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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Flowerpot lampen zijn in t echt nog mooier dan op de plaatjes. Prachtige lampen en hoge kwaliteit. Andlight heeft een mooie collectie lampen tegen concurrerende prijzen. Ondanks dat de verzending uit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Een prachtige travertin tafel gekocht. Helaas kwam deze gebroken aan door een slechte bezorgservice. Hierop contact opgenomen met andligt en fantastisch geholpen Line Davidoff (clame coördinator). Zij... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We waren via een Google-zoektocht naar de Tolomeo Mega bij AndLight terecht gekomen, hoewel we er nog nooit eerder van hadden gehoord. Toch besteld en tot onze verbazing hadden we enkele dagen later d... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Bought a light for about US$2,000 that turned out to be defective from Day 1 (around Jan 2022). Andlight agreed to send a replacement but after some weeks of correspondence fell off the grid. We nev... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. Tienda de muebles

Acerca de AndLight.nl

Escrito por la empresa

Prijsmatch - 365 dagen retourrecht -
Gratis bezorging.

Officiële retailer van +100 designermerken en +10.000 high-end ontwerpen. Bekijk onze ruime keuze aan design lampen en meubels.

Bij AndLight houden we van mooie aanbiedingen en hebben vaak 10-30% korting. Hebt u vragen over aanbiedingen of producten, dan kunt u ons bereiken op info@andlight.nl.

Enkele van onze populaire merken zijn:
&Tradition - Flos - Foscarini - Fritz Hansen - GUBI - MENU - Muuto - Secto - Vitra.

Doe inspiratie op in onze categorieën:
Hanglampen - Tafellampen - Plafondlampen - Vloerlampen - Wandlampen - Verplaatsbare lampen - Spotjes - Lichtbronnen.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

117 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Snelle levering en een perfekte…

Snelle levering en een perfekte verpakking.
Heel mooie lamp prachtig design en materiaal.

15 de abril de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear RS,

Thank you for your kind review!
We are delighted to hear that you were happy with the fast delivery and packaging. It is great to know that you love the lamp’s design and quality as well. Enjoy your new lamp!✨

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

Great price, fast delivery

Found a great discount and was shipped fast. Customer service also helped fix an address issue quickly

7 de abril de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Sid,

Thank you so much for your kind feedback!

We are so glad to hear you found a great discount and that your order arrived quickly. It is also great to know our customer service team was able to help resolve the address issue smoothly.

We truly appreciate you taking the time to share your experience, and we hope to see you again soon✨

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

snelle levering

snelle levering, product zoals omschreven.

17 de marzo de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Hi Sarah,

Thank you for your review! ✨

We are glad to hear that you were happy with the fast delivery and that the product was as described. We appreciate your feedback and hope to serve you again soon!

Wishing you a nice spring season.

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

Tevreden

Snelle levering. Extreem grote doos om veel kleinere doos was wat overdreven. Product geheel naar wens.

9 de marzo de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Sanne,

Thank you for sharing your feedback✨
We are glad to hear that the delivery was quick and that the product meets your expectations. We also appreciate your comment about the packaging and will keep it in mind as we continue to improve our shipping practices.

Thank you for your support. We hope to welcome you back again in the future.

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

Onze bestelling werd snel geleverd

Onze bestelling werd snel geleverd. De glazen lampenkap was goed en veilig ingepakt. We zijn heel tevreden.

27 de febrero de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Hi Karen,

Thank you for your review!

We are very pleased to hear that your order arrived promptly and that the glass lampshade was well-protected during delivery. It is great to know that you are happy with your purchase.

We sincerely appreciate your feedback and look forward to having you shop with us again soon! 🙂

All the best from us here at Andlight
Maria - Andlight

Valorada con 5 estrellas sobre 5

Vlotte levering

Vlotte levering, mooie kwaliteit stoelen . Makkelijk te monteren.

30 de enero de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Rita,

Thank you for your kind review! We’re delighted to hear that you’re happy with the fast delivery, the quality of the chairs, and how easy they were to assemble.

