ZFN Chartered Surveyors Opiniones 117

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a fantastic experience working with this chartered surveyor. Right from the start, he was incredibly reassuring and honest and replied to my initial inquiry immediately, which was a huge relie... Ver más

Valorada con 5 estrellas sobre 5

A highly impressive service delivered by Zaid at ZFN, who completed a detailed house survey at relatively short notice. With good communication right from the start, Zaid provided a clear verbal summa... Ver más

Valorada con 5 estrellas sobre 5

Zaid was really fantastic. He took such care to get really detailed and thoughtful reports back that helped us make difficult decisions. Can’t recommend him enough, he went above and beyond answering... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Would recommend to anyone! Zaid was on text before we’d even chosen our surveyor, answering a million questions and putting us at ease. We noted a few things we wanted special attention with in the pr... Ver más

Información sobre la empresa

  1. Perito

Escrito por la empresa

ZFN Chartered Surveyors are a fully Regulated by RICS firm of chartered surveyors offering building surveys, homebuyers surveys, structural surveys, fire risk assessments and technical building consultancy services.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Flexible, swift and thorough - can recommend

We asked ZFN to do a full structural survey on a Victorian building, before buying a flat there. We needed to reschedule once but they were very flexible to accommodate our needs.
After the survey Fayyaz was very kind to share a quick summary on the phone about their findings so we could proceed with the mortgage. The full report itself arrived roughly a week later. It's very thorough, full of pictures and a summary with quotes of what should be done on the long run.
Overall they have been very professional and we're glad we've found ZFN.

2 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

ZFN flat survey

Zaid, did a very thorough survey on a flat purchase, there were several points he raised that were not immediately apparent on visiting the property and he offered an explanation as to possible causes and how to deal with them.
The photographic and audio format of the survey while unconventional was a very good system and enabled us to take in all the points raised.
Would definitely recommend ZFN for a property survey.

19 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and highly professional service.

I am extremely grateful to have contacted Zaid. He dealt with my consultation immediately and offered me extremely solid common-sense advice on the problem I am currently facing and on how to proceed with the matter. Highly recommended and I would definitely return should I need a surveyor at any point.

13 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Building Inspection Report

Zaid's building inspection report was excellent. It was thorough, easy to understand and written in a clear way to allow the information to be used in a practical way. Zaid himself was responsive and easy to communicate with. I'd highly recommend him.

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zaid really helped me out!!!

Zaid really helped me out with a problem I was having with some building work that was being done at my house.
Zaid instantly understood what the issues were and sent me photos with annotations, which I sent to the builders doing the work.

Friendly, efficient service, from very knowledgeable people.

Definitely recommend.

6 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zaid is very responsive and extremely helpful

Zaid has been extremely helpful and supportive, providing me with free advice before I even booked him as my surveyor! He is truly there to help people and I will recommend him to my associates without a doubt.

1 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

ZFN Chartered Surveyors Very helpful…

ZFN Chartered Surveyors Very helpful and responsive.
They respond my phone call very quickly with what’s up message. I discussed my boundary dispute issue with them. They are very friendly and gave me very good advice. I will use their service in future and recommended happily.

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Zaid was incredibly helpful through the whole process. He initially tried to offer free advice but when the issue became more complex it was very easy to arrange an appointment with him to complete a boundary survey.
Zaid has been communicative and friendly throughout and provided a clear and thorough report with the findings for our property in Islington.
I would definitely recommend or use again.
Thanks

14 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

All Round High Quality

My experience with ZFN and in particular Zaid has been excellent. He has been very clear, concise and honest from the beginning. The direct WhatsApp communication was very helpful, and everything was set out clearly. He effectively managed my expectations and provided an example of the type of report he will produce as a final product. I needed the property I was purchasing to be surveyed promptly. Zaid was quick to book in and communicate with the vendors and arrange a date. He stayed in constant communication, and after the survey we had a very detailed conversation. He explained all the findings providing any issues, the cause, and the potential remedial action that would be needed. This is a company I would highly recommend as they focus on high quality work, but more importantly they care about the service they provide. If you are looking to get a survey done, give ZFN a go and you will not be disappointed.

