Ordered a service twice and both were rejected without notification. The third arrived over 30 mins late leaving a single female alone for nearly 2 hours. The customer service team was dismissive and... Ver más
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Consulta las opiniones de los clientes
Always had a good experience up to now... So basically they provide a good service when you need a chauffeur to drive your car to anywhere and a reasonable price. Yesterday Zofeur's shortcomings c... Ver más
False service driver never arrived but marked himself as arrived and when I cancel his service I was charged. Tried contacting support but no help as they give random answers and don’t address the act... Ver más
Prebooked a ride only for it to show up 25 minutes late. Phoned customer support who admitted the mix up on their end and that it was a scheduling error their side. However they were unwilling to co... Ver más
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Worst (and dangerous) experience with this company! Do not trust them
The worst experience with this people. The driver was so unprofessional to the point that he could not start the car as he did not press on the break to start the engine. Then he kept getting lost despite the indications we were given to him. At some point we asked him to stop the car and to leave and he started insulting us. We did report this to the police. The worst experience ever. The day after I escalated the case to Zofeur and I have also messaged its founders but never received any reply.
Great Experience overall
Highly Recommend!
This is a great service I have just discovered. Easy to use the app, the driver was lovely and I felt very safe. Also very reasonable, no more than a taxi fare.
Worst chofeur service ever
Worst chofeur service ever! They say on the website the fixed fare is 69 dirahms and includes drop and pick up of the car, but it’s a lie. They only drop the car and then you need to pay again for them to pick it up. When you tell them the advertisement says the fare includes everything, they simply don’t answer anymore. Don’t use this service
Hidden costs
Headline pricing looks great for an amazing service.
Yet when you take it , you will see all the added charges.
Booking service cost, in addition to surcharge cost will add up to your bills.
Think it will be cost effective
To take taxi for your round trip
Amazing
A unique concept, it's great to have a driver on demand.
La experiencia Trustpilot
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