Enjoy them, and thank you for choosing us!
We hope you will choose Andlight for your next purchase

Wishing you all the best ❤️
Maria - Andlight

Valorada con 1 estrellas sobre 5

Onbetrouwbare organisatie

Onbetrouwbare organisatie – leveringsbeloftes niet nagekomen

And Light belooft snelle levering, maar in werkelijkheid wacht ik inmiddels vier weken op een Foscarini lampenkap. Na contact opgenomen te hebben, ontvang je alleen een automatisch antwoord met opnieuw vier weken extra levertijd.

Na €220 vooruitbetaald te hebben, blijft het volledig onzeker of en wanneer het product überhaupt geleverd wordt. Beloftes worden niet nagekomen, communicatie is slecht en als klant blijf je in het ongewisse.

De website ziet er professioneel en aantrekkelijk uit, maar daarachter schuilt slechte service en een gebrek aan transparantie.
Mijn advies: koop hier niet voordat je eerst de reviews leest.

3 de enero de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Willem,

Thank you so much for getting back to us and sharing your order information.

I’ve looked into the situation and noticed that your order has been delayed three times by the supplier. I’m really sorry about this. When a product is out of stock, we rely on the manufacturer’s delivery estimates, and unfortunately, this has been postponed a few times in your case. We know this isn’t ideal, and we truly apologize for the inconvenience.
I also see you’ve been in touch with our customer service, and as requested, your order has been cancelled the 31st of January.

We hope to have the chance to show you that we can meet our delivery promises in the future. If you have any questions, please don’t hesitate to reach out to us at info@andlight.dk

Wishing you a wonderful day!

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

Snel ontvangen

Snel ontvangen, product goed verpakt en ziet er solide uit! Tevreden!

23 de enero de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Ellis,

Thank you so much for your lovely feedback!
We’re really happy to hear that your order arrived quickly, was carefully packaged, and feels solid and well made. It means a lot to us that you’re satisfied
I hope you will enjoy your product, and thanks for choosing us! 😊 We hope that you will choose Andlight again

Wishing you a good day
Maria - Andlight

Valorada con 5 estrellas sobre 5

Excellent services and lovely design

24 de enero de 2026
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Eranie,

Thank you so much for your kind words!
We’re delighted to hear that you’re happy with both our service and the design. Your feedback truly means a lot to us.
I hope you are enjoying your purchase, and we hope to see you again! 😊

All the best from us
Maria - Andlight

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery

10 de octubre de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Ro,

Thank you for your great feedback! We’re happy to hear you appreciated the fast delivery.
We look forward to serving you again soon! ⭐

Best regards
Maria - Andlight

Valorada con 5 estrellas sobre 5

Amazing company

Amazing company. Smooth service and very good quality! The package was here faster than light. Our order Brought LIGHT into our lifes. It’s not only me anymore, it’s me ANDlight!

Thanks

Andlight shineslikeLIGHT,they are kicking it!! Keep the good work up!! 💡

29 de agosto de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Hi Tim,

Thank you so much for your amazing review!

We’re delighted to hear that our service was smooth and that the quality of the product exceeded your expectations. It’s wonderful to know your order arrived so quickly and that it truly “brought light into your life”—we love the clever play on words! Your satisfaction means the world to us, and we’re grateful to have you as a happy customer. If you ever need anything else or have questions, don’t hesitate to reach out.

We look forward to brightening your home again soon!💡

Best regards
Maria // Andlight

Valorada con 5 estrellas sobre 5

Moeiteloos bestellen via de website en…

Moeiteloos bestellen via de website en de afwikkeling is prima in orde. Levering op tijd.

4 de septiembre de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Hi Frank,

Thank you so much for your wonderful review! We’re delighted to hear that ordering was seamless and your delivery arrived right on time. Providing a smooth and hassle-free experience is our top priority.

If you ever need any assistance or have questions, please don’t hesitate to reach out — we’re always happy to help!

Wishing you a nice fall🍃

Best regards
Maria // Andlight

Valorada con 1 estrellas sobre 5

Wat een vreselijke site

Wat een vreselijke site, met een super klant onvriendelijke klantenservice. Hou er rekening mee dat als er iets met je aankoop is en je een klacht hebt, ze hier zeker niet met alle redelijkheid naar handelen en je kunt fluiten naar je geld. Echt een vreselijk bedrijf!!

