Call handler was lovely, calm and clear in terms of what she needed to assist me, how long it would take, and I had a follow up call to reassure me pick up on way. I also had a call later to assure h... Ver más
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Beth answered my call and was really helpful and understood the situation we were in with our car. She organised for the recovery to meet us the following day. She gave me a call that morning to let m... Ver más
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The call out was super smooth and Autumn, who took my call, was really helpful. I cannot fault the service, customer attention and speed. The recovery van came out in less than an hour. Thank you!
La empresa ha respondido
Right from first speaking to him Owen was polite and helpful and kept me informed about what was happening. The breakdown lorry arrived swiftly and car and myself taken to garage all within 2 hours of... Ver más
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Información sobre la empresa
Escrito por la empresa
Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.
Información de contacto
Mayleigh House, Orchard Hill, NN3 9AD, Northampton, Reino Unido
- 01604640900
- info@autohome.co.uk
- autohome.co.uk
4,9
Excelente
87 opiniones
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Speedy tyre blowout rescue blew us away!
Our Mini’s tyre blowout caused us some grief, but Autohome coordinated everything brilliantly. Within 15 minutes the tow truck arrived, and took us and the Mini straight to our local garage for a tyre replacement. Getting us, and the Mini, back on the road was as painless as it could be made. Full marks!
6 de agosto de 2025
Opinión espontánea
Respuesta de AUTOHOME Assistance
Thank you for your kind words. I'm glad the assistance arrived promptly and resolved everything for you.
Left work to a flat tyre
Left work to a flat tyre, contacted Autohome. My policy had cancelled, I didn’t have my bank card on me to pay the renewal. Not a problem for Autohome, they arranged recovery of my Car and allowed me to make the payment for my policy when I got home.
Had several phone calls from Customer Service Team to update me on status of the recovery vehicle and to ensure I had got home safely.
Absolutely amazing customer service from Autohome 10/10
Certainly wouldn’t of got this level service for a cancelled policy with AA or RAC
23 de julio de 2025
Opinión espontánea
Respuesta de AUTOHOME Assistance
Hello Martin,
I'm glad our company was able to assist in a time of need and thank You for the kind words.
Best Regards
Autohome Assistance
Great company great assistance friendly…
Great company great assistance friendly staff especially with cancer so grateful
16 de julio de 2025
Opinión espontánea
Respuesta de AUTOHOME Assistance
Hi J Sapiano,
Thank you for your feedback, it is much appreciated. Glad our company was able to help.
Kind Regards
Autohome Assistance
I wanted to say a big thank you to all…
I wanted to say a big thank you to all of you, and particularly the 2 young ladies who answered my calls for help when I recently called for help when I punctured my tyre on a pot hole.
The service I received that evening was exemplary from the call handler who called me 3 or 4 times to tell me what was happening and finally to check that the job had been completed, to the 2 breakdown engineers who came to help me. I cannot fault the service I received, and would definitely recommend Autohome to anyone.
Thank you once again
29 de diciembre de 2024
Opinión espontánea
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