Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Ver más
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Consulta las opiniones de los clientes
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Ver más
La empresa ha respondido
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Ver más
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Purchase was in much better condition…
Purchase was in much better condition than I expected. Very pleased.
Globe packaging
It would have been better if the globes had more protection as one of the boxes was crushed but the globe still worked
Product as described
Perfect
Ordered stuff, got updated as to how it was progressing , goods arrived in a reasonable time and were of great quality
I'm Happy.
Your product was what you said it was, therefore I'm happy.
Received the product quickly and in…
Received the product quickly and in good order. Thanking you.
Great range
I needed to replace the intake grill for my central heating. Direct Nine was the only company that had the range of options required to allow me to find exactly what I needed
An OK negotiation for an American product to use here in OZ
I ordered a green bankers lamp with a brass stand that I had been looking at for a while.....when it was discounted I decided to purchase it....when it arrived I realized that it was compatable for American 120 volts electricity and not 240 volts electricity for here in Australia so I could not plug it in to our Australian electricity outlet. I was very disappointed as no where on the order did it advise this important fact. I thought I was dealing with an Australian company. I was going to send the lamp back so I emailed Directline and luckily got Wavell who was very helpful and advised me that I could buy a power reducer/converter at a cost of $50 to fix my problem so I could use my lamp. As I live on a rural property out of town in remote Far North Qld I would have to travel 90 klms (round trip) to the nearest town to purchase the power reducer. I advised that this solution to my being able to use my lamp was an extra cost to me and luckily Wavell said he would assist me with a discount on the lamp which went close to covering my purchase of $50 for the reducer. I really liked the lamp and wanted to keep it so thought this was an OK negotiation. Apparently my discount is on its way into my bankcard account. Thanks Wavell.
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