Wickes - Stevenage Opiniones 

100
TrustScore: 5 sobre 5

4,8

Monkswood Way, Stevenage Hertfordshire, SG1 1XP, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A couple of months ago I had a fantastic experience renovating my bathroom. Joe Mcgregor helped me design the changes, talked me through the process and organise the installation. He was helpful when... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Wickes Stevenage to have a look around for ideas for my new bathroom and toilet, Design team, Joe McGregor sit down and helped me put together a design that would work in my small... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently visited the Stevenage branch with a small group of SEN school DT Carpentry students to source materials to make a sweet trolley for our prom and we're greeted by both managers and a wonder... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be suspicious of any company which states it cannot be judged on its delivery. Wickes is shocking when it comes to re-scheduling and cancelling deliveries. Half a kitchen has arrived and who kno... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Stevenage

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Monkswood Way, Stevenage, Hertfordshire, SG1 1XP, Reino Unido

  • +441438314477

4,8

Excelente

TrustScore: 5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(100)

13.996 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Debs was amazing help to find the stuff…

Debs was amazing help to find the stuff we needed

21 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Thank you for taking the time to leave your review!
We're so happy to hear that we could provide amazing assistance, and you were able to find everything that you needed.
- PP

Valorada con 5 estrellas sobre 5

Outstanding Service from Tatiana

Outstanding Service from Tatiana – A True Professional

I recently had the pleasure of working with Tatiana, the design consultant at Wickes Stevenage, and I cannot speak highly enough of the experience. From the outset, Tatiana demonstrated exceptional professionalism, attention to detail, and a genuine commitment to understanding my requirements.

She took the time to listen carefully to my needs, offered insightful suggestions, and created a design that was not only visually impressive but also practical and perfectly aligned with my vision. Most importantly, she worked efficiently within my budget without compromising on quality or style – something I truly appreciated.

Tatiana’s knowledge, patience, and approachable manner made the entire process seamless and stress-free. She is undoubtedly a valuable asset to the Wickes team and a true ambassador for excellent customer service.

I highly recommend her services to anyone looking for a thoughtful and expert design experience. Thank you, Tatiana, for your outstanding support!

4 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

We appreciate you sharing your experience with us. It's great to hear that the design consultant Tatiana listened to your needs and created a design that aligned with your vision and budget. We're glad the process was seamless and stress-free for you.

-AK

Valorada con 5 estrellas sobre 5

Helen Lloyd bathroom designer at the…

Helen Lloyd bathroom designer at the Stevenage store did a terrific job with our bathroom order. She looked ahead and future proofed the design to meet the needs of an elderly relative. Great value for money and quality products.

3 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

We appreciate you sharing your experience. We're so glad to hear that our bathroom designer provided great value and quality products while meeting your relative's needs. TW

Valorada con 5 estrellas sobre 5

Tracey & Chantelle were a great help…

Tracey & Chantelle were a great help when I came in today. Walked me directly to the products I needed and I was in and out very quickly due to their excellent customer service. Keep up the good work

5 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hey George, thank you for your five-star review, and I'm glad you enjoyed the service from Tracey and Chantelle in our Stevenage store! - Dylan

Valorada con 5 estrellas sobre 5

I’ve visited Wickes

I’ve visited Wickes, Stevenage quite a few times to get things for the projects I’m working on, and the staff are always very helpful, patient and understanding. They are also very encouraging, and offer advice on which are the best products to buy for each stage of my project. A great service from all the staff at Wickes.

21 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

We appreciate you sharing your positive experience with our team in Stevenage! We're happy to hear that our staff are helpful, patient, and understanding and offer great advice for your projects!
-AF

Valorada con 5 estrellas sobre 5

The service that Chris provided was…

The service that Chris provided was GREAT!!! As I am not the most knowledgable when it comes to DIY and gardening Chris took time to explain and help me with purchasing the correct products.

Thank you Chris

12 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hey CR Wheeler, thanks for your five-star review, and I'm glad you enjoyed the service from Chris in our Stevenage store! - Dylan

Valorada con 5 estrellas sobre 5

I went to the Letchworth branch today…

I went to the Letchworth branch today and I was a bit lost on what Tiles to choose and what to do and I was wondering around and a gentleman that worked there called Tony big shout out to Tony he asked me what style tile I was looking for and he ran with it. He was absolutely amazing so helpful so kind and considerate He used one of the display ends to lineup the Tiles to sit next to each other so that I could see how it would all work together. I must admit he was so helpful and I’m very grateful so thank you Tony amazing Customer Service.