1 de septiembre de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Stefanie,

I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive experience when shopping with us.
I can only apologize that this wasn’t the case for you.

We have asked you to provide us with some more information so we can have a look at the matter.

Looking forward to hear from you.

Best regards,
Maria // Andlight

Valorada con 5 estrellas sobre 5

Hele mooie en stevige kast

Hele mooie en stevige kast gekocht. Zat goed ingepakt en heel makkelijk in elkaar te zetten! Vlot geleverd met duidelijk tijdspad.

21 de agosto de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Hi Miranda,

Wauw! 5 stars - this is so wonderful to read your review and know that we have done a great job.
We strive to have an overall good service and I am happy to know that this has been the case here.

Please feel free to contact us should you have any questions; info@andlight.nl

We are here to help! Have a nice day

Best regards
Maria // Andlight

Valorada con 1 estrellas sobre 5

Product not working and terrible customer service

I've bought a lamp and it's not working. I'm having a very difficult time to get it replaced or refunded. I've exchanged emails with literally 6 different people, more than 10 emails and each one is like starting this conversation again. They ask for videos of the product not working, then say they can not open the video. Then ask for photos in a different form. Every communication leads to no solution but more proves that the lamp does not work.

27 de marzo de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Adriana,

Thanks for taking the time to share

I can see that we have asked you to provide us with some more information in order for us to look into the matter, sadly without luck.
I am so sorry to hear that there has been a lot back and forth with multiple people in the claim department and customer service.

I sincerely hope that the situation has been resolved, otherwise please write to info@andlight.nl and I will look into the matter.

I wish you a great day!

Best regards
Maria // Andlight

Valorada con 1 estrellas sobre 5

Andlight.com customer service is slooooow

I purchased 2 Flos Rosy Angelis lamps from Andlight.com
1 lamp stopped working within months after delivery so I requested assistance but their customer service is very slow. I am waiting for a resolution for 2 months now. I am not satisfied.

25 de marzo de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Rick,

Thanks for taking the time to share!

A product should be in working more than a month and I am very sorry that there has been a lot of issues with your lamp. I do see that this has been a longer process and I apologize for that.
It seems like the issue has been resolved with a replacement. I hope that everything works as it should now, otherwise please let me know and I will assist; info@andlight.nl

I wish you a nice autumn

Best regards
Maria // Andlight

Valorada con 2 estrellas sobre 5

Deze keer een slechte ervaring met dit…

Deze keer een slechte ervaring met dit bedrijf. Ik had een mooie lamp gezien, de prijs was €1470, na contactmet de klantenservice werd de prijs ineens verhoogd naar €1733. Heel vreemd. Ik heb de klantenservice gevraagd om duidelijkheid maar zelfs met bewijs van een screenshot begrijpen ze niet waar ik deze prijs vandaan haal.

18 de febrero de 2025
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Kristel,

Thanks for taking the time to share!

I am sorry to hear that this time was a negative experience for you.
Our prices online is managed by a automatically system with is corrected by the marked prices. We are so sorry that we were not able to accommodate the price you have requested.
We are always willing to look into the price match and see if this is something we can offer, but we can not guarantee that is can be matched.

Please feel free to reach out to us and I will gladly see if there is anything I can do relation to this or other products; info@andlight.nl

I wish you a nice day!

Best regards
Maria // Andlight

Valorada con 5 estrellas sobre 5

Goede communicatie, snelle en correcte levering

Duidelijke info vooraf, men komt de afspraak na, goed verpakt en snel ontvangen!

20 de diciembre de 2024
Opinión espontánea
Logotipo de AndLight.nl

Respuesta de AndLight.nl

Dear Van den Heuvel,

How nice to read that we have provided such a good experience for you.
This is what we strive for with all of our customers!

If you have any questions, please don’t hesitate to contact us at info@andlight.nl

Wishing you a wonderful day!

Best regards
Maria // Andlight

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