Appliance World Online Opiniones 

8654
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wow! I'm impressed. My washing machine packed up 11am on Sunday morning. By 3pm same day, I'd found and ordered my new one. I requested a Tuesday delivery (not certain that AW could pull that off in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The fridge freezer was excellent. Communication great. Delivery all good. I was surprised when only one person delivered such a big item but he was very helpful and took the item into my house after... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always great service from AW in Swinton. Chris was very helpful & knowledgeable on the washing machines. We always use AW, all our white goods have come from AW, delivery and fitting arranges within a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The AEG Dishwasher was the right price with a 5 year guarantee. Installation was efficient by a knowledgeable fitter. In addition the take away of the old Dishwasher was convenient and at the right pr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. también en la categoría
  3. Proveedor de calderas
  4. Proveedor de repuestos de electrodomésticos
  5. Servicio de instalación de gas
  6. Tienda de encimeras
  7. Tienda de lavadoras y secadoras

Sobre Appliance World Online

Escrito por la empresa

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 98% de las opiniones negativas

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4,7

Todas las opiniones

(8654)

971 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful staff.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hello Charles Durosaro,

Thank you so much for taking the time to leave your feedback. We really appreciate you choosing to shop with us.

Please don’t hesitate to get in touch if you need anything further.

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

The driver delivered my cooker without…

The driver delivered my cooker without any fuss. He put it in the kitchen as requested and left. The cooker looks fantastic, but it hasn't been connected yet.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hello Mrs Brenda Newley,

Thank you for your lovely feedback! We’re delighted everything went smoothly with your delivery and that you’re pleased with your new cooker. We hope you enjoy it!

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Appliance World - Montpellier Washing Machine

Easy to order online. Cheapest price.
Great service.
Kept informed of delivery time which was very quick. Friendly and helpful delivery team. No problems.
The washer was installed the same day and seems to be working very well.
Would certainly use Appliance World Online again.

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Glenn Pearson,

Thank you for your fantastic review. We’re delighted you found our service quick, friendly and helpful, and that your washer was installed smoothly. We really appreciate your recommendation and look forward to serving you again.

Regards,
AWO

Valorada con 1 estrellas sobre 5

To be perfectly honest I was…

To be perfectly honest I was dissatisfied with the delivery driver I felt like he was asking me to pay for my free delivery , even tho stated 1 man delivery 1 was there to help , I’ll go elsewhere next time

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hello Rick Lorains,

Thank you for your feedback. We’re sorry you were unhappy with the delivery, however, we do feel it is important to clarify the service provided.

Your order was placed with a free one-person delivery service, which is clearly advertised at the time of ordering. The delivery information, including the one-person nature of the service, is also reiterated when your delivery timeslot is sent the day before.

On arrival, our driver found that the property had a flight of stairs. Despite this, and despite the delivery being a one-person service, he went beyond the service provided and carried the appliance up the stairs.

At no point was there a charge for your free delivery. We therefore feel our driver actually provided additional assistance beyond what was included with the service you selected.

We’re disappointed that this was reflected in a one-star review, particularly given the extra effort made by our driver to assist you.

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

The delivery was at the time I was…

The delivery was at the time I was given and I was kept updated frequently on where the driver was, the driver was polite and friendly and very helpful.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear P.Morris,

Thank you so much for your fantastic review! We’re delighted to hear that your delivery arrived on time and that our updates kept you informed throughout. It’s also great to hear that the driver was polite, friendly and helpful. We’ll be sure to pass on your kind feedback to the team. Thank you for choosing us!

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great customer Service

Great customer Service. Very helpful.
I needed my appliance as soon as possible and they hit hold of the supplier and delivered quickly . Love my American fridge freezer.

24 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Mrs Deborah Martin,

Thank you for your kind review. We’re delighted we could arrange a quick delivery and that you’re loving your American fridge freezer. We really appreciate your feedback.

Regards,
AWO

Valorada con 5 estrellas sobre 5

First Class Service

From initial order to installation, a first class, efficient and professional service.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Christopher May,

Thank you for your fantastic review. We’re delighted to hear you received a first-class service from order through to installation. We really appreciate your feedback.

Regards,
AWO

Valorada con 1 estrellas sobre 5

6.30 am delivery totally ridiculous

Delivery was quoted hours between 7am-7pm, with a text message / email the day before confirming the two hour window. I received an email to confirm between 7-8 am, then to receive a text stating between 6.30 and 7.30, sorry this is totally unacceptable, a delivery at 6.30 in the morning, ridiculous. I rang and spoke to a member of staff who was condescending to say the least, when I said we would not be able to receive an item at 6.30am, he said he couldn’t confirm that it wouldn’t be here at that time. I said we won’t be available at 6.30am and it would be a wasted journey, we are available from 7am delivery as per previous email and verbal communication. The males parting shot was well ‘that’s up to you love’ wow! The sales aspect with Matthew was excellent, was also considering buying a washing machine from you, now I think not!! Can and must do better, customer service from that team member 1/10!!

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hi Maxine,

Thank you for taking the time to leave your review. It was lovely to speak with you yesterday, and I’m sorry again for the conflicting delivery information you received.

As I explained, if our delivery system plans a delivery for 7:30am, the delivery software automatically generates a timeslot of one hour either side, which in this case resulted in the 6:30am–8:30am window you received.

We would be very unlikely to arrive before 7:00am, and we appreciate that a 6:30am delivery would not be reasonable. Unfortunately, our delivery software can display the slot this way, which clearly caused confusion between the information provided by email and text.

