bakersbaristas.com Opiniones 

On two occasions with the same order we sent food back which was cold. Staff were wearing filthy clothes working behind we were sitting.
Will never ever go again!

Ordered raspberry cake for my birthday. The cake came with hair all over it. I was horrified. I tried to contact them straight away and several times. I sent them photos of my cake and the best I got from them is "we are investigating the matter". My birthday was ruined. I couldn't serve the cake to my guests. Whole cake went in the bin. I contacted them again today to ask for a refund. No response. The worst service I've ever had. I will NEVER shop here again. I'm trying to get this on my Google reviews where I can post the photos. I have NEVER had such a terrible experience. Not to mention the fact that the cake came rock solid. The ice packs that surrounded the packaging were so cold immediately I got freeze burn when trying to remove them. There were no warning signs on the package about this. Money wasted on a bogus service. Never again.

Ordered double chocolate cake. Arrived on time. Well packaged to protect from damage. Very well frozen. The cake was a winner on party day. The cake was massive, moist and the chocolate cream was creamy and delicious. A great cake.

complaint about your bakers baristas in cribbs causeway bristol it needs a good clean bad management

Ordered carrot cake online for my mum's 95th, as she doesn't like chocolate or jam and this would be moist option. Easy to order, great communication and delivery exactly on time, well packaged and frozen. Looked perfect and tasted great! The only criticism was the cake itself was dry, which was disappointing. Had to use pouring cream to disguise.

Tried for the first time today (Meadowhall) and was bitterly disappointed with the (lack of) customer service. The barista, in particular, was rude and looked like she thoroughly hated her job. The coffees we got were lovely so it's a shame our experience was ruined by the staff.

DON'T ORDER FROM HERE!! paid £15 to have some cupcakes delivered for my sisters birthday, arrived in a disgusting state, tried to cut into one and it's crumbled, was completely stale and inedible, all 6 we're. All were thrown away. Waste of money

I ordered a personalized birthday cake for my boyfriend. The cake was delivered on promised date. A small part of the cake looked a bit rough but this had nothing to do with the company but because of the delivery driver (it was not left the right way up when delivered to the door, even though it says on the parcel). The cake was amazing and my boyfriend thought so too! Definitley recommend.

Called at one at Meadowhall, first time and it will be my last! Exceptionally rude staff.... made to feel like ordering a coffee at a coffee shop was out of the ordinary. Coffee weak and sausage bap dry and over cooked. Expected much better.

Ordered a triple chocolate birthday cake. Delivered on agreed date, well packaged and arrived refrigerator cold. Taste was amazing with fresh cream and chocolate. All our family who tried it commented how delicious it was. It’s not the cake you will get from off the shelf, even at a top end supermarket & was therefore well worth paying extra. On our experience would definitely recommend & use again.

Well I don't realy write reviews but this one call me atention we went Crystal peaks today normally we go Costa or Greg bar batista was not busy we said let try 1 tuna melt 2 small flat white 1 apple raspberries cake 1 cheese toast my panini was smell like smoked fish I have ask member of staff is not write she ohh thank you to.let me know I don't think we will go back. For long time no customer service..

Had no 0 stars.Ordered a cake for a special someone ,Had a party over cake was delivered in a disgusting shape,with all the icing chipped off.Embarressed in front of the friends ,had to get a fresh cake from another bakery in between the party.Wrote to them on their website ,they got back after almost two weeks,with a messge ,aww Hopefully you will order again,as if!!
PLEASE NEVER ORDER FROM HERE!
UNLESS YOU WANT TO REMEMBER YOUR EVENT AS THE "CAKE FAIL"AND GET LAUGHED AT FOR THE REST OF YOUR LIFE.
PLUS THEY DONT REFUND OR CARE ABOUT CUSTOMER COMPLAINTS.
SAVE YOURSELF ,PLEASE

Hello, I am utterly disappointed with the level of Customer Servce at Bakers + Baristas. It took me 4 days to finally get through to Customer Service regarding a personalised message I wanted on the Birthday Cake which I ordered. I was assured the personalised message was added to my mum's 80th birthday cake. It was delivered 10 mins ago and guess what? No message. So sad as it was my mum's birthday cake.

Called in at East Midlands outlet shops off Junction 28 M1 South. We called into bakers baristas coffee/cake caffe for coffee , I was quite taken back by the ignorance of the staff member that served me . Sertainly has no people skills as ignorant as sin.

I ordered a beautiful, personalised chocolate birthday cake for my daughter. One of the best tasting cakes we have ever had. Cake arrived in perfect condition, on our chosen date and within the hour time slot given. So happy with purchase and would highly recommend!

Ordered birthday cake for my wife. Lovely looking and tasting cake that was delivered on agreed date, will use again.

Ordeed a personalised birthday cake for the first time from this company and was exceptionally happy with the cake and service. Ordering online was made very easy and being able to choose delivery date was a bonus. They emailed me with a time slot of a delivery on the choice of my given delivery day. Will definitely order from you again. Highly recommend

What can I say but exceptional service and cakes!
Wow, I have never tasted a cake as good as the first one I ordered from this fabulous company! The cake arrived safely and very well packaged. I knew the cake would be frozen as it clearly states this on the website!
The cake does not take long to defrost and it is well worth the wait! It is as fresh as though it was just baked!
The customer service is second to none and I have just put in my second order.
I would not hesitate to recommend purchasing these amazing cakes!
Top class is all I will say. 👌

Terrible customer service. I ordered a cake for my partner's birthday, I picked a specific delivery day (which I paid extra for) and it arrived two days before. Their cakes are too large to fit in the fridge or freezer, I couldn't leave it out for two days as it had fresh cream on it and would go off. I emailed customer service who would take a minimum of 2 days to reply and they offered to send me a replacement which never arrived. When I complained they showed me the proof of delivery for my original order, not their replacement. When I pointed this out to them they then offered to send me out another replacement by which point it was a week after my partner's birthday. I managed to get a refund but they never apologised for any of their errors. I will never order from them again.