Appliance World Online Opiniones 

8654
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wow! I'm impressed. My washing machine packed up 11am on Sunday morning. By 3pm same day, I'd found and ordered my new one. I requested a Tuesday delivery (not certain that AW could pull that off in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The fridge freezer was excellent. Communication great. Delivery all good. I was surprised when only one person delivered such a big item but he was very helpful and took the item into my house after... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always great service from AW in Swinton. Chris was very helpful & knowledgeable on the washing machines. We always use AW, all our white goods have come from AW, delivery and fitting arranges within a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The AEG Dishwasher was the right price with a 5 year guarantee. Installation was efficient by a knowledgeable fitter. In addition the take away of the old Dishwasher was convenient and at the right pr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. también en la categoría
  3. Proveedor de calderas
  4. Proveedor de repuestos de electrodomésticos
  5. Servicio de instalación de gas
  6. Tienda de encimeras
  7. Tienda de lavadoras y secadoras

Sobre Appliance World Online

Escrito por la empresa

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

Shop Now

Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 98% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(8654)

971 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We needed a specific size…

We needed a specific size fridge/freezer. I was able to speak to someone on the phone. They were extremely helpful and solved our problem. There was no hard sale. The fridge/freezer was delivered today. I was kept informed of time of delivery. We are delighted with the appliance. Definite value for money. We would recommend this company.

22 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Sue Coole,

Thank you for your wonderful review. We’re delighted we could help you find the right appliance and that everything went smoothly from start to delivery. We really appreciate your recommendation and kind words about our team and service.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Told them what I needed..

Told them what I needed... sent me quote and a link to pay.. delivered in a day.

26 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Paul,

Thank you for your review. We’re delighted we could make the process quick and easy, from quote to payment and delivery in just one day. We really appreciate your business.

Regards,
AWO

Valorada con 5 estrellas sobre 5

What a great firm in Appliance World

What a great firm in Appliance World, I ordered a 60cm under counter fridge on the 19/08/26 on 24/08/26 I got a call saying my item would be delivered at 12 13pm delivered on time, driver very polite and pu my new fridge in my kitchen, I would definitely recommend Appliance World before looking elsewhere, many thanks to all the staff.

24 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Ken Seaman,

Thank you for your fantastic review. We’re delighted to hear you were pleased with the service, delivery and our driver. We really appreciate your recommendation and kind words about the team.

Regards,
AWO

Valorada con 4 estrellas sobre 5

Easy to order

Easy to order. Delivery came on time. My only gripe is that there was only one man who was very kind and helpful. We tried ordering from elsewhere but everyone used the same delivery service from Appliance World with only one man. I feel that for appliances like this there should always be two men on the delivery team.

26 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Stephanie Wilks,

Thank you for your review and for your kind comments about our delivery driver. We’re pleased to hear your Montpellier dishwasher arrived on time and that our driver was helpful.

We completely understand your point regarding having two people for appliance deliveries. However, our standard delivery service is designed around a one-person delivery model, as our drivers are trained and equipped to safely deliver appliances using the appropriate handling equipment. This allows us to keep the service efficient and our delivery costs as competitive as possible.

Where a delivery involves two or more flights of stairs, or access presents particular handling difficulties, we can assess the requirements and arrange the appropriate delivery support to ensure the appliance can be delivered safely.

We appreciate your feedback and are glad that, overall, you had a positive experience. Thank you for choosing us!

Regards,
AWO

Valorada con 5 estrellas sobre 5

Staff really helpful mission complete

Staff really helpful. Courteous and helped to set up fridgefreezer. Would recommend to friends and family thank you

24 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Bridget Lyons,

Thank you so much for your 5-star review! ⭐ We’re delighted to hear our team were helpful and courteous, and that they could assist with setting up your fridge freezer. We really appreciate your recommendation to friends and family! 😊

Regards,
AWO

Valorada con 5 estrellas sobre 5

Delivered with care

Delivered on time. Driver was friendly, careful and helpful. Very pleased with my delivery.

25 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Kathryn Morley,

Thank you for your lovely review! We’re delighted to hear your delivery arrived on time and that our driver was friendly, careful and helpful. We really appreciate your kind feedback!

Regards,
AWO

Valorada con 5 estrellas sobre 5

Shop staff poor service no interaction stood behind desk waiting for the phone to ring or from the computer

Shop staff experience needs to be improved.Service was ok when they was asked to remove them self's from there desk. Actual Deliver no fault great lads polite great service from them.

25 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear David Anderson,

We’re truly sorry that your experience in store did not meet the high standard we aim to provide. We completely understand your frustration and sincerely apologise for any inconvenience caused.

At times, when our store colleagues are working alone, it can be challenging for them to leave the desk while still ensuring the store is covered. That said, we appreciate this may not have felt like the level of service you expected, and we’re very sorry.

We’re pleased to hear the delivery team provided excellent service and were polite and helpful. Thank you for your feedback, which we will take on board.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Very happy with my fridge found it…

Very happy with my fridge found it quite hard getting a 60cm but found it on appliance world. I will be buying from them again. The delivery was excellent.

