Worktop Express Opiniones 

70.132
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant from start to finish. I had an issue with a discount code but customer service had a very fast reply and sent over a quote. Their dedicated delivery team were great and went above their duti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The showroom has a selection so you can see the worktop in person. We chose the walnut wood worktop, when oiled it looks like furniture. The delivery was fast, they delivered on the day we chose and p... Ver más

Valorada con 5 estrellas sobre 5

Very good quality ,solid oak worktops . Great customer service. Explain all about the care of the worktops and which is the underside, any problems or queries to ring them. Delivery fast and on t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just over a week from bespoke order to delivery. Better price than rival company and I am really pleased with the now installed worktops. So glad that I used the bespoke service, which I think is grea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. también en la categoría
  3. Tienda de mobiliario para cocina
  4. Tienda para la reforma del hogar

Escrito por la empresa

The UK's leading online worktop specialist, offering unbeatable value and unmistakable quality.

www.worktop-express.co.uk Details

Escrito por la empresa

The UK’s #1 online worktop supplier
As the worktop specialists with over 10 years’ experience, you can shop with confidence at Worktop Express.
Choose a delivery day to suit you
Our in-house 2Man delivery team will deliver to a ground floor room of your choice – just let us know when you want us to deliver. Next day delivery available!
Exceptional worktops for every home that won’t cost the Earth
We have carefully curated our range to provide something for everybody at every price point – without compromising on quality.
We’re with you every step of the way
Need help choosing your worktops? Need your worktops customised? Need some advice on keeping your surfaces looking their best? We have it all covered.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

70 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(70.132)

2485 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivered with care by Stuart & Rob

Delivered with care by Stuart & Rob, the worktop was great quality and value and delivered by Worktop Express staff with care, not by couriers in a rush.
The delivery was on time and they phoned ahead. I have been using Worktop Express for over 15 yrs and always great prices and products.

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Worktop Express

Hello Jon,

Thank you for taking the time to leave us this review.

Thank you so much for your fantastic review and for your continued support over the past 15+ years! We’re delighted to hear that you’re pleased with the quality and value of your worktop, and that Stuart and Rob provided such a careful and professional delivery service.

It’s wonderful to hear that our products and service have continued to meet your expectations over the years. We really appreciate your loyalty and look forward to helping you again in the future!

Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Excellent

Excellent. These people are the best. Quick, friendly, and above all else great quality at reasonable prices. Delivery was outstanding. Was carefully handled and brought inside. My only tiny complaint is they didn't warn of the shipping cost until you were fairly advanced in to the ordering process.

4 de septiembre de 2026
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Respuesta de Worktop Express

Hello Nikki,

Thank you for taking the time to leave us this review.

We are delighted to hear that you were happy with the quality, pricing, service, and especially the delivery. It means a lot to know that our care and attention were appreciated.

We also really appreciate your honest feedback regarding the shipping cost. We understand how important it is to have those costs clear from the outset, and we’ll certainly take your comments on board as we look for ways to improve the ordering experience.


Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Very efficient service

The order was followed up by information on the state of readiness of my order on a regular basis. When the worktops came, the two gentlemen were polite and helpful.

28 de agosto de 2026
Valorada con 4 estrellas sobre 5

The custom 2.5m Wooden counter top was…

The custom 2.5m Wooden counter top was exactly what I wanted. Delivery was not as good as I hoped as delivery was unable to get it in the kitchen. The front door was accessed and was measured for the exact length board to be manoeuvred through the doors. It required the board to be taken to the stair well and on to the bottom steps to close the front door get into the corner giving clearance for the turn. It was left my wife and my 2 adult girls with moving skates to walk it to the kitchen.

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

First Class Service!

Ordered a worktop on recommendation from a friend and right from the start the service was faultless from ordering samples to ordering a worktop to delivery...first class service throughout...i would recommend this company to anyone!

4 de septiembre de 2026
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Respuesta de Worktop Express

Hello Martin,

Thank you for taking the time to leave us this review.

We are delighted to hear that you were pleased with every aspect of our service, from selecting samples and placing your order through to delivery.

It’s particularly rewarding to know that you were recommended to us by a friend and that we were able to provide the first-class service you expected. Your kind recommendation means a great deal to our team.

Thank you again for choosing us, and we hope to have the pleasure of assisting you again in the future.

Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Definitely recommend

Fast delivery which really was extraordinary given I live in the middle of nowhere. Will definitely use again as I have more projects coming up

3 de septiembre de 2026
Valorada con 1 estrellas sobre 5

solid walnut worktop turned up the…

solid walnut worktop turned up the shape of a banana, I found wood worm holes within the worktop too. I needed the job completed the same day as the work top arrived due to customers private circumstances so a replacement wasn't an option. To only be offered 10% refund on a £400 item of terrible quality I wasn't impressed at all.

24 de agosto de 2026
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Respuesta de Worktop Express

Dear customer,

Thank you for taking the time to leave your review. 

We are sorry to hear that you were dissatisfied with the worktop supplied.

We take the quality of our products seriously and would always expect any concerns regarding a product to be raised with us so that we can assess the issue and determine the appropriate resolution.

We also appreciate that, due to your particular circumstances and the requirement for the work to be completed on the day of delivery, replacing the worktop was not a practical option at the time. We understand the frustration this may have caused.

The 10% refund offered was made as a goodwill gesture in light of the circumstances and was intended to recognise the inconvenience caused. It was not intended to dismiss the concerns you raised about the product.

We are disappointed that you feel the product was of an unacceptable standard. We remain committed to addressing quality concerns fairly and appreciate your feedback regarding this matter.

We regret that on this occasion we were unable to meet your expectations and thank you for bringing your concerns to our attention.

Kind Regards,
Worktop Express.

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