We appreciate your kind comments regarding Matthew and are sorry that the issues with the delivery information have left you questioning whether to shop with us again. We hope you’ll give us another opportunity in the future to provide the experience you should have received this time.

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Had a really good experience with this…

Had a really good experience with this company delivery good removal of old washer and fitting new one really good staff very helpful will tell others how good the service is

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Margaret Batty,

Thank you so much for your lovely review! We’re delighted to hear you had a great experience with our delivery, removal and installation team. We really appreciate your kind words and recommendation!

Regards,
AWO

Valorada con 5 estrellas sobre 5

Delivery earliest out of all retailers.

Delivery earliest out of all retailers.

Delivered on time.

Nice fella that delivered it to us.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Jacqui Hobbs,

Thank you for your fantastic review! We’re delighted to hear that your delivery arrived on time and that you were pleased with the service. We’ll be sure to pass your kind words on to our delivery driver. We really appreciate your feedback and hope to see you again soon!

Regards,
AWO

Valorada con 5 estrellas sobre 5

Excellent shopping experience

Excellent shopping experience. Purchased a new Bosch tumble dryer. Appliance World offered the best price. Communication was excellent with delivery details fully explained in advance. Delivery was very quick and took place on Bank Holiday Monday. Great service and I will definitely use again.

31 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Alex S,

Thank you so much for the fantastic review! We are thrilled to hear you had an excellent shopping experience, secured a great price on your new Bosch tumble dryer, and enjoyed our delivery service even on a Bank Holiday! We look forward to welcoming you back in the future.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Excellent. Highly recommended!

Excellent, fast, efficient service.
Engineers who fitted the appliance were fantastic. Proffessional, friendly, and even made the area tidy on leaving.
Highly recommended. Thank you!

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Darren,

Thank you for your kind review! We’re delighted to hear you were happy with the service and that our engineers were professional, friendly, and left everything tidy. Your recommendation means a lot to us.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great customer service in store

I actually went into the shop, didn’t buy online. Great service, found exactly what I wanted. Delivery and colllection of old appliance was great too.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Kirsty Boothman,

Thank you for your lovely review. We’re pleased to hear you found exactly what you wanted in store and that you were happy with the delivery and collection service. We really appreciate your support and look forward to helping you again.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Excellent service from beginning to…

Excellent service from beginning to end. Excellent price for à Which recommended fridge freezer. I was kept informed of delivery arrangements as soon as I placed the order, the goods being delivered within 48 hours of ordering, despite it being a Bank Holiday. The driver kept me updated on exact time of arrival and could not have been more helpful. Thank you !

31 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Maggie Lawrence,

Thank you for your fantastic review. We’re delighted you were happy with the price, service and speedy delivery. It’s great to hear our delivery driver was so helpful too. We really appreciate your support and hope to serve you again in the future.

Regards,
AWO

Valorada con 5 estrellas sobre 5

I looked everywhere for the tumbler…

I looked everywhere for the tumbler dryer that I finally found so they have a wide variety of stock will definitely use them next time I need any white goods

24 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear Caroline Busby,

Thank you for your kind review. We’re delighted you found the tumble dryer you were looking for and appreciate your recommendation. We look forward to helping you again in the future.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great service

Great service from start to finish

27 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hi Mr Brian Armstrong,

Thanks so much for the five-star review! We're really pleased you had a great experience from start to finish.

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic! The best Prices for our Appliance !Great communication re delivery Joe who delivered was very polite and helpful delivering. So many notifications to confirm delivery time. Call prior to delivery to say Guarantees were activated on our behalf. This company is a joy to deal with Thank You

28 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hi MrCooper,

Thanks so much for the fantastic five-star review! We're really pleased you were happy with the price, communication and delivery service. We'll make sure Joe gets your kind feedback too. Thanks again for choosing us. We really appreciate it!

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Great experience

Purchase was easy online, telephone call to confirm delivery.
Day before delivery was given a time slot which was confirmed on morning of delivery .
Delivery man was friendly and polite . Respected my home and completed install as paid for .

Would definitely recommended and also personally use this company again.

Bonus was that this company was cheapest online at time of purchase also 😁😁😁

28 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hi Mrs Julie jones,

We're really pleased everything went smoothly from ordering through to delivery and installation. It's great to hear you were happy with the service and our driver, and we're especially pleased we could offer you the best price too. We really appreciate the recommendation and hope to see you again in the future!

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Great communication from this company

Really good communications leading up to the delivery and a really friendly driver that carried the item into the garage for me. Product not fitted yet so no performance review to date.

28 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Hello Nigel Kasper,

Thanks so much for the five-star review! We're really pleased you were happy with the communication and delivery service. We'll make sure the driver gets your kind feedback too.

Kind regards,
AWO

Valorada con 5 estrellas sobre 5

Great overall experience

My initial message was responded to by a phone call within 5 mins, I was offered dates for delivery to suit me and staff were very pleasant and helpful, I was updated with a 2 hr slot on the agreed day and actual updated time during the last hour.
I am very impressed with the service and delivery both were efficient and the 2 chaps who delivered were respectful of property and ensured I was happy. Well done 👏

27 de agosto de 2026
Opinión espontánea
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Respuesta de Appliance World Online

Dear AngieP,

Thank you for your fantastic review. We’re delighted to hear you were so impressed with our service and delivery team. It’s great to know we kept you informed throughout and that everything went smoothly. We really appreciate your kind words and recommendation.

Regards,
AWO

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