Worktop Express Opiniones 

70.130
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant from start to finish. I had an issue with a discount code but customer service had a very fast reply and sent over a quote. Their dedicated delivery team were great and went above their duti... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The showroom has a selection so you can see the worktop in person. We chose the walnut wood worktop, when oiled it looks like furniture. The delivery was fast, they delivered on the day we chose and p... Ver más

Valorada con 5 estrellas sobre 5

Very good quality ,solid oak worktops . Great customer service. Explain all about the care of the worktops and which is the underside, any problems or queries to ring them. Delivery fast and on t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just over a week from bespoke order to delivery. Better price than rival company and I am really pleased with the now installed worktops. So glad that I used the bespoke service, which I think is grea... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina
  2. también en la categoría
  3. Tienda de mobiliario para cocina
  4. Tienda para la reforma del hogar

Escrito por la empresa

The UK's leading online worktop specialist, offering unbeatable value and unmistakable quality.

www.worktop-express.co.uk Details

Escrito por la empresa

The UK’s #1 online worktop supplier
As the worktop specialists with over 10 years’ experience, you can shop with confidence at Worktop Express.
Choose a delivery day to suit you
Our in-house 2Man delivery team will deliver to a ground floor room of your choice – just let us know when you want us to deliver. Next day delivery available!
Exceptional worktops for every home that won’t cost the Earth
We have carefully curated our range to provide something for everybody at every price point – without compromising on quality.
We’re with you every step of the way
Need help choosing your worktops? Need your worktops customised? Need some advice on keeping your surfaces looking their best? We have it all covered.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

70 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(70.130)

2485 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service when I needed…

Great customer service when I needed help.
I initially tried to purchase through their website but was having trouble processing the payment so I gave them a call to order directly. They answered the phones quickly and it was very smooth to sort out my order. The items arrived in the delivery time stated and I’m happy with the worktop unit I purchased.

2 de septiembre de 2026
Valorada con 1 estrellas sobre 5

No quality control.

I ordered a walnut worktop. When it arrived there was a clear and obvious defect on the top of the worktop right in the middle. It had clearly been filled with wood filler and looked awful. I sent photos and was told it was a "shake" (a split in the wood - it wasn't) and advised to sand it myself. I told them it was not a shake and that I had paid for a completed worktop, not one that I needed to fix myself. They took it in for "inspection" and agreed it was not up to standard. I received a replacement (despite messing around with delivery dates and being told at the last minute that delivery couldn't be made on the agreed date). The replacement is sort of fine on the top surface but there are visible cracks and defects on the sides. I followed all of their advice on oiling etc but the sides look pretty poor to be honest (oiling isn't going to fill a crack).

Additionally, their sanding and oiling process was not very good and the top of the worktop was covered in fuzzy patches; from some research it appears that this is due to the sanding and oiling process carried out by them not being done with due care. Really it is down to me to sand and re-oil surfaces to make it a smooth finish.

I can't really be bothered to try and get a third worktop to see if third time lucky but I would say it was not remotely close to being worth the price paid for it. I wouldn't order from them again.

22 de julio de 2026
Opinión espontánea
Logotipo de Worktop Express

Respuesta de Worktop Express

Hello Tom,

Thank you for taking the time to provide your feedback. 

We are sorry to hear about the issues you experienced with your worktop and for any inconvenience caused throughout the process.

We spoke with you today regarding your concerns, and we appreciate the opportunity to discuss them further. We take the points you have raised seriously and will be looking into our quality-control and finishing processes to understand how these issues occurred and where improvements can be made.

We are particularly sorry that the worktop you received did not meet the standard you expected, and we understand your frustration given that you had already experienced an issue with the original worktop and subsequently received a replacement.

We value customer feedback, as it helps us identify areas where we can improve our products and service. Thank you again for bringing these concerns to our attention, and please accept our apologies for the inconvenience caused.

Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Service above and beyond

The sales staff told me I had missed the cutoff for next day delivery by a few minutes, but I still put the order in online. Someone must have been keeping an eye out and managed to get it shipped immediately - it arrived on my doorstep exactly 24 hours after I ordered it! Wonderful service.