25 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hey Lee, thank you for your positive feedback, and I'm glad that Tony was able to help you out in our Stevenage store! - Dylan

Valorada con 5 estrellas sobre 5

Customer after care service

We had a very good after care experience with Helen Lloyd. After appx. 8 month, she managed to arrange the same discount for additional base unit for us.
We definitely recommend Wickes design service in Stevenage with Helen Lloyd. Very experienced and professional advice from our experience.

15 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Helen in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Cant praise DEB enough

I couldn't ask for a more patient, more helpful and friendly Person, DEB. I am disabled and wanted topsoil which was in the back was at the back of the store. DEB moved split bags out of the way and lifted all to my need. Then to the till to pay, where she was knowledgeable and friendly, in spite of my mischievous sense of humour. Then once paid for DEB and a colleague pushed the heavy trolley to my car and loaded it up, taking precautions to prevent spillage and split bags..

I drove away very happy

7 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

We are so pleased to hear about your positive experience. It sounds like you received exceptional service from our team member. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along. We strive to provide our customers with the best possible service, and it is rewarding to hear that we met your expectations. - SW

Valorada con 5 estrellas sobre 5

From the first time I walked in the…

From the first time I walked in the stevenage store it was an amazing experience. Everyone was happy and always happy help!! Amazing experience.
I've had a kitchen done and heating system and all was spotless.

4 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hey Ionel, thanks for your five-star feedback, and I'm glad you enjoyed the service in our Stevenage store! - Dylan

Valorada con 5 estrellas sobre 5

Excellent service by Tony

I visited wickes stevenage today, and the staff were excellent. Tony was very helpful and very knowledgeable.
I hope the management at wickes appreciate his efforts and are paying him well.
Thanks Tony 5 stars

5 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi A Lobo,

Thank you for your kind words and five-star review. We're thrilled to hear about your positive experience and how helpful you found our staff member to be. We appreciate your feedback and will be sure to pass it along. - SF

Valorada con 5 estrellas sobre 5

Thank you so much Toni for your help…

Thank you so much Toni for your help today fabulous customer service and great product 😀 👍 👏

4 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Hekrem, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Valorada con 5 estrellas sobre 5

1st communication to last.

1st communication to last.
Fantastic!!!
Can’t fault the staff & management at Wickes Stevenage 👍

15 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Mark, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Was assisted by Tony in store who very…

Was assisted by Tony in store who very helpful and assisted us with looking for a certain shower cubicle

23 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Bathroom - Wickes, Stevenage

We debated over a new bathroom for quite some time, having had a disappointing experience with our previous bathroom, that was only three years old. Consequently, we were quite apprehensive about where to turn.

One afternoon, we decided to visit Wickes in Stevenage on a whim.

Shortly after we began browsing, we were approached by Joe, who was exceptionally helpful from the moment we met him.

We certainly were not the easiest customers! We were uncertain about what we wanted and even whether we truly wished to proceed, given our past experiences.

Joe quickly put us at ease. After discussing various options and providing his insights, we scheduled a home consultation, which Joe personally conducted.

Once we finalised the designs and Joe took the necessary measurements, we arranged for the installation of our new bathroom.

We were fortunate to have exceptional bathroom fitters, who were incredibly efficient, with an attention to detail that was unparalleled.

We could not be happier with our bathroom and are immensely grateful to Joe for his unwavering support throughout the process; nothing was too much trouble for him.

I would highly recommend Wickes, Stevenage. We cannot thank them or Joe enough.

16 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Kim, We are thrilled to hear about your positive experience with our Stevenage store. It's wonderful to know that Joe was able to provide you with the guidance and support you needed to make such a significant decision. We are also delighted to hear that you were pleased with the installation process and the quality of workmanship. Your feedback is truly valued and we will share it with Joe and the team. - SF

Valorada con 5 estrellas sobre 5

Good crew

Good crew, Tony always very helpful as are his colleagues!

11 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Best Wickes branch

Management and staff have always been polite and helpful everytime I’ve visited this branch. Credit to the store work well as a team.

5 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Alan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

I had to change a defective gate latch

I had to change a defective gate latch, the staff at the Stevenage Store were very helpful and knowledgable and I’d like to mention Tony for help in resolving my issue. I use the store frequently and would highly recommend their staff. Great service 😃

4 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Stephen, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tony in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Big diyer

Big diyer, couldn't find few items, was pushed for time, really helpful fella (Luke) escorted me to everything I needed, till staff really friendly

2 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Mick, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Luke in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Absolutely brilliant service nothing…

Absolutely brilliant service nothing was too much trouble I’m quite new too diy and I wasn’t made too feel stupid with my questions had a charming young man called Luke helping me and debs on the till is so friendly

1 de febrero de 2025
Opinión espontánea
Logotipo de Wickes - Stevenage

Respuesta de Wickes - Stevenage

Hi Sarah, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más