Allgo Global Rewards Opiniones 

133
•
TrustScore: 2 sobre 5

2,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Really difficult to use, especially the login issues. Also, old card remain forever in the app as they cannot be deleted, so continuously defaults to the old cards. The account and app don't seem to... Ver más

Valorada con 1 estrellas sobre 5

Bought 2 digital+ cards. They never worked, after contacting customer service they offered refund as they can't fix this. Refund may take up to 30 days apparently to T&C. 2k invested to make employee... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very efficient and very fast I ordered virtual employee reward cards for the company I work today at 14:00 and made the bank transfer shortly after. I received my own rewards card at 15:18. I rea... Ver más

Valorada con 1 estrellas sobre 5

Our company had paid you and left our bank account but we could not transfer to staff beacsue your systems couldnt find it. Complete disaster. Missed the whole christams window. Trying to conatct you... Ver más

Información sobre la empresa

  1. Agencia de marketing

Escrito por la empresa

Allgo helps companies engage, motivate and reward people to achieve great results. We provide expertise, technology, and rewards to enable companies achieve strategic objectives through world-class incentives, rewards and recognition programmes.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

133 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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(133)

30 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Horrific

Horrific. The most basic task of trying to find the balance on my card is impossible!!!! I still don’t know how much I have left. I have spend 30 minutes filling out a long form which has asked me more questions than it should and still can’t get my balance. Will ne er ever go near them again!!!!!! Terrible!!!!!

11 de noviembre de 2023
Opinión espontánea
Logotipo de Allgo Global Rewards

Respuesta de Allgo Global Rewards

Hi Eileen, could you email me on help@allgo.ie and I'd be happy to assist? Thank you.

Valorada con 1 estrellas sobre 5

Avoid!! Scam

Avoid!!! Would give no star also, it’s like it’s a scam company. The most painful experience to use it!!!! Soo difficult! And then €3 a month is deducted each month! I don’t get why it’s has “rewards” on the card,far from it!! I’m sure there profiting soo much from this! Such a scam!! Waste of time

1 de octubre de 2023
Opinión espontánea
Logotipo de Allgo Global Rewards

Respuesta de Allgo Global Rewards

Hi Rebecca, unfortunately it is the case that after 12 months of card issuing, there is a €3 maintenance charge on remaining balance per month. This is a T&C listed on the information that came with your card, and something the purchaser of your card agreed to. I have sent further information to you via email, please respond to help@allgo.ie if there's anything else we can help with. Thank you for your feedback.

Valorada con 1 estrellas sobre 5

if I could give zero stars I would

if I could give zero stars I would. Only about 50% of my attempts to use it have worked. So many places just can't get it to work, despite repeated attempts. SO then there is a penalty if its not used after a period of time.Always a bit left on the last one, but they charge you €20 to add the balance to your new card. AVOID at all costs. Seems like a profitable exercise for the suppliers.
Charges:Spending Card in the Eurozone: no charge

Spending Card in a Foreign Currency: 2.75% foreign exchange charge

Monthly Card Charge: There is no monthly charge for the first 12 months after card load. After 12 months, a €3 monthly fee will be deducted from any unused card balance.

Replacement Card Charge: €20 per card

Merge Card Charge: €20 to merge up to 6 cards at the same time

21 de septiembre de 2023
Opinión espontánea
Logotipo de Allgo Global Rewards

Respuesta de Allgo Global Rewards

Hi Mary,
We're sorry to hear you experienced problems using your Allgo Mastercard. Every merchant who accepts Mastercard as payment and has swipe capabilities on their machine should be capable of accepting the Allgo Mastercard. If you have balance remaining on your card and wish to avoid a merge fee, please ask any merchant to perform a split tender for your remaining balance and you could pay the remainder with another form.
Please get in touch on help@allgo.ie and our attentive Customer Service team would be happy to assist you with any issue you're having. Nonetheless, thank you for your valuable feedback.

Valorada con 1 estrellas sobre 5

I ordered two cards on 30 December

I ordered two cards on 30 December. I received an automated response telling me they would send an invoice and when that had been paid they would issue the cards. I heard nothing more. I have emailed them twice and submitted a request on the website. Still nothing. I'm going elsewhere.

26 de enero de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very slow refund for cancelled order

After I paid for the cards I was asked for lots of paperwork that I was previously told would not be needed. I did not want to go through the hassle and requested a refund.
For two weeks I was told the refund would come. Then they stopped answering the phones for most of December. In January I was asked to send documentation to prove I had paid even though they acknowledged payment in November. Now they blame delays in MasterCard.

As of 17/01/2023 they have finally paid my refund. To achieve this I had to call nearly every week for a month and a half

24 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid avoid avoid

Avoid allgo, they are a scam, €4065.65 transferred on the 15th of December, received my cards yesterday and they had been loaded with the money and then unloaded again, received an email today to say they didn't receive the funds transfer and I wouldn't get my cards until January, (I received the cards yesterday) they are a joke, don't reply to emails don't answer the phone.

23 de diciembre de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Disappointed

I ordered the digital card as I thought it would be quicker by email than courier. I also went for the option for apple/google pay. I thought I was ordering in good time early last week as they outlined about a 4 day turnaround and they were working 7 days a week in the run up to Christmas. All seemed great. I had our company validated 2 days later and all looking good.
I'm now 9 days in, numerous calls, including a second company validation as they didn't know they had done it already! Numerous emails. They are no longer answering or taking messages, or responding to email and no gifts for staff finishing up today.
Very disappointed.
I got a few cards from swirl and had them within a few days.
update: the cards just came through and are very easy access and use. so while ordering is disorganised its a good product. upping to 3 stars

22 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Less than ideal ordering experience

Less than ideal ordering experience. I understand this is a busy time, but my emails were not returned, and I was not able to speak to someone by phone -despite multiple requests. Also the ordering experience could be improved with digitization.... After a week of trying ended up going to one4all.

12 de diciembre de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

KYC is must for Allgo, they should inform about before

Update: I have received full refund 2 months after. You can read the remaining story. Be aware: KYC is must for Allgo but I have found it after the initial money transfer. After I paid for the cards I was asked for more data, scan of your passport, proof of the address etc. When I decided not to send the sensitive information, and demanded Refund, I have never got it back. I lost to Allgo since November 2022 and no sign of the refund yet.

12 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good alternative to One4Alls who…

Really good alternative to One4Alls who take an extortionate amount from the retailers (12% i believe)

Given this is a certified Mastercard, it can be used anywhere rather than select shops, and online as well as in person.

Customer service super quick to respond and give any required guidance

Will certainly be using for the small benefit scheme for my employees going forward in years to come!

1 de diciembre de 2021
Opinión espontánea

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