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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I've just been to American Golf at Bird Hills Golf Complex. I was looking for a 7 wood, I was served by John Hesledon to be custom fitted. He was very patient and knowledgeable about the club. He help... Ver más

Valorada con 1 estrellas sobre 5

Without a doubt the worse online shopping experience I have ever experienced in my life! - Order placed - Money taken of CC - Order delivered to a random address in Leicester - I requeste... Ver más

Valorada con 1 estrellas sobre 5

Booked a fitting session on line for the hull shop/centre Got a courtesy call 2 hours before he asked what I was looking trying etc , mentioned I was left handed and they only had TWO clubs to test... Ver más

Valorada con 1 estrellas sobre 5

My Gift Card expired after 12 month meaning Mr Peter Jones kept my £28. this is a big scam - suggest don't use this pathetic robbing company. I understand their T&C's do mention the 12 month card expi... Ver más

Información sobre la empresa

  1. Club de golf
  2. también en la categoría
  3. Campo de golf
  4. Tienda de artículos de golf

Información proporcionada por diversas fuentes externas

Reserve tee times for public and private golf courses across the country. Weddings, tournaments and other events at clubs nationwide. Plan your golf outing through American Golf!


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(69)

3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Range

Range - balls are expensive, top tracer did not work, took ages to track balls. Shop is expensive

1 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Slough - Jack was a star!

Today I came in for a fitting and Jack at Slough was excellent. Gave me the confidence that he knew what was right for me and was extremely helpful. However, after helping me find a new Titileist set, a 3 wood and putter, I wasn’t able to make the purchase as I had blue light discount and it is only accepted online. Despite Jack’s hard work, I didn’t get to buy in store and had to order at home. Please accept BLD in store!!!

15 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional fitting

Once again my son had a club fitted by Alan Smith at the Doncaster branch.
His knowledge and patience is second to none!
Once again, many thanks for the exceptional service.

13 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Club fit

I had a superb service via Andy Wass at Braintree branch. Hugely knowledgeable and considered in his approach. He fully took on board what I was looking for and delighted with my purchase of a new set of clubs.
Thank you Andy

5 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible online service, Hermes have not delivered again!!!!!!

Very disappointed in the service I have received from American golf. I ordered a golf bag and a few accessories online on Monday for next day delivery for Tuesday. My items never turned up on Tuesday, I received a few items on Wednesday but did not receive the golf bag. I contacted American golf only to be told there were 2 consignment numbers and I was only given 1.
I checked the other item from Hermes, it was now Wednesday and the Hermes online tracker was showing out for delivery for Tuesday at 10:28. It’s now Thursday and it is still showing the same and I have no golf bag. This was supposed to be a 50th birthday present! I have contacted American golf only to be told I have to wait 48 hours before they can raise it with Hermes and then a further 24 to 48 hours to wait for a response. I think this is disgusting as I have asked for a full refund so I can purchase a golf bag from another reliable sports outlet.
I blame American golf for using Hermes to have a very poor reputation and terrible customer reviews. I don’t hold much hope in receiving my goods. All I want is a refund so I can purchase somewhere else and never use American golf again.

14 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

David Ings

David Ings, AG, Chandlers Ford, provides a club fitting service at the store. He was excellent in the care and attention that he takes in the club fitting process. It ensures that the club you end up with is the right one for you in terms of club head specifications, length of shaft etc which goes towards better ball striking and making the game more enjoyable.

9 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

fake promises

It would seem its a common theme that AG just do not deliver clubs after fitting on time. I ordered a set of fitted irons in July 21 from A1 Borenhamwood I was told 5-6 Weeks but have now been told mid Oct for them to be delivered. I probably wouldn’t have shopped for them from AG if I had know. I would advise just don’t order clubs from them unless you are prepared to wait 12 weeks+

23 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Discounts in store ??

Was looking for some Taylor made M2 irons at the Telford branch. Nigel was on hand to provide excellent advice. Being able to see the product in the flesh is such an advantage. Wanted to purchase the clubs from the store but unlike online purchaes they cannot factor in discounts ?? Saved 49 quid by buying the clubs from AG on line. Shame for the likes of Nigel who do all of the leg work and miss out on the sale? Bonkers !

5 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely atrocious company

Absolutely atrocious company. Kettering branch in particular is flagship branch in terms of poor customer service. Customer service team are part time women who make it apparent you have interrupted their ironing! Won’t be dealing with them again.

30 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service Bolton Middlebrook

Recently visited Bolton Middlebrook store and was dealt with by Connor MacGowan. Fabulous service and really thorough and helpful in assisting me with selecting my new clubs. Placed the order for custom fit as well as a new putter. Connor really took time to study my swing and putting stroke, advising me of what the best type of putter is for my stance. Overall great service and would strongly recommend the service to anyone looking for new clubs, whether upgrading or starting out.

26 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

The customer service is so crap I have…

The customer service is so crap I have to ring the shops to ask, I feel sorry for them because they get all the complaints because customer services don't pick up the phone or answer their emails. I ordered my g425 irons on 15/06/21 & have no information on them so I'm hoping to get them for Xmas 2022 🤬🤬🤬🤬

23 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failed to deliver my goods. Now refusing to issue my refund.

Unbelievably bad experience with this company. They failed to deliver my goods and made no mention of the fact that they are having serious issues with international deliveries until after the order was made. Refused to issue a refund immediately, claiming the goods needed to return to them first. This despite knowing very well they never got anywhere near me. Goods were returned last week. Still no sign of refund. Customer service ignoring messages asking where my money is. Disgrace of an organisation. AVOID.
(Don't bother with the fake and empty, "oh we're sorry to hear about this" reply beneath this message. Just do. a lot better. Scammers.)

5 de agosto de 2021
Opinión espontánea

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