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company to deal with

Brilliant company to deal with, really competitive on price and excellent delivery time.
Really nice oak worktops

1 de septiembre de 2026
Logotipo de Worktop Express

Respuesta de Worktop Express

Hello Rob,

Thank you for taking the time to leave us this review.

We are delighted to hear that you were pleased with our competitive pricing, delivery service, and the quality of your oak worktops.

We truly appreciate your business and your positive feedback, and we hope to have the pleasure of serving you again in the future.

Kind Regards,
Worktop Express.

Valorada con 4 estrellas sobre 5

Good experience

Samples came quickly, ordering was easy, delivery on time. Great experience. Worktop now installed and so far so good.

8 de septiembre de 2026
Valorada con 1 estrellas sobre 5

The worst experience I have ever had

The worst experience I have ever had. The service was extremely disappointing, unprofessional, and stressful from beginning to end. Communication was poor, and I felt completely ignored as a customer. I would not recommend this company to anyone.

17 de septiembre de 2026
Opinión espontánea
Logotipo de Worktop Express

Respuesta de Worktop Express

Dear Raluca,

Thank you for taking the time to share your feedback.

We’re sorry that we were unable to complete the delivery as planned and that you have subsequently decided not to proceed with your order.

As you had requested for the goods to be left outside in your absence, our delivery team made every effort to contact you by phone and text when they arrived. Unfortunately, they were unable to reach you, and given the weather conditions at the time, leaving the goods outside would have risked them becoming damaged by the rain.

Our team therefore made the decision not to leave the goods in unsuitable conditions, as we wanted to ensure they remained protected and arrived with you in the condition expected.

We’re sorry that this decision was disappointing and appreciate that it was not the outcome you were hoping for.

Kind Regards

Worktop Express

Valorada con 5 estrellas sobre 5

Excellent service and quality

Excellent helpful staff and good product range. In particular we were impressed by the fact the company offered end-to-end service including delivery, which I'm sure helped everything arrive on time and undamaged. The drivers couldn't have been more helpful, taking time to allow us to make a thorough inspection of the product before they left. In this day and age a company that offers this quality of product and service really stands out. Would highly recommend Worktop Express.

21 de agosto de 2026
Logotipo de Worktop Express

Respuesta de Worktop Express

Hello Ross,

Thank you for taking the time to leave us this review.

We’re delighted to hear that you were impressed with the quality of our products and the level of service provided by our team.

It’s particularly pleasing to know that our delivery service and drivers helped ensure your order arrived safely and on time, and that they took the time to allow you to thoroughly inspect your products upon delivery. We’ll be sure to pass your kind comments on to the team.

Your recommendation means a great deal to us, and we truly appreciate your choosing Worktop Express.

Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Great quality worktop

Great quality worktop, delivery was quick and on time..
We needed a short length of oak work top to make a seat in a kitchen bay window, worktop express provided the perfect length and excellent quality..

7 de septiembre de 2026
Logotipo de Worktop Express

Respuesta de Worktop Express

Hello Sean,

Thank you for taking the time to leave us this review.

We are delighted to hear that you were pleased with the quality of the oak worktop and that the delivery arrived quickly and on time.

It’s great to know that we were able to provide the perfect length for your kitchen bay window seat. We hope you’re delighted with the finished result and appreciate you choosing Worktop Express.

Kind Regards,
Worktop Express.

Valorada con 5 estrellas sobre 5

Delivered with care by Stuart & Rob

Delivered with care by Stuart & Rob, the worktop was great quality and value and delivered by Worktop Express staff with care, not by couriers in a rush.
The delivery was on time and they phoned ahead. I have been using Worktop Express for over 15 yrs and always great prices and products.

14 de septiembre de 2026
Opinión espontánea
Logotipo de Worktop Express

Respuesta de Worktop Express

Hello Jon,

Thank you for taking the time to leave us this review.

Thank you so much for your fantastic review and for your continued support over the past 15+ years! We’re delighted to hear that you’re pleased with the quality and value of your worktop, and that Stuart and Rob provided such a careful and professional delivery service.

It’s wonderful to hear that our products and service have continued to meet your expectations over the years. We really appreciate your loyalty and look forward to helping you again in the future!

Kind Regards,
Worktop Express.

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