Really difficult to use, especially the login issues. Also, old card remain forever in the app as they cannot be deleted, so continuously defaults to the old cards. The account and app don't seem to... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought 2 digital+ cards. They never worked, after contacting customer service they offered refund as they can't fix this. Refund may take up to 30 days apparently to T&C. 2k invested to make employee... Ver más
La empresa ha respondido
Very efficient and very fast I ordered virtual employee reward cards for the company I work today at 14:00 and made the bank transfer shortly after. I received my own rewards card at 15:18. I rea... Ver más
Our company had paid you and left our bank account but we could not transfer to staff beacsue your systems couldnt find it. Complete disaster. Missed the whole christams window. Trying to conatct you... Ver más
Información sobre la empresa
Escrito por la empresa
Allgo helps companies engage, motivate and reward people to achieve great results. We provide expertise, technology, and rewards to enable companies achieve strategic objectives through world-class incentives, rewards and recognition programmes.
Información de contacto
Digital Hub, Digital Depot, D08TCV4, Dublin, Irlanda
- 01 253 004
- noreply@allgo.ie
- allgo.ie
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
frustrated
hello, please help! we are frustrated, the cards we received do not work, we are waiting for the code, the money from the cards was supposed to be spent on our sick child, we have a sick daughter who needs weekly medications, this money was supposed to help us.
I activated my card but still cannot…
I activated my card but still cannot purchase at the till.
Avoid this company, no customer service and no help whatsover
Disaster of a company to deal with. Do not answer phones, do not respond to mail, do not resolve open matters. Have made 40 phone calls, sent 30 plus mails and spent well over 10 hours trying to get issue resolved. This company are a complete and utter liability to deal with. To all the other reports below who got the stock answer of sending an email to the address provided don't bother this company has zero customer service and zero ability to resolve any issues. Any company who cannot even get the correct customer service details on their generic emails is one to avoid. this company has ZERO respect for its customers.
Where is this card accepted in…
Where is this card accepted in ireland??????? No where
Its impossible to unlock these cards..I…
Its impossible to unlock these cards..I added 3 to my account one unlocked after a few tries the other 2 are still locked saying they cannot verify card holder even though correct name and code are put in...very bad system..not fit for purpose
This company is a disaster to deal…
This company is a disaster to deal with, I cancelled my order as they had technical difficulties that caused major delays delivering cards.
It is almost 8 week since my order was cancelled and still no refund after contacting them a number of times
Do not order
Awful, just awful. My card would not work, I rang for 2 days, nobody ever answers the phone. I emailed, help got back and told me to try a different vendor, still didn't work. I emailed 3 tines since asking for help and have heard nothing back.
Update, after sending another email today explaining I had left this review and continuously called them for 3 days, at least 30 times with them just hanging up, a member of staff did get back to me through email. That was 3 days of emails and a lot if unanswered calls. I am grateful for the response but having to go to those lengths and a rep thinking it was acceptable to tell me to use the voucher somewhere other than where I needed to use it as the solution to it not working, leads me to stand by my original review and recommendation not to use this company. Its not worth the hassle.

Respuesta de Allgo Global Rewards
If we could give zero stars we would .
If we could give zero stars we would .. spent the last 5 days trying to activate card !! €1000 !! Still not working !!

Respuesta de Allgo Global Rewards
Can't use my card
Can't use my card. No one answering the phone. Absolute joke of a company.

Respuesta de Allgo Global Rewards
The 3D security phone number input…
The 3D security phone number input doesn't work on their own website and you cannot receive a code to complete purchases. Customer service then told me I had entered incorrectly, although their own website wont accept the format they tell me to use. Pure incompetence. Still waiting for a fix.

Respuesta de Allgo Global Rewards
Extremely poor and overtly complicated…
Extremely poor and overtly complicated card activation system. It is not fit for purpose. Card has been activated but it still will not allow online transactions. 3D verification set up, but code not set. **AVOID**

Respuesta de Allgo Global Rewards
dreadful customer experience so far
dreadful customer experience so far, No one answering the phone - 2 cards that i can not buy online purchases with - playing email tennis and no one to call me very annopyed

Respuesta de Allgo Global Rewards
Rubbish website
Rubbish website. Impossible to activate. I only give one star as there is no zero option available.

Respuesta de Allgo Global Rewards
Impossible to activate cards.
I used these in previos years for employees without much problem but won't buy this year due to the glitches and problems with the new activation method. It's full of problems and my staff would end up with cards that can't be used. I rang Allgo to tell them and was automatically disconnected twice. Not a good sign at what should be their busiest period. Be very cautious.

Respuesta de Allgo Global Rewards
If a ZERO star was an option I would…
If a ZERO star was an option I would have used it. A very frustrating card. It doesn't seem to accept a normal date of birth! It didn't send code, it didn't work in local shops. It needs to be swiped as no tap option. Some shop owners will input numbers if they haven't the swipe option, but not many. Don't touch it!

Respuesta de Allgo Global Rewards
Bought 2 digital+ cards
Bought 2 digital+ cards. They never worked, after contacting customer service they offered refund as they can't fix this. Refund may take up to 30 days apparently to T&C. 2k invested to make employees happy, they receive a broken/not working gift card.
UPDATE: Refund received after 60 days, after many emails. They did not refund tax and card fee. We will never use again Allgo Rewards.

Respuesta de Allgo Global Rewards
very slow
very slow, poor service un ineffective customer service

Respuesta de Allgo Global Rewards
Bought
Bought a Virtual card can’t register 3rd party app isn’t working customer service not answering the phone. No idea when I’ll be able to access my card.
AVOID THIS COMPANY AT ALL COSTS

Respuesta de Allgo Global Rewards
AVOID IF YOU CAN
The registration routine is not user friendly nor is it intuitive whatsoever, in fact their website is utter rubbish.
I registered the card, got 3d secure set up and happily set about trying to make an online purchase.....3d secure didn't send the verification code as was supposed to happen....online purchase abandoned and kids Christmas present not bought.
Dubious company, dubious customer service, dubious T&Cs
AVOID AVOID AVOID AVOID

Respuesta de Allgo Global Rewards
Whoever created their website is…
Whoever created their website is absolutely the thickest person/people in the IT industry. Beyond horrible registration experience. After 1 hour, still no success, and this is my third attempt. Stay away. Absolute trash.

Respuesta de Allgo Global Rewards
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







