😕😕

10 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We appreciate your feedback and time. We're sorry the display's condition and missing parts affected your experience. We'll address this to ensure a better presentation in the future!
-AF

Valorada con 5 estrellas sobre 5

Top man Lewis

Great work from our sales/design main man Lewis Burley. So easy to chat with, not pushing the sale. Just let's it flow. Great with assisting with the design of our new bathroom.
And, again superb when it came to getting in touch with after the design and sale was completed.
Also top work from the installation team. Quick, professional and tidy throughout.

Brilliant. Shall be coming for a kitchen next.

8 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hey Jason, thank you for your amazing review, and I'm delighted that Lewis was first class throughout your bathroom experience. Enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

A fantastic end to end service

A fantastic end to end service provided by Hannah and the team for our new bathroom design & install. Well recommended.

22 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Thank you for your kind words! We are thrilled to hear that you had a positive experience with Hannah and the team. We strive to provide exceptional service, and we're delighted that you found our design and installation process to be top-notch. TW

Valorada con 5 estrellas sobre 5

Corey and Rees was amazing they helped…

Corey and Rees was amazing they helped us move and load a lot of materials they was very pleasant and gave that personal touch

4 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We're thrilled to hear about the positive experience you had with Corey and Rees. It's wonderful to know they provided exceptional service and made your move a smoother process. We appreciate your kind words and are glad you were pleased with their personal touch-GS

Valorada con 5 estrellas sobre 5

Great customer service!

I had a problem with a tin of mixed paint and Jo (DM) was amazing! So helpful and understanding and sorted everything out for me. Fab customer service! Thank you so much!!

30 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jo in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Joanne (supervisor in drakehouse wickes…

Joanne (supervisor in drakehouse wickes Sheffield) is an absolute star and helped me and my daughter sort out which correct skirting board to order. She is an absolute credit to your company ! Alison and hannah

21 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We're thrilled to hear about your positive experience with Joanne. It's wonderful to know she went above and beyond to assist you and your daughter. Her dedication to providing excellent customer service is truly appreciated.
-AF

Valorada con 1 estrellas sobre 5

Absolute dreadful experience - AVOID

Absolute dreadful experience. After 4 months of being messed around we finally cancelled the whole bathroom order and installation. Sheffield Drakehouse store are incompetent in every aspect. To top it off there’s the bathroom installers that Wickes don’t even do proper vetting with so instead you get random people who are absolutely useless, and don’t even respond to you. If this was a proper company the staff would be sacked and the “bathroom installers” would be reported to whoever they get employed from. Waste of time and effort. This is only a snippet of our experience with Wickes. Poor communication and organisation! Before we cancelled everything we never received even ONE phone call from a Manager, or had a response to our complaint via their website, and we still haven’t to this day. AVOID THIS COMPANY - WE WISH WE HAD READ THE REVIEWS BEFORE WASTING OUR TIME WITH THIS POOR COMPANY.

30 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hey Shani, thank you for your valuable feedback and I'm sincerely sorry to hear about your bathroom installation. I will ensure to feed this back so we can improve on this, if you need any further help please reply back to the private message I've sent you on trustpilot. - Dylan

Valorada con 5 estrellas sobre 5

Always have a good experience at this…

Always have a good experience at this store whilst renovating my house! Had a click and collect order and Jo sorted it out for me and they were incredibly accommodating and helpful. Insisted on giving me a partial refund for the items being ever so slightly less than perfect.

Great store and the staff are just brilliant!

22 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hey David, thanks for your positive feedback, and I'm glad you enjoyed the service from Jo in our Crystal Peaks store! - Dylan

Valorada con 5 estrellas sobre 5

Kitchen

Dealing with Hannah from start to finish was easy, she was very professional and polite and explained everything in fine detail. I cant wait to see our new kitchen now.

21 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hey Zoe, thanks for your five-star review, and I'm glad you enjoyed the service from Hannah throughout your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Amazing customer service

The customer service at this Wickes is excellent, young man called Rees was kind and helpful. I was given all the assistance I needed which meant I left the store with everything I needed. Wonderful management and the other staff were also very friendly. Great range of products and knowledgeable staff.

17 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hi Grace, We appreciate you taking the time to share your positive experience. It's wonderful to hear that you received excellent customer service from Rees and that you were able to find everything you needed. We're glad you found our staff knowledgeable and friendly. - SF

Valorada con 5 estrellas sobre 5

Great customer service from Jo

Great customer service from Jo, knowledgeable and helpful every time. Thank you Jo

22 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We appreciate you taking the time to leave a review. We're thrilled to hear about your positive experience and how helpful you found our team member. - SW

Valorada con 5 estrellas sobre 5

Purchased 2 wooden boards for customer

Purchased 2 wooden boards for customer, excellent product at fantastic price, the staff member JO was excellent & very helpful.
Great service Wickes Drake house

22 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We're so glad to hear you had a positive experience with our products and staff. We strive to provide excellent customer service and are happy to know that you were satisfied with your purchase. - SW

Valorada con 5 estrellas sobre 5

Always use crystal peaks branch lovely…

Always use crystal peaks branch lovely staff and very helpful always got everything I need.but could do with new and quicker cash tills

22 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

We appreciate your kind words about our staff and the selection at our Crystal Peaks branch. We're glad you find them helpful and that you can always find what you need. We're always looking for ways to improve and will take your feedback about the cash tills into consideration. - SW

Valorada con 5 estrellas sobre 5

Found the staff very very helpful

Found the staff very very helpful. The kitchen staff were very knowledgeable & happy to chat.

21 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Thank you for taking the time to share your positive experience. We are thrilled to hear that you found our staff helpful and knowledgeable. We appreciate your kind words. - SW

Valorada con 5 estrellas sobre 5

Everything ok 👍

17 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hi Michael, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Excellent service

Went in the other day for some products. Staff were really helpful, spoke to a couple of staff who gave me advice of what I needed. Had the majority of items I was looking for and went away happy.

10 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Came in last week with my husband

Came in last week with my husband, was having trouble with an order number but the lady on till was very helpful in helping us sort it out, thankyou to lauryn for saving the day

14 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hey Margaret, thanks for your five-star review, and I'm glad you enjoyed the service in our Crystal Peaks store! - Dylan

Valorada con 5 estrellas sobre 5

Helpful

Went to my local wickes today, couldn't find the item I needed. A member of staff helped me out with no issues and very polite. Thankyou Lauren will be calling again.

18 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Sheffield Crystal Peaks

Respuesta de Wickes - Sheffield Crystal Peaks

Hi Carolyn, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lauren in our store and that they provided you with useful advice. -AH

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