28 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous responsive service

Fabulous responsive service. Excellent thorough report with great verbal summary given on the day of the survey. Zaid also makes himself fully available for consultation throughout. I would highly recommend to others.

14 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

ZFN fantastic service

My wife reached out to ZFN on an urgent matter regarding a property over the bank holiday. Not only did Zaid call back on his day off, he took time to review the issues and provide a consise overview, covering all of the immidate concerns without charging a penny! A very professional and knowledgeable surveyor and highly recomended!

6 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service.

ZFN was recommended by my estate agent. Jas was amazingly helpful. Prompt reply and was able to fit my request. Plus arrange appointments with agent on my behalf have certainly save time for me. The finished report was detailed and answered my concerns.
Would recommend.

22 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Detailed survey report and great customer service

I contacted Zaid to get a quote for a buildings survey. He responded promptly, was generous with his time, sent an example report and explained what he would and would not be able to provide upfront. Following the survey Zaid phoned us and gave us a comprehensive picture of what he felt the main issues were immediately. The report followed within promised timelines and was easy to read, well structured, clear and with good photos to complement it. Throughout Zaid was extremely polite and professional. I would highly recommend asking ZFN to conduct your survey.

6 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS IS A BACK STREET COMPANY

THIS IS A BACK STREET COMPANY- FIRST OF ALL WHEN YOU CALL THE PERSON REPLIES VIA TEXT INSTEAD OF ANSWERING THE CALLS WHICH IS AWFUL SERVICE WHICH SHOULD OF PUT ME OFF..

THEN I COMPLETED A FULL STRUCTURAL SURVEY WHICH DID GO SMOOTH- BUT THAT WAS THE ONLY POSITIVE.

MAJOR ISSUES TO THE PROPERTY NOT MENTIONED ON THE REPORT WHICH HAS NOW COST ME THOUSANDS WHICH I WILL SUE THE COMPANY FOR TO GET BACK.

I HIGHLY RECCOMEND AVOIDING THESE GUYS - THEY MAY SEEM NICE BUT THE JOB THEY ACTUALLY DO FOR THE PRICE YOU PAY IS AWFUL AND WILL COST YOU MORE IN THE LONG RUN.

1 de noviembre de 2021
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Respuesta de ZFN Chartered Surveyors

Dear Mr Hassan,

We surveyed your property and produced a building survey report in line with our terms and condition. You were satisfied with the report you received as per the 5 star review you previously left for us on google.

We returned back to your property after some time, when London received an extreme downpour which caused parts of London to flood. We gave you free advice on what the issue could be and how you may want to overcome this. This was an issue you encountered after our survey. You called us for a second time requesting that we come again to your property for a separate issue which we did, and again provided you with some free advice. These visits should have been chargeable as the advice and help you required were outside of the remit of our original agreement but we provided this service free of charge.

You then asked us to refund your original survey fee as you were not happy and so we disclosed our complaints policy to you. You have not, to date, lodged a complaint but instead taken to a public platform in an attempt to mar our reputation.

You are more than welcome to go through our complaints procedure so that we may review and respond to any points you raise accordingly.

Thank you
ZFN Chartered Surveyors

Valorada con 5 estrellas sobre 5

Can't fault this service

We contacted ZFN on 22nd Sept, Zaid was very helpful and was able to carry out the structural inspection the very next day! We received a detailed report on the 15th Oct and it exceeded our expectations - very thorough and in-depth with photos and a full breakdown, including advice and an estimated budget which is very helpful. We honestly can't fault the service and would recommend Zaid to anyone.

18 de octubre de 2021
Opinión espontánea

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