It's never nice having a bike stolen, but Kien made the whole claims process clear, efficient and professional. He set out exactly what he needed from me, kept me updated while he checked with the bui... Ver más
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It's never nice having a bike stolen, but Kien made the whole claims process clear, efficient and professional. He set out exactly what he needed from me, kept me updated while he checked with the bui... Ver más
La empresa ha respondido
Straight forward, simple process. Provided all the requested information in regards to my claim and was made aware very soon after that my insurance claim payment was on its way to my account. Exactl... Ver más
La empresa ha respondido
Regrettably had a bike accident during a major race and ended up in hospital. Two months on a repeated chaser emails later and absolutely nothing from Yellow Jersey. All they do is refer you to... Ver más
La empresa ha respondido
Very pleasantly surprised at my first interaction with the claims process with yellow jersey . The process was clear, transparent and easy to follow. The assessor was genuinely understanding of how up... Ver más
La empresa ha respondido
We believe riding a bike is one of the best things in life. Whether it’s for fun or fitness, it’s all about getting out there and enjoying the ride.
Prospero, 73 London Road, RH1 1LQ, Purley, Reino Unido
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Ha contestado el 100% de las opiniones negativas
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Swiftly and professionally dealt with my claim. I will be using again.

Respuesta de Yellow Jersey Cycle Insurance
I was quite skeptic at the begining but after I recognized that it is the one of the best cycle insurance companies I could have deal with .Thank you so much for all the information I have received, it really helped me a lot. Really thanks I appreciate your service.

Respuesta de Yellow Jersey Cycle Insurance
Had to make a claim for my bike after being stolen during being mugged. Yellow Jersey were amazing, supportive, helpful and claim process easy and fast

Respuesta de Yellow Jersey Cycle Insurance
Due to having an illness to which I had to cancel my place I found that Christian Georgiades was amazing and he helped sort my claim for me I feel that he is a credit to your company and that he should be rewarded for being so understanding and helpful.

Respuesta de Yellow Jersey Cycle Insurance
I half expected a 'fight' to get any back but they made the process so easy and I am very happy with the payment I received

Respuesta de Yellow Jersey Cycle Insurance
Do not use! Having been a loyal customer for two years, my bike was stolen and when trying to claim they made it incredibly difficult and finally said they would not pay out.
All of their reviews are for easy it is to buy from them, not how they treat claims. Complete waste of money

Respuesta de Yellow Jersey Cycle Insurance
My £4000 bicycle was stolen. Within 10 days of submitting a claim an identical but brand new replacement was delivered to my door. Could not ask for more.

Respuesta de Yellow Jersey Cycle Insurance
Excellent client service.
Claims dept responded immediately and settled claim fairly and quickly.

Respuesta de Yellow Jersey Cycle Insurance
I'm an experienced 56 year old cyclist. I had the dreaded misfortune of being knocked off by a motorist in June '21. I was very pleased to have Yellow Jersey Insurance. My bike claim was handled brillantly by Kien Deng and their colleagues Serious Law made a claim for my personal injury and uninsured losses. All settled successfully. I've just renewed my policy and I heartily recommend Yellow Jersey to my friends. THANKS!

Respuesta de Yellow Jersey Cycle Insurance
I would highly recommend using Yellow Jersey for your cycle insurance. The claims process was painless, communication was quick, and instructions were clear.

Respuesta de Yellow Jersey Cycle Insurance
Hugh was extremely helpful today. Very informative, engaging and friendly. Really helped me work out which policy was right for me. If in doubt give them a call.

Respuesta de Yellow Jersey Cycle Insurance
Excellent support from knowledgeable staff.
Highly recommended 👌

Respuesta de Yellow Jersey Cycle Insurance
I've not made a claim, but the process of checking specific insurance issues (whether my garage was covered as it's not next to my property) was painless. The person opened up Google Maps with me, talked me through distances and so on. I'd recommend from a customer interaction point of view, at least.

Respuesta de Yellow Jersey Cycle Insurance
Straight forward and pleasant service received by Sean - thanks

Respuesta de Yellow Jersey Cycle Insurance
After much searching around for a new travel insurance (my previous one having lapsed over lockdown) I found that Yellow Jersey is almost the only sensible Sports/Travel Insurance around, particularly if you are 71, compete and train for Triathlon, are in the GB Age Group Team and are participating in a "coaching" week abroad.
Hugh and Rebecca were particularly helpful and do not have the exhausting risk averse and ageist attitude of most other insurance staff and agencies.
Thank you for your 'can do' attitude.

Respuesta de Yellow Jersey Cycle Insurance
Hugh was really helpful and experienced and took a good deal of time going through everything with me - nothing was too much trouble. Would definitely recommend, Thankyou!

Respuesta de Yellow Jersey Cycle Insurance
Really straightforward and easy, couldn't have asked for much more. I sent over all the docs and info they would need and got a simple email about how my claim will be settled. Thanks so much!

Respuesta de Yellow Jersey Cycle Insurance
Not sure why a lot of people complain about them never paying out. For me, it was a great experience. Went over a pothole last December and managed to crack my front rim, submitted a claim to YJ in the recent few weeks and they managed to payout in around 2 weeks. I think all those negative reviews are people not reading everything properly and YJ makes it very clear on their website, with multiple infographics/documents stating what they will and won't cover. Overall very happy with my experience with them.

Respuesta de Yellow Jersey Cycle Insurance
I am very pleased with the service I have received from Robbie at Pedal cover. the response time was great and when the replacement items I needed were not available Robbie found a good alternative quickly. I would and do recommend pedal cover. If only the insurers of the company that caused the accident were as efficient!
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