XYXX Apparels Pvt. Ltd. - Corporate Office Opiniones 27

Waheedahmed

Very disappointing experience with XYXX. I ordered a black polo t-shirt, but received a grey t-shirt instead. I immediately contacted customer support and even shared clear pictures showing the wrong item received. Despite the evidence, they replied saying I had received the correct order, which is honestly frustrating and unacceptable.

Mistakes in orders can happen, but denying an obvious issue instead of resolving it properly shows poor customer service. As a customer, I expected at least a replacement or acknowledgment of the mistake. This experience has seriously affected my trust in the brand.

Worst customer service

Fraud company don't buy anything
After delaying in delivery of product of product for more then 17 days after that I initiated for refund of my money of 763 but company has initiated 663
There no problem from my side then why would I bear 100 rupee

The fabric feels soft and smooth.
The stitching looks neat.
The fit sits perfectly on your shoulders.
When you look in the mirror, you feel stylish and confident.
Later, after 5–6 washes, the color is still fresh and the shape is the same.

Best ever decision to switch from jockey. Ordered shuffle trunks from XYXX and felt soo good and comfortable, perfect for all day comfort. No such issues found even after 6 months. Will try more products from Xyxx

I was happy with the way I received support on my concern. Detailed, quick and smooth.

Thank you very much for the support

Excellent offers and customer support service and nice product best offers I got is 5@999 🕺🕺

Great product good offers and great after sales support quickly solved on email and WhatsApp overall superb

loved their polo tshirt.. wore it in summers .. great fabric.

Totally not worth it. Quality below average and overpriced as well. On return they initiate refund in the form of gift card and that also is way complicated for to apply for the first timers. Customer care team is pathetic

This has been one of the worst shopping experiences I’ve had with an online brand. I ordered a pack of 5 underwear from XYXX, but they delivered only 4 pieces and still charged me for all 5. When I raised the issue, their customer support simply hid behind their “48-hour policy” and refused to help, even though I explained that I was out of station and opened the parcel only after returning.

This clearly points to a serious packing issue, and the way they handled it feels nothing short of a cheap scam tactic. A brand that can’t even ensure the correct quantity and then denies responsibility is not trustworthy.

I strongly warn new customers:
👉 Always record an unboxing video.
👉 Count every item immediately.
👉 Don’t expect any support if something goes wrong.

Very disappointed with XYXX. Poor packaging, poor accountability, and absolutely unreliable customer service.

Dont buy from them they do not know the meaning of customer service!! I Ordered 5 Undies @999 but they only sent me 4! So naturally i contacted them and showed them the picture they denied now they said I had to do unbox video why? Isnt the customer word enough? Why would someone lie for 200 bucks undie! VERY POOR

I am rating it 2 because of the support provided by their team,

I placed order of 5 items all of same size but out of 5 2 were short but the size marking label was same when I raised request on customer support their response time was very high

they ask for video of product to be not fit while wearing them but those are undergarment I feel voilated sharing such videos to them.

Also when I shared picture of the correct sized item of their own in comparision of incorrect size product still there was standard response no resolution

Worst product
dont but XYXX undergarments
they send wrong sizes
when you return it they make excuses.
no refund of your product.
jockey or Damench is good option.

Premium inner and outerwear. Had a good experience.

Amezing brand,nice colours,best fitting, excellent range over all best mens wear