Wow! I'm impressed. My washing machine packed up 11am on Sunday morning. By 3pm same day, I'd found and ordered my new one. I requested a Tuesday delivery (not certain that AW could pull that off in... Ver más
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Consulta las opiniones de los clientes
The fridge freezer was excellent. Communication great. Delivery all good. I was surprised when only one person delivered such a big item but he was very helpful and took the item into my house after... Ver más
La empresa ha respondido
Always great service from AW in Swinton. Chris was very helpful & knowledgeable on the washing machines. We always use AW, all our white goods have come from AW, delivery and fitting arranges within a... Ver más
La empresa ha respondido
Ordered new oven yesterday. Delivered today. Bang on time based on two hour initial window and then a text this morning to confirm exact time. Installed super quickly and removed everything. Great gui... Ver más
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Información sobre la empresa
- Tienda de electrodomésticos
- también en la categoría
- Proveedor de calderas
- Proveedor de repuestos de electrodomésticos
- Servicio de instalación de gas
- Tienda de encimeras
- Tienda de lavadoras y secadoras
Sobre Appliance World Online
Escrito por la empresa
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Información de contacto
543-547 Bolton Rd, M27 8QT, Manchester, Reino Unido
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Excelente
9 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 98% de las opiniones negativas
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Very Efficient Overall!
He was very polite & delivered with minimal mess. I can’t comment on operational progress as my Plummer had to leave to another job as the delivery arrived later than previously notified.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Dear Lula Butcher,
Thank you for your review! We’re pleased to hear our delivery driver was polite and left minimal mess. We’re sorry the delivery arrived later than the notified time and appreciate your understanding. We hope you’re happy with your new appliance!
Regards,
AWO
Customer service was very helpful when…
Customer service was very helpful when trying to purchase a particular washing machine online, responded quickly to my emails, price of machine, delivery, installation and removal of old washing machine very reasonably priced, kept up to date with delivery day and time, delivery chap was friendly, nice looking machine and quieter than last 1, from ordering on 6th then delivered on 11th.
6 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Dear Joanne,
Thank you so much for your fantastic review! We’re delighted to hear you were happy with the service, delivery and installation, and that you’re enjoying your new washing machine. We really appreciate your kind words and your business!
Regards,
AWO
Very Good Customer Experience
The dryer I ordered wasn't in stock, but was replaced with the closest alternative. Apart from this slight hiccup I cannot fault customer services for informing me of the issue and helping with my order change.
I was consistently kept up to date on the delivery and the product was delivered on time. Would definitely recommend AWO. Thank you.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Peter Kelly,
Thank you for your 4-star review and for your understanding regarding the change of dryer. We're really pleased to hear that our customer service team kept you informed throughout and that everything was delivered on time.
We really appreciate your recommendation and hope you're enjoying your new dryer!
Kind regards,
AWO
Great service and lovely delivery guy
Great service and lovely delivery guy! God bless
10 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi Sarah Spencer,
thanks so much for your 5 star review. We do appreciate your feedback and we will certainly pass your feedback to the driver.
Kind regards,
AWO
From order to communication to delivery…
From order to communication to delivery everything was absolutely perfect highly recommend
9 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi The Bay Tree Hebden,
We’re delighted to hear that everything was perfect from placing your order through to the communication and delivery. We really appreciate the recommendation and your support!
Kind regards,
AWO
I been very pleased with this company
I been very pleased with this company. I have been kept informed from the sales team as my order wasnt in stock at the time. I have got my fridge freezer and the delivery went really smoothly. Again kept informed & a given a time slot of 2hrs. Came well within the time. The delivery guy was very pleasant & helpful. Would defo order with this company again.
9 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Andrea Rimmington,
Thank you so much for your fantastic five-star review! We’re really pleased to hear that you were kept informed while waiting for your fridge freezer to come into stock and that everything went smoothly once it arrived.
It’s great to hear the delivery was on time, the two-hour timeslot was helpful, and that our driver was so pleasant and helpful. We really appreciate your kind words and would be delighted to help you again in the future!
Kind regards,
AWO
Great product
Great product
Delivered on time
Happy with the price
Thank you
9 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi Bella Loder,
Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the product, the price and that everything arrived on time. We really appreciate you taking the time to leave us a review.
Kind regards,
AWO
Delivered within the alloted time…
Delivered within the alloted time window
Respected my property and was extremely helpful and friendly
8 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello richard murray,
Thank you so much for your five-star review! We’re really pleased to hear the delivery arrived within the allotted time and that our driver was so helpful and friendly. It’s also great to know they took care of your property.
We’ll be sure to pass your kind feedback on to the driver.
Kind regards,
AWO
Clear communication and updates on…
Clear communication and updates on delivery. Fridge arrived as described and fitted straight into kitchen. Very pleased with the company and experience. Delivery driver was both pleasant and helpful.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Michelle Marie Customer,
It’s great to hear that you were kept well updated throughout and that the fridge arrived as expected and fitted perfectly into your kitchen. We’re really pleased you were happy with the whole experience, and it’s especially nice to hear that our delivery driver was pleasant and helpful.
Kind regards,
AWO
Excellent service from start to finish
Excellent service from start to finish
Sales delivery and installation was excellent
8 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi Rocky,
Thank you so much for taking the time to leave us such a lovely five-star review! It’s fantastic to hear that you were happy with everything from the initial sale right through to the delivery and installation. We really appreciate your kind words, and I’ll be sure to pass your feedback on to the team.
