Averylanebrighton Opiniones 

139
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I want to write review on Avery Line Brighton.Was easy to order but loafers doesn't fit me and general like sleepers, quality is so so. Avery Lane Brighton apply 14.95 return fee. Is looks like thi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Very easy ordering process. Good products at a good price. Not yet received the items but the service so far has been excellent. However you are offered a50% refund if your place your honest revie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I found some interesting shoes on the Avery Lane Website which I really like the look of at a brilliant sale price, I was also given an additional discount code and the postage was free. The shoes al... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sleeveless pleated mini dress is simple but chic. The skirt moves beautifully and the cut makes it versatile for casual afternoons or semi formal evenings. Its one of those pieces you can wear any... Ver más

La empresa ha respondido


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 80% de las opiniones negativas

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3,7

Todas las opiniones

(139)

138 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The ordering of my items was fantastic

The ordering of my items was fantastic

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Smith,

Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.

Thank you for trusting our store and for allowing us to be part of your shopping experience.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 1 estrellas sobre 5

I had written review yesterday with all…

I had written review yesterday with all good intentions, However I have now had to ask for Refund as Im only now aware that the Sandals I ordered are from China. So very dissapointed as I needed this for upcoming Vacation and the reviews are horrendous with customers waiting up to 6 weeks. Do not order from them as I was blindsided and will have to go through Bank for my Refund

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Rita,

Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.

We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.

For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Sparkly blue trainees

Sparkly trainers can’t wait to get them need them for a special party

13 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Hilary,

Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.

Thank you for trusting our store and for allowing us to be part of your shopping experience.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 1 estrellas sobre 5

If I could award no stars I would!

If I could award no stars I would! Horrendous quality and the items bear no resemblance to the 'picture'. I ordered two different sizes and they are exactly the same. A dreadful waste of £75. Please do not be fooled by the misleading advert or buy from this company.

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Donna,

Thank you for taking the time to share your feedback. We’re sorry to know your experience with us was disappointing, and we completely understand why this situation would be upsetting.

We want every customer to feel supported, especially when there is an issue with an order, delivery, refund, or product concern. We’d like to investigate this properly and see what we can do to help.

For your privacy, please contact us through our official support channel with your order details so our team can review your case directly.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Very easy to view items

Very easy to view items i wanted to to see for my wife's birthday.

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi James,

Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.

Thank you for trusting our store and for allowing us to be part of your shopping experience.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Great colours

An excellent display of modern colourful items to fit many occasions. The web site was easy to scroll through with adequate information and discriptions. No pressure selling👏🏼a rapid response to communications. Awaiting my free delivery.

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Mary,

Thank you so much for your feedback. We’re really glad to hear that you had a good experience with us. Every review helps us understand what we’re doing well and where we can continue improving, so we genuinely appreciate you sharing this.

Thank you for trusting our store and for allowing us to be part of your shopping experience.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Very nice website with a good selection

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Lyn,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Lovely website

Lovely clothes so easy to follow website and order clothes. Can't wait for my dresses to arrive. So excited

13 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Jo,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

The website is very attractive and easy…

The website is very attractive and easy to negotiate, and the products look lovely, with a good variety of style and colour. I’m looking forward to receiving my order

14 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Margaret,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

AMAZING website!

AMAZING website!! Very easy to order and a great product.

13 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Alisha,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Sale was super easy and smoothly

Sale was super easy and smoothly. Great prices and lots of beautiful styles

13 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Donna,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 4 estrellas sobre 5

Responsive and competitively priced.

Responsive and competitively priced.

11 de julio de 2026
Opinión espontánea
Logotipo de Averylanebrighton

Respuesta de Averylanebrighton

Hi Saumya,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 4 estrellas sobre 5

The jacket matched the pictures very…

The jacket matched the pictures very well. I expected it to be a little heavier, but it's perfect for mild weather and everyday use.

30 de junio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Eve,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM don't waste your money…

SCAM SCAM SCAM don't waste your money all the good reviews are fakes or they were hoping for 50% discount.
The shop doesn't exist and the address is an hotel in Brighton it's Chinese scammer AVOID AT ALL COST.

5 de julio de 2026
Opinión espontánea
Logotipo de Averylanebrighton

Respuesta de Averylanebrighton

Hi Anis,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Lovely unusual clothes

Lovely unusual clothes. Prices are reasonable for good quality items. Good communication on ordering.

13 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Sally,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Good selection

Good selection, easy to order, free delivery and great customer service.

13 de julio de 2026
Opinión espontánea
Logotipo de Averylanebrighton

Respuesta de Averylanebrighton

Hi Sharon,

Thank you for your kind words. We’re so glad to hear that you were happy with your experience. It’s always encouraging for our team to see feedback like this, especially because customer satisfaction is something we genuinely care about.

We appreciate you choosing us and taking the time to share your review.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 1 estrellas sobre 5

Have to return to USA at your cost!!

Don’t order from this company unless you definitely will keep the item! It’s not hassle free returns & you have to pay to return the items to USA at your cost!! They are a UK front company & nothing on their website advising of this , their service is appalling afterwards ,
Listen to the other reviews

13 de julio de 2026
Opinión espontánea
Logotipo de Averylanebrighton

Respuesta de Averylanebrighton

Hi Claire,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 1 estrellas sobre 5

This company is appalling

This company is appalling.
I found orthopaedic sandels on this site that I needed due to a foot injury.
The website states there is a store in Brighton which is why I picked it.
On receiving tracking details, it showed they were being sent from china. When I queried this with the company, they were very dismissive and vague.
After some research I found that not only is there not an actual store - the address takes you to a hotel. The phone number is fake. And the shoes I had ordered are from Temu.
The website states hassle free returns. You have to email them to ask to return and they refuse to allow it, just keep offering a discount on your next purchase with them.
In the end I contacted the bank and explained the issue and emailed averylanebrighton stating I had done this. I received a quick response- the other responses had taken around 24 hours. They said I shouldn’t contact the bank as I received the item and it can take months to investigate but finally sent me a return address that I would have to pay for which was in America, so supposedly U.K. based but items arrive from china and return address is America.
The bank took an hour to refund me!
Stay clear of this site and don’t use it.

21 de junio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Gemma,

We’re really sorry to hear that this has been your experience. We understand how frustrating it can be when you place an order and the process does not go as smoothly as expected, especially when you feel like your concern has not been fully resolved.

This is not the kind of experience we want any customer to walk away with, and we’d like a chance to look into what happened more carefully. Please reach out to us through our official support page with your order number or the email address used at checkout so our team can review the details and assist you further.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Prices are reasonable and web site is…

Prices are reasonable and web site is eay to manage

12 de julio de 2026
Opinión espontánea
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Respuesta de Averylanebrighton

Hi Ken,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Valorada con 5 estrellas sobre 5

Great website.

Easy to order and lots of choice. Clothes for all occasions and a good discount received. Free postage too.

12 de julio de 2026
Opinión espontánea
Logotipo de Averylanebrighton

Respuesta de Averylanebrighton

Hi Furey,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

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