Waiting for reply on my beautiful Brooklyn mirror I have had delivered.. Unboxed it really beautiful but when I turned landing light on tonight o noticed that the one corner as slight fault and a r... Ver más
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Consulta las opiniones de los clientes
I am delighted with my new Bowness Arch mirror! I’d been on a quest for sometime to find an understated and elegant mirror based on the classic Victorian Overmantle design and this certainly ticks... Ver más
La empresa ha respondido
The customer service team were welcoming, supportive and respectful. My order was put on hold to suit my delivery date availability. The goods delivered were well packaged and my property was resp... Ver más
La empresa ha respondido
The mirror is beautiful it was on a pre order which was out back … worth the wait .. Communication wasn’t great more updates would have been appreciated .. Won’t stop me buying again
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Cristalería
- Tienda de decoración e interiorismo
- Tienda de espejos
Escrito por la empresa
Precision & Elegance, since 2010. Premium statement mirrors, occasional furniture & accessories.
Información de contacto
William Wood, Unit 2 Wellington Close, Parkgate Industrial Estate, WA16 8XL, Knutsford, Reino Unido
- hello@williamwoodmirrors.co.uk
- www.williamwoodmirrors.co.uk
4,7
Excelente
12 mil opiniones
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Great all round
Good quality chair, looks lovely, easy to assemble and great delivery experience
12 de agosto de 2026
Respuesta de William Wood
Hello Lucy,
Thank you for your nice words. It is lovely to know that you are impressed with your chair and that you have had a positive experience.
We are glad to hear that that the delivery process went well.
We look forward to seeing you again and hope you continue to enjoy your chair for many more years to come.
Best wishes,
Claire
Beautiful mirror , great quality
The Ophelia mirror is beautiful. Exactly like the photos. Great wait. Shipping and delivery were good too. Would highly recommend.
14 de agosto de 2026
Respuesta de William Wood
Hello Alyce,
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our company.
It is lovely to hear that you are happy with your mirror. It is always rewarding to know our products are well received. We pride ourselves on offering high-quality products and exceptional customer service, so it is lovely to know that you are so happy with your purchase.
We look forward to assisting you again in the future and we hope you continue to enjoy your mirror.
Best Wishes,
Claire
Brilliant from start to finish
Brilliant from start to finish, great communication and updates, delivered in perfect condition
13 de agosto de 2026
Respuesta de William Wood
Hello Nisha,
Thank you for your lovely feedback and we are so pleased that you are happy with our service.
It's also great to know that our communication throughout the ordering and delivery process kept you well informed. We strive to make every experience as smooth as possible, so your kind feedback means a lot to the team.
We hope you do order from us again & look forward to assisting you.
Best Wishes,
Claire
Great company to deal with
Great company to deal with, excellent customer service and impressive approach to delivery by delivering everything themselves on a William Wood van. Ensures there is no damage and delivery is prompt with helpful updates. Thank you.
5 de agosto de 2026
Respuesta de William Wood
Hello Paula,
Thank you so much for your fantastic 5-star review! We're delighted to hear you're pleased with both your mirror and the service. We like to keep our customers happy and work hard to achieve that.
It’s fantastic to know that the delivery experience was efficient. We always aim to provide clear communication and a reliable service from start to finish.
Thank you for choosing William Wood, and we hope to see you again in the future.
Best Wishes,
Claire
Brilliant mirrors
Brilliant mirrors, value for money and easy to order online with brilliant service and delivery
14 de agosto de 2026
Respuesta de William Wood
Hello Michael,
Thank you so much for your amazing review and we are delighted to hear that you have had such a positive experience.
We are thrilled to hear that you found our customer service and communication helpful throughout. We believe keeping our customers informed every step of the way is an important part of the service that we offer.
We hope to welcome you back again soon.
Best Wishes,
Claire
Really pleased with the two mirrors I…
Really pleased with the two mirrors I purchased from William wood. Great quality and I would definitely recommend their products.
14 de agosto de 2026
Respuesta de William Wood
Hello Danielle,
Thank you for taking the time to leave a review and for your lovely words.
We are delighted to hear that you were happy with your mirrors and the quality.
We really appreciate your recommendation and look forward to seeing you again.
Best Wishes,
Claire
Respuesta de William Wood
Hello,
Thank you for your lovely words. It is nice to know that you are impressed and that you have had a positive experience.
We look forward to seeing you again in the future.
Best Wishes,
Claire
Amazing!
Amazing! Love every single piece, the quality is always perfect. 🤍
28 de agosto de 2026
Opinión espontánea
Respuesta de William Wood
Hello,
Thank you for your kind words and for taking the time to provide feedback. We're so pleased to hear that you were happy with the quality of your products.
We look forward to assisting you again in the future.
Best Wishes,
Claire
Let down
Awful experience initially but in their defence let down badly by their haulier! Maybe they should change that?? Handled refund quickly.
13 de agosto de 2026
Respuesta de William Wood
Hello Lee,
We hope you are well and thank you for your recent feedback.
I’m very sorry to hear about your experience, and I completely understand your disappointment, particularly as this was in preparation for your launch.
I have read through the communication regarding your order and sincerely apologise that we were unable to work around the opening hours for your address in time for your launch. We appreciate how important the timing was, and we’re sorry we weren’t able to meet your requirements on this occasion.
I can see that the order was subsequently cancelled and that a full refund was issued.
We have attempted to contact you to discuss the matter however we have not have a response.
If you wish to discuss this further, please do not hesitate to get in touch, as myself and the team are happy to assist.
