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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service. Looking forward to driving my new car. Staff were attentive and helpful but not pushy in any way.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to say how incredibly helpful Lybbie was during my visit to Arbury Motors. She was thoughtful, patient, and genuinely attentive throughout the whole process. Her calm manner made the experien... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Booked my car in for service. Arrived, waited to be spoken to by staff. Told car couldn't be serviced due to lack of parts. Couldn't have been contacted before I drove to the service centre. Assured I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a 21 plate cupra formentor vz2 310 from Scott at arbury West Midlands over the phone never see it or drive it ! , it arrived on the said delivery date and as Scott said it was mint condition... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos

Escrito por la empresa

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!


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4,4

Excelente

TrustScore: 4.5 sobre 5

822 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

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4,4

Todas las opiniones

(822)

181 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Five Stars for Louis at Arbury Aldridge

I had looked around a few places before I stumbled upon Arbury. Louis was amazing, talked me through everything and was so patient with me and explained everything clearly. Highly recommended!

30 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 1 estrellas sobre 5

SHOCKING NON SERVICE ARBURY BROMSGROVE

Spent over £40K end of November on 2 Peugeot 208s , one GT and one Allure , phoned today to ask if they can adjust the headlights on the GT , no call back which they promised, so I phoned them again, they want the car for the WHOLE DAY to adjust the headlights 5 minute job , told me I could have a curtesy car for £25 , DISGRACEFUL NO. SERVICE FROM ARBURY BROMSGROVE, WE HAVE HAD YOUR MONEY SO TOUGH LUCK ATTITUDE, WILL NOT BE BUYING FROM YOU AGAIN, SHOCKING!!!!! Called a local independent garage they will do it for FREE as it only takes FIVE MINUTES , THATS WHAT YOU CALL SERVICE , ARBURY BROMSGROVE GET YOUR ACT TOGETHER OR LOOSE CUSTOMERS

24 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

We regret that we did not meet your expectations and understand your frustration at being asked to leave the car all day for what turned out to be a quick adjustment, as well as not receiving the promised callback. We wanted to book a full appointment to properly investigate the issue with your lights rather than assume it was purely an adjustment, ensuring the car would be fixed correctly the first time. The £25 courtesy car charge is to cover insurance; if you had arranged cover through your own insurer, the car could have been provided free. We apologise if this was not clearly explained. We are glad that you have now had the issue resolved, but please feel free to come back to us if it has not been fully resolved.

Valorada con 5 estrellas sobre 5

Absolutely great

What a great dealership, Sam and Neil are absolutely great, the best. A wonderful experience all round. Thank you

23 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Really helpful staff

Really welcoming staff. Josh looked after us and made the whole process calm and stress free. He patiently answered questions and talked through the paperwork, coming in on his day off to finalise the hand over. We are very grateful to you Josh for being so clear and helpful.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

I recently had a great experience purchasing a car from Sam Tudor

I recently had a great experience working with Sam Tudor while purchasing my car. He was friendly, approachable, and genuinely helpful throughout the entire process. Sam took the time to understand what I was looking for and offered honest advice without any pressure.

He was knowledgeable about the vehicles and answered all my questions clearly, making the whole experience smooth and stress-free. Communication was excellent from start to finish, and I always felt like I was in good hands.

I would highly recommend Sam Tudor to anyone looking for a reliable and professional car salesman. Thanks again for the excellent service!

21 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

A big thank you to Sam Read @ Arbury…

A big thank you to Sam Read @ Arbury Stourbridge. We have just purchased a Peugeot 2008, Sam's knowledge and professionalism made our purchase easy. He went the extra mile, so helpful, thank you Sam!

21 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very professional sales executive in the sales department. Answered all queries.

Staff in the parts department were outstanding. Needed some info on fitting a component and the member of staff researched and provided the relevant information.

The showroom is very tidy and the whole environment very appealing. Well done to the team Top Marks

19 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Dealt with Luke with our purchase and…

Dealt with Luke with our purchase and 100% from the first call all the way to collection of the car and even when we had a small warranty issue it wasn’t a problem and soon resolved even with it also being a used car. It’s clear to see that Luke has a great team that all work hard together for the end result to be the best it can.
Thanks again Luke.
Paul

17 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Fantastic experience

Josh was an absolute pleasure to meet at Arbury Leamington Spa. He arranged viewing of a vehicle at very short notice and nothing was too much trouble. He was very knowledgable on the car and was even so kind to pick my Partner up from the station. The car is fantastic and we would definitely recommend Arbury Leamington spa.

7 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Stress free experience

Stress free experience, prepared the vehicle as discussed ready for collection. Good warranty through Spoticar.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Good communication throughout letting…

Good communication throughout letting me know every process and good friendly customer service.made the process easy and everything ran smoothly.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 1 estrellas sobre 5

11 months old from you, Car struggling to get repaired from a fault

My car is a 10 month now 11 months Peugeot E 5008. Since delivered to the branch on the 11th of February I have struggled to get answers. It often takes days to reply. Even now having identified the problem they are struggling to order the correct part At my wits end. I have tried various routes including Peugeot customer care who have given some advice. I also phoned Aubrey leasing and was eventually put through via two switchboards to someone who promised the manager from the branch would phone me back. I received no call. Even at this stage I have no indication of when the car will be repaired. Customer service is a joke.

3 de marzo de 2026
Opinión espontánea
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Respuesta de Arbury

Mr Dibb, thank you for your comments. Your car was recovered by the RAC to Arbury and it was booked into the workshop the very next day. Your car has a fault with the 12 volt battery, we continued to test the car and after a number of trials over a few days the battery continued to fault, this then allowed us to follow the process for ordering a new battery. We have informed you that the battery is on back order and is still not in stock. Our Service Advisor has kept you fully updated by Phone and Whatsapp during working hours and you have personally spoken to our Master Technician. You are in receipt of the details for the back ordered battery and customer care details.

Valorada con 5 estrellas sobre 5

Paul was personable

Paul was personable, kind, honest, and caring, he took time to explain everything to me, making sure that I was satisfied with the product I was buying. He was professional throughout the process

28 de febrero de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience. Not pushy, very helpful and nice coffee! Although I bought a Peugeot from elsewhere, I would nevertheless return here when looking.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I bought my Cupra Formentor from a different dealer. Its had a lot of problems and confidence was wearing thin. I took it to Arbury Solihull for diagnostics tests and from the very start they were great and very reassuring about getting the problem fixed. Special mention to Shannon Harrison kept me updated all the way through. She also arranged a courtesy car and explained process of the repair very clearly. It safe to say I have found a new home for my Cupra when I need one. I now feel a lot anxious about my purchase. Any future car purchases they would be my first call.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Arbury

Thank you for your comments and 5* review!

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