Wickes - Southport Opiniones 

141
TrustScore: 5 sobre 5

4,8

Kew Retail Park, Scarisbrick New Road, PR8 5RG Southport, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve Ambler at Wickes Southport could not have been any more helpful in helping us design and order our new kitchen. Extremely knowledgeable, helpful and most of all patient during the number of tim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpfull staff loaded my van with a bargain of a dishwasher i noticed on the way the store just had to be baught massive saving, so happy chappy

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A massive shout out to Jack over at the Southport Wickes for his support with our Forest School. We’ve been working on getting our outdoor provision sorted, and Jack made the whole process of securin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

On 3rd April 2026 we signed up with Wickes, Southport for a £25,000 kitchen plus extra £s for fitting, tiling and electrics which sum was to be agreed and paid separately to their designa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Southport

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Kew Retail Park, Scarisbrick New Road, PR8 5RG, Southport, England, Reino Unido

  • 01704 648400

4,8

Excelente

TrustScore: 5 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(141)

13.581 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Got some roof fixing

Got some roof fixing
Conor was helpful and got me what I needed

5 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Joe, we're glad we could help with your roof. We appreciate your kind words. -LR

Valorada con 5 estrellas sobre 5

Every time I use wickes the staff are…

Every time I use wickes the staff are very friendly and helpful. So much better than b&q.
Southports finest keep it up 🤣👍👍

2 de junio de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Mr Michael Foy,

We're so glad to hear you consistently have a great experience with our friendly and helpful team! Thank you for your kind words! -Ellysse

Valorada con 5 estrellas sobre 5

Wickes thank you for helping your local communities (Southport)

A huge thank you to Wickes for generously donating our community planters. Thanks to your support, local residents of all ages have come together to help build, fill, and plant them, creating beautiful sensory displays and growing fresh food for the community to enjoy. These planters are helping bring people together, encouraging wellbeing, learning, biodiversity, and community spirit. We are incredibly grateful for your support in helping us create greener, healthier, and more welcoming spaces for everyone.
🌱 Thank you,Sofia & Jack from Wickes, for helping our community grow—literally and figuratively! 💚

30 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We're so glad to hear our donation of community planters has brought people together and created such positive spaces. It's wonderful to know we've helped your community grow! -AK

Valorada con 5 estrellas sobre 5

A massive shout out to Jack over at the…

A massive shout out to Jack over at the Southport Wickes for his support with our Forest School. We’ve been working on getting our outdoor provision sorted, and Jack made the whole process of securing donations so straightforward and stress-free.
Honestly, it’s refreshing to work with someone who just gets it. He was incredibly helpful and made sure everything went through without any fuss. Having that support has made such a difference in getting our outdoor learning space ready for the kids. If you're looking for someone who genuinely cares about helping out the local community and schools, Jack is your guy. Thanks again.

29 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Thanks for taking the time to leave your review. We're so pleased to hear about the excellent support you received for your Forest School. It's wonderful that Jack could help make securing donations straightforward and stress-free, contributing to your outdoor learning space. - AB

Valorada con 5 estrellas sobre 5

Brilliant service - Steve Ambler

Our Design Consultant Steve Ambler was fantastic from start to finish. We had ideas on the 2 bathrooms we wanted renovating which he helped us make reality in the design process. He was very friendly, very knowledgeable, very adept at using the design technology which is a great tool, the visualisation of plans is brilliant. He explained every facet of what Wickes will provide from their service clearly & concisely, answering any questions in the same manner. The home visit by Steve was great, all of the characteristics & personality of Steve in store translated to the home visit. We now look forward to finalising our installation date with a Wickes approved fitter in due course on both bathrooms. Steve is a great asset to Wickes!

23 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Nicholas, we're thrilled to hear that our design consultant Steve was fantastic from start to finish, helping to bring your bathroom renovation ideas to life. It's wonderful to know that their knowledge and use of design technology made the process clear and concise. Thank you for sharing your review! -LR

Valorada con 5 estrellas sobre 5

Amazing staff

Amazing staff, thank you Damian and the other 3 (I didn't get all your names) and good luck on the 3 peaks - store was incredibly helpful and helped hand ball 28x 25kg packets into my 4x4. Amazing

26 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Conrad, Thank you for your review. It's good to know that you had great service from our team in the Southport store. We appreciate your business.

Valorada con 5 estrellas sobre 5

Called into Wicks Southport store was…

Called into Wicks Southport store was well laid out , staff were really helpful and polite and offered to help seems I was in a wheelchair and items fairly priced

25 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi, David. Thank you for taking the time to share your review with us. We're delighted to see that you found our Wickes store in Southport to be well laid out and our staff to be polite and helpful. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Shirley was amazing really helped us…

Shirley was amazing really helped us out and sorted my trade account aswell. 5* service.

20 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Jonathan, thank you for your five-star review telling us about how helpful you found our staff member Shirley when you were setting up a Trade Pro account. We appreciate your business.

Valorada con 5 estrellas sobre 5

Ellie was very helpful in getting me…

Ellie was very helpful in getting me the paint colour I wanted mixing.

16 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We're delighted to know that Ellie helped you find the perfect paint colour. Thank you! -AK

Valorada con 5 estrellas sobre 5

Placed a large click and collect order

Placed a large click and collect order at Southport Store. Craig and Calum had it ready within the 15 minutes and were very accommodating, you really couldn’t get this service anywhere else

16 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We're so glad to hear about your excellent click and collect experience! We appreciate your kind words about the service from Craig and Calum. -AK

Valorada con 5 estrellas sobre 5

Fantastic shop and fantastic staff!