Kind regards,
AWO
The appliance was a good price
The appliance was a good price, and the communication was good. I got text messages on the day updating me about the delivery. The driver was very efficient and helpful.
7 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi customer,
Thank you for your fantastic feedback! We’re delighted to hear you were happy with the price and communication, and that our driver was efficient and helpful. We really appreciate you taking the time to leave us a review!
Kind regards,
AWO
Excellent service two really lovely…
Excellent service two really lovely boys job well done
8 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello MS GILLIAN RICKARD,
Thank you for taking the time to give us your feedback. We do appreciate your comments and for shopping with us.
Please let us know if you need anything further.
Kind regards,
AWO
Purchase and delivery of freezer
I was most impressed by the whole sale process. Kept up to date on delivery, on the day of delivery the driver informed me that he was stuck in traffic and would be later than he expected. I was going out that evening and nobody would be in.He asked if he could leave it somewhere safe, i asked him if he could put in the shed, which he agreed to. He was brilliant, it was safely delivered. First class service from start to finish
3 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi George Anthony Gibson,
Thank you for your fantastic feedback! We’re delighted you were happy with the service and that our driver kept you informed throughout. We’ll be sure to pass on your kind comments. Thanks again for choosing Appliance World Online!
Kind regards,
AWO
Absolutely horrendous experience
Absolutely horrendous experience. Appliance don’t fit space due to additional lip at the top of the fridge measuring g 1/2 inch extra.
After disputing cost of collection, and heated discussion, call was terminated.
I applied through PayPal and was rejected and offered to pay for collection, and was ignored. Calls put down, and emails ignored.
I was then informed I had to keep it.
I have put it in my shed as it doesn’t fit inside the house.
When fitting I discovered multiple damage issue inside and on the lettering.
I am stuck with a fridge freezer costing £600 that doesn’t fit and damaged.
I have a chronic illness and too overwhelmed to fight anyone for a while.
Utterly disappointed and an overwhelming experience.
Was told my emails went to spam and it’s too late to return.
Disgusting
7 de septiembre de 2025
Opinión espontánea
Respuesta de Appliance World Online
Hello McKree,
We strongly dispute the version of events presented in this review and feel it is important to set the record straight.
Our staff were subjected to repeated shouting and swearing during telephone calls. This behaviour was unacceptable, and the calls were terminated as a result. There was no “heated discussion” from our side. We will always try to assist customers, but we will not tolerate our staff being spoken to in this manner.
Your emails were automatically filtered into our spam system because of the language used, rather than being deliberately ignored.
We also explained to you that you had initiated a PayPal chargeback, which was subsequently rejected. During the time this dispute was ongoing, the applicable returns period expired, meaning we were no longer able to accept the appliance back under the standard returns process.
You emailed us yesterday with photographs of the fridge in your shed and told us how happy you were with it. Had you reported damage to us, we would have had the opportunity to investigate and address it.
We have been clear and consistent throughout and have offered assistance where appropriate. We cannot accept responsibility for issues that were not reported to us, nor can we accept abusive behaviour towards our staff.
Kind regards,
AWO
Applianceworldonline where informative…
Applianceworldonline where informative and helpful. We needed to change the delivery date and they were extremely helpful and it was all sorted. Prices were very competitive and we were kept up to date with the delivery. Very pleasant experience. Thank you
7 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Paul Jackson,
We’re delighted you found our team helpful and informative, and that we could easily arrange the change to your delivery date.
It’s great to hear you were happy with our competitive prices and the delivery updates. We really appreciate your custom and are pleased you had such a pleasant experience!
Kind regards,
AWO
Fantastic service
Delivered exactly on time
Regular progress updates
Lovely and very friendly delivery Man
10/10 all round service
7 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi Lucy Lee,
Thank you so much for your fantastic 5-star review! We’re delighted everything arrived exactly on time and that you found our updates helpful. We’ll be sure to pass your kind comments on to our delivery driver. Thanks again for choosing us and for the 10/10 rating!
Kind regards,
AWO
Great company to order from
Ordered & it didn’t take long to get notification the order would be on the way. Great email/text messages with delivery times.
Would highly recommend.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Helen Phillips,
We’re delighted you were kept updated throughout the process and found our delivery notifications helpful. We really appreciate your recommendation and your custom!
Kind regards,
AWO
Genuine guy and lovely
Honestly the delivery driver was so sweet bless him let me rest when I needed it took his time with me was genuinely a lovely guy
4 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hi Chelsea metzfall,
We’re really pleased to hear our driver was so kind, patient and considerate. We’ll be sure to pass your wonderful comments on to him, they’ll mean a lot!
Kind regards,
AWO
Respuesta de Appliance World Online
Hi Chris Harris,
Thank you for your great feedback! We’re delighted you were happy with our prices, the on-time delivery and the friendly service from our driver. We really appreciate your custom!
Kind regards,
AWO
Very helpful staff.
4 de septiembre de 2026
Opinión espontánea
Respuesta de Appliance World Online
Hello Charles Durosaro,
Thank you so much for taking the time to leave your feedback. We really appreciate you choosing to shop with us.
Please don’t hesitate to get in touch if you need anything further.
Kind regards,
AWO
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