14 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Jenny,

Thank you for your kind review. We’re delighted you’re happy with your new fridge and the delivery service. We look forward to serving you again!

Regards,
AWO

Valorada con 4 estrellas sobre 5

Nice fridge freezer but the delivery…

Nice fridge freezer but the delivery was not as expected we took our fridge freezer out of the bungalow the night before when the delivery drive turned up he put our freezer on the lorry but was reluctant to help me get the new one in the bungalow and would not wait while we took the cardboard ect of the new one to make sure everything was ok ,we paid £25 for ours taken away but reluctant help getting the new one into our bungalow.

24 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Terry Gough,

Thank you for your honest feedback, and we’re very sorry that the delivery experience fell short of the service you expected from us. We’re pleased you’re happy with the fridge freezer, but we completely understand your disappointment regarding the assistance with getting it into the bungalow and the time taken to check everything was in order. We’ll certainly pass your comments on to the delivery team.

Regards,
AWO

Valorada con 5 estrellas sobre 5

A huge thank you to the team at…

A huge thank you to the team at Appliance World in Urmston! We had a tricky fitting, but they did an absolutely amazing job. They were incredibly helpful throughout the process and even came out a couple of visits beforehand just to check that the installation would be possible. Despite needing to move some floorboards to get everything sorted, they were brilliant, couldn't have been more helpful, and were completely prompt and on time. Highly recommend their fantastic service!

24 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Collette,

Thank you so much for your kind review. We’re delighted the team could help with the installation and make the process as smooth as possible. We really appreciate your recommendation.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Delivered on time

delivered on time, good communication, nice driver, overwhelmed by quality and standard of my washer and also the matching dryer, will use this company again

22 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Lee,

Thank you for your fantastic review. We’re delighted you were happy with the delivery, communication and service, and that you’re so pleased with your washer and dryer. We look forward to serving you again.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great communication

I was notified about eta and also updated half an hour before arrival. There was supposed to be 2 men but only one turned up but he was very helpful and took the time to help me lift it round the side of my house. Arrived in perfect condition.

22 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Keith Hall,

Thank you for your review. We’re glad the delivery updates were helpful and that our driver went the extra mile to assist you. We’re pleased your appliance arrived safely and in perfect condition.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, we had a slight problem with one of the appliances and they replaced it straight away. The delivery driver was brilliant and nothing was too much trouble for him. Thank you.

11 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Joy Mitchell,

Thank you for your kind review. We’re pleased we could resolve the issue quickly and that you were happy with the delivery service. We’ll be sure to pass your thanks on to the driver.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Good offer and delivery communication…

Good offer on the product purchased and answered the phone promptly to answer a quick question before ordering.
Delivery time window was very useful and tracking on the day even more accurate which was appreciated. Recycling additional extra for old appliance was great too. Discount on delivery price if no steps (i.e. one man job).

21 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear KB,

Thank you for your detailed review. We’re pleased you were happy with the offer, customer service, delivery tracking and recycling service. It’s great to know the whole experience made your purchase easier.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Absolutely fantastic

Absolutely fantastic. Great communication, regular updates. The fridge freezer is excellent too. The delivery guys were patient and professional in placing the fridge where we wanted. Good job.

21 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Gopal S Chadha,

Thank you for your fantastic review. We’re delighted you were happy with the communication, delivery service and your new fridge freezer. We’ll be sure to pass your kind comments on to the delivery team.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great delivery service

Great delivery service, very helpfull.

21 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Shaun Johnston,

Thank you for your review. We’re delighted to hear you were happy with the delivery service and found our team helpful.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Ordered with AWO through B&Q

Ordered with AWO through B&Q. Both kept me informed of the progress and delivery day / time. Received confirmation the night before and delivery was on time the following day. Driver delivered package straight to the room we wanted with no fuss. Very impressed, hope the product meets the same standards.

21 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Ricjard,

Thank you for your detailed review. We’re delighted to hear you were kept informed throughout and that the delivery was smooth and on time. We hope you enjoy your new product just as much.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great service, start to finish

I live in a second floor flat and AO and Currys would not confirm delivery, they said to buy the fridge freezer and the delivery driver will make a decision on the day.

AWO had a human at the end of the phone, took some basic details and confirmed they would deliver. Communication on the order and delivery was excellent, and the delivery guys champion.

Would certainly recommend.

20 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Jon Hammond,

Thank you for your excellent review. We’re delighted we could give you the reassurance you needed and that everything went smoothly from ordering through to delivery. We’ll be sure to pass your kind comments on to the delivery team. Thank you for recommending us.

Regards,
AWO

Valorada con 5 estrellas sobre 5

Great service easy to order

Great service easy to order, quick delivery and items packaged well. So far been really pleased. Would recommend highly especially after really bad problems with some high street shops i won't mention.

20 de agosto de 2026
Opinión espontánea
Logotipo de Appliance World Online

Respuesta de Appliance World Online

Dear Ian Laird,

Thank you for your fantastic review. We’re delighted you were pleased with the service, delivery and packaging. We really appreciate your recommendation and look forward to helping you again in the future.

Regards,
AWO

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más