Fantastic shop and fantastic staff!
I’m always in there and they’re always ready to help with anything I need, couldn’t recommend them anymore!

8 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We're happy to hear that you find our shop and staff fantastic! We appreciate your recommendation and are glad our team is always ready to help you. -AK

Valorada con 5 estrellas sobre 5

Always so helpful

Always so helpful, I popped into the Southport branch for some paint to decorate my daughters bedroom and there was so many to choose from I was spoilt for choice!

8 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Leah, Thanks for taking the time leaving your review. We're happy to hear that you were able to find the paint you needed for your daughters bedroom. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Great New Store - Southport

So happy Wickes have come to Southport. Always great choice and value, and so much better than B&Q!
Visited again today and, as always fantastic service. Special thanks to Mike to helped me and get 6 bags of concrete to my car. This guy is really helpful and really pleasant to deal with. 2nd time he has helped me.
Also a mention to the young lady on the till, Misca (maybe not the correct spelling, sorry), another pleasant employee.
Wickes will be a massive asset to Southport!

6 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Pam, We're happy to hear that you find our Southport store a great addition to the area, offering excellent choices and value. It's great to know Mike offered fantastic service, especially with carrying the concrete to your car. We appreciate your kind words. - Sean

Valorada con 5 estrellas sobre 5

Steve went above and beyond to help me

Steve went above and beyond to help me. He went out of his way to travel to my home and spent a lot of time and effort designing a beautiful kitchen. He was clear with the price of each aspect of the kitchen and i felt respected and fully informed at all stages of the design process. I would highly recommend southport wicks to all. Very very happy with my new kitchen!

1 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hey Poppy, thank you for your five-star review, and I'm glad you enjoyed the service from Steve in our Southport store throughout your kitchen design. We're proud you would recommend us and enjoy your new space! - Dylan

Valorada con 2 estrellas sobre 5

Really disappointed with the Wickes…

Really disappointed with the Wickes fitter. Despite paying Wickes for the fitting the fitter then priced the job at around an extra £1800. He advised that he would consult with us on any extra cost so we were not expecting any surprises. After running two weeks over on the job which meant four weeks of no sink or cooker he then landed us with an extra £1000 on the fitting bill bringing it to £2700 plus the 3k we had already paid to Wickes. I have never had a tradesman in my home before that has hit us with an extra 1k on top of an already steep bill. We also had no soft close on doors or trim between doors all if which they had on the showroom kitchen. We would definitely not recommend Wickes for a kitchen. Even worse I have just been told that it is between us and the fitter! We were allocated the fitter by Wickes .
Update 7/5 Still no contact made by Wickes despite message below.

1 de mayo de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hey there, thanks for your valuable kitchen feedback, and I'm sincerely sorry to hear about your installation. If you can please reply back to the private message I've sent you on trustpilot we can advise further on this. - Dylan

Valorada con 5 estrellas sobre 5

Helpful, polite… would recommemd

The staff were very helpful and polite and super Mike helped me to get the stones I needed as they were too heavy. The offer that was on the item also made them good value for the price. Would reccommend. Thank you i will be returning to get more items for my garden project.

29 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Jane, Thank you for your five-star review telling us about your visit to our Southport store. We are pleased that our colleague Mike helped you with your heavy stone purchase. We look forward to welcoming you back in the store on your next visit. Not only that, but we are grateful for your business.

Valorada con 5 estrellas sobre 5

Amazing store

Amazing store. So tidy. Friendly, helpful and knowledgeable staff members. I saw Rachel and Chloe and they were great. Thanks, AAAA!!!!

30 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We appreciate you taking the time to leave us this wonderful review! We're so glad to hear that you found our store tidy and the staff helpful. -AK

Valorada con 5 estrellas sobre 5

Top Soil

Easy ordering, good staff too. John helped me by bringing my purchased top soil out to the car and loaded it into the boot for me which I was extremely grateful. Product is good quality and this is 2nd time I have been to this store and will be returning again in the future.

30 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Jill, Thank you for your five-star review. We are pleased to hear that you had great customer service from our colleague John in our Southport store. We appreciate your review and your business.

Valorada con 5 estrellas sobre 5

Community Project Donation

Jack at the Wickes Community Project was extremely helpful in getting donations for the Reception Outdoor Classroom at Nutgrove Methodist Primary School. The school were donated plant sleepers, stones and soil which will allow us to create a nature based learning environment for children. The Wickes Community Project was a straight forward process that was managed wonderfully by Jack who had our resources ready to collect in a timely manner. We are incredibly grateful.

20 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

Hi Eleanor, We are delighted to see your review and know that the items given to you through our Community Programme will make a real difference to your pupils and visitors. Thank you for mentioning our colleague Jack from our Southport store who guided through the process. We are pleased to help.

Valorada con 2 estrellas sobre 5

A lesson in poor customer service

A lesson in poor customer service, called in for one last piece of square downpipe, none in the rack so I asked if they had any in-stock to be told I don't know anything about plumbing, turned around to another staff member and then told none of us know anything about plumbing, quite what you need to know about plumbing to check stock is anyone's guess of to B&Q then

19 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Southport

Respuesta de Wickes - Southport

We appreciate you bringing this to our attention. We're sorry to hear you experienced unhelpful service when inquiring about the downpipe. We'll address this internally to improve our team's product knowledge and customer support. Thanks for your feedback. -AK

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