Kind regards,
Sky
Respuesta de William Wood
Hello Brett,
Thank you for your lovely words. It is nice to know that you are impressed and that you have had a positive experience.
Our delivery drivers work hard to provide a good quality service so Shehzaad will be pleased to hear your nice comments.
We hope to welcome you back again in the future.
Best Wishes,
Claire
We love the puddle mirror we purchased
We love the puddle mirror we purchased, it is a high quality item. The delivery process was clear and efficient.
13 de agosto de 2026
Respuesta de William Wood
Hello Zoe,
Thank you for taking the time to provide feedback and it is lovely to know that you are happy with your mirror. It is always rewarding to know our products are well received.
Having our own team handle orders & deliveries allows us to keep things running smoothly from start to finish so it is good to know that this was reflected in your experience.
We hope to see you again.
Best Wishes,
Claire
Wrong item delivered still not changed
Wrong item delivered still not changed
Coffee table is heavy so l have to get help and will have to again
13 de agosto de 2026
Respuesta de William Wood
Hi Dawn,
Thank you for taking the time to provide this feedback.
Please accept our sincerest apologies for the inconvenience here. We completely understand the frustration of receiving the incorrect item.
While we strive for accuracy 100% of the time, occasional errors can happen during the picking and packing process in our warehouse. However, this is no excuse, and I will be sure to raise this with our warehouse team going forward.
I can see that we have dispatched a driver to complete the exchange for you, so hope you have now received the correct item.
If there is anything else our team can do to improve your experience with us, please do not hesitate to let us know.
Kind regards,
Katy
Respuesta de William Wood
Hello Zulfiya,
Thank you so much for your lovely review and it is great to know that you are happy with your mirror and the service you received.
We hope you enjoy your mirror for many years to come and thank you for choosing us.
Best Wishes,
Claire
A beautiful mirror
A beautiful mirror. Excellent communication and updates from start to finish and the mirror came with great instructions on how to hang also. Very well packaged for a safe delivery.
12 de agosto de 2026
Respuesta de William Wood
Hello Chris,
Thank you for your lovely feedback and we are so pleased that you are happy with our service.
We work hard to ensure that our products are packaged well so it's good to know that your mirror was well protected.
Thank you for choosing William Wood and we hope to see you again soon.
Best Wishes,
Claire
Respuesta de William Wood
Hello Sophie,
Thank you for feedback and it's lovely to know that you are happy with your mirror.
We hope to see you again in the future.
Best Wishes,
Claire
Lovely mirror and great delivery
Lovely mirror and great delivery, well packaged and great courier service from the company.
12 de agosto de 2026
Respuesta de William Wood
Hello,
Thank you for your review. We are delighted to hear that you are happy with your mirror. It is always rewarding to know our products are well received.
It is good to know that the delivery was efficient as we believe keeping our customers informed every step of the way is an important part of the experience.
Thank you for choosing William Wood and we look forward to seeing you in the future.
Best Wishes,
Claire
I’m so disappointed with the service…
I’m so disappointed with the service ,to begin with there wasn’t an any email regarding the delivery ! They sent the item when we weren’t in …
Still we have t received the item despite the emails our company forwarded to them ..
12 de agosto de 2026
Respuesta de William Wood
Hello Sophie,
Thank you for your feedback and I hope you are well.
I’m very sorry to hear about your experience and completely understand your disappointment. Please accept our sincere apologies for the inconvenience and frustration this has caused.
I’ve looked into this for you and can see that the original delivery attempt was unfortunately unsuccessful. We did also get in touch to request some further information to help the driver locate the address and ensure the order could be delivered successfully.
I can see that your order was dispatched again yesterday and we do hope you are pleased with your order once this arrives.
Should you wish to discuss the matter further, please kindly respond to the email we have sent across to you.
Kind regards,
Sky
Really nice products and great service
Items we chose look great - minimal build at this end and all tools provided. Quality seems very good and the items look better in real life to web images. Management of the delivery was excellent and we were diligently informed about the delivery from despatch to arrival by the driver. WhatsApp details also shared if we had any questions during transit - all good
12 de agosto de 2026
Respuesta de William Wood
Hello Leon,
Thank you so much for your wonderful review.
We are so glad that you are happy with the ordering and delivery experience. We always aim to provide clear communication and a reliable service from start to finish, so your kind feedback truly means a lot to us.
We look forward to seeing you again in the future.
Best Wishes,
Claire
Lovely mirror
Quick delivery and well packaged mirror. The mirror is lovely and exactly how i imagined. Great quality and looks lovely on the wall.
4 de agosto de 2026
Respuesta de William Wood
Hello,
Thank you so much for your amazing review and we appreciate you taking the time to provide feedback.
It is good to know that you had a quick delivery and we work hard to ensure that our products are packaged well. It is nice to hear that your mirror was well protected.
We would love to see you again in the future and we hope your mirror continues to enhance your room for many more years.
Best Wishes,
Claire
Great service
Great service, stylish products delivered really quickly, a pleasure to deal with
7 de agosto de 2026
Respuesta de William Wood
Hello Stephen,
Thank you so much for your lovely review. We’re delighted to hear you had such a positive experience and you are happy.
Providing beautifully crafted, high-quality pieces is at the heart of what we do, so it is lovely to know that this has been reflected in your experience.
Having our own dedicated customer service team allows us to deal quickly with any queries and working closely with our logistics department helps us to manage deliveries more efficiently.
We do hope to see you again in the future.
Best Wishes,
Claire
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