Bavarian Automotive Opiniones 

Great experience using Bavarian sorting my car play no problem!

Great product, integrates seamlessly with the my Mercedes OEM controls and is relatively straight forward to install compared to alternative options. I had issues with my install and had to contact them for advice and had the issue solved in 2 emails! Would highly recommend

Purchased an apple CarPlay screen upgrade on 19th June. The parcel was confirmed as ‘on the way’ on the 25th June. Recieved no parcel or email saying that there was any delays until I decided to send an email chasing it up on the 4th July. They responded saying they would find out as soon as possible what’s going on for me and let me know. Three days later still no updates from them at all, so I sent another email to chase it up. They replied on the 7th July assuring me that the parcel would be dispatched that day and that I would be provided with a tracking number. It was not send that day. It was not sent the next day either, so I sent another email asking what’s going on. They replied the following day now assuring me that the parcel would now be sent tomorrow and should arrive in an extra two days time. That was now three days ago and I have not received a parcel or any proof that one is on its way and am now questioning if this place is a scam or not. If I had seen the reviews on here before I purchased I probably would have gone elsewhere unfortunately I didn’t.

Order #6707 – Toyota Wireless Apple CarPlay & Android Auto Retrofit MMI Upgrade Module (Touch 2, Entune 2.0)

Customer service has been solid – quick responses and helpful throughout, which I really appreciated.

That said, I wasn’t too happy with the product or the overall experience. Delivery took about three weeks, and when it arrived, it came in completely unbranded packaging. It honestly looked almost identical to a unit I’ve previously bought from AliExpress for a different car – but that one was a fraction of the price.

I couldn’t try this one either, as it arrived without the HDMI module. The website clearly stated that it was included, but after contacting support, I was told that was an error. As of now, the listing still hasn’t been corrected, which is disappointing.

Hopefully, future purchases will go smoother. I’m open to updating my rating if the next experience is better

(Updated to 3 stars as I haven’t tested the product yet – 2 stars may have been too harsh.)

Thanks,
Vinosh

I recently had an Apple CarPlay upgrade supplied by Bavarian Automotive for my BMW X6, and I couldn’t be more impressed with the service I received. From start to finish, the communication was excellent—clear, prompt, and helpful every step of the way.

The team were knowledgeable and professional, making the whole process smooth and hassle-free. The upgrade itself works perfectly and has really enhanced the driving experience.

Highly recommended for anyone looking for quality service and genuine expertise when it comes to BMW enhancements. I’ll definitely be back for any future upgrades!

I haven’t received my item yet but customer service has been spot on up to now messaged to check on the status of my order and when I explained I could ideally do with it for the weekend they upgraded the delivery to next day at no cost for me so up to now I’d was 5 star service

Very great easy to use!

Absolutely fantastic service throughout! No question was silly enough any time of day, and trust me I had a few! The interface works absolutely perfectly and the guidance given during the install phase was perfect! I couldn’t recommend enough - special thanks to Reece for going above and beyond for me.

I even damaged the touch screen during installation and Reece replaced it free of charge. He sent it to me the quickest way possible so that I could use it on a 560 mile round trip to visit and look after my father with dementia.

I wouldn’t think twice about using Bavarian Automotive again and I highly recommend them to anyone.

The kit arrived quickly and I tried installing over a Bank Holiday Weekend and failed
Managed to get in contact with the guys and they talked me through set up which was different to instructions provided - overall the kit works well but a pain that instructions and technical help needed to complete task. Good service - but shouldn't have been needed

I recently requested a refund from Bavarian Automotive due to ordering an incorrect item. The experience was very good, thanks to customer support, who was polite and efficient. the return process was very smooth, provided clear instructions, and I received prompt email updates, and the refund was processed ill receive my refund within 5-7 days. Their professionalism and quick turnaround truly impressed me.

They were very helpful during the installation process and answered back quickly!

The equipment does not work.Having spoken to a REAL Apple Carplay specialist, I now know that this company are selling equipment that will not work on the majority of BMW models. Furthermore, they refuse to offer any help or customer service let alone a refund. Avoid them at all costs

The worst customer service I have ever come across. BEWARE. I purchased Apple CarPlay through this company. After several failed installation attempts and after following the bot’s instructions via WhatsApp and still no joy I asked to return it as it did not work. They said (wait for it) I couldn’t return as it had been used! How would I know it didn’t work if I hadn’t used it!! They emailed back to say it was a “quick fix” and I could arrange a telephone appointment. I gave some available dates but no appointment was made. I last emailed them in early Feb still trying to get an appointment and 7 weeks later, yes SEVEN WEEKS LATER, I’m still waiting for a reply. Absolutely appalling customer service and a useless product. All I want is to return the item and get a refund, it is not fit for purpose. My next stop will have to be trading standards. Just wish I’d taken notice of the all the bad reviews before dealing with this joke of a company

Great product and service, with great response on WhatsApp. Would highly recommend these guys. Only issue I had was placement of a cable as it wasn’t super clear where it might fit but that is also due to my lack of experience. All done pretty quickly.

Really bad experience here. Bought CarPlay add on for Porsche pcm3.1 for a client. (I am an installer) Install was simple enough and pretty much impossible to get wrong it seemed. Device has seperate power requirement labelled 12v ACC So I connected it via the supplied fuse to an ACC(ignition switched) supply in the fuse box.Following the install the device worked perfectly for approx 1/2 hour until I switched off the ignition. The ACC was therefore switched off but the pcm keeps working as it does in most modern cars for a period of time. However within seconds the pcm blew up with a smell of burning as its power supply was unable to supply the full load required. All I got from support was continual demands for photos of the install and zero response to my questions about the power issue even after I was given the email address of their top tech guy. pcm repair cost £1200 and due to zero response I was not happy to refit the unit even if I moved the ACC to the delayed ACC to match the pcm supply. Therefore I purchased a replacement unit elsewhere. As an installer to be £1600 out of pocket is not funny! I told them that I was not after a refund I just wanted some answers but got a stone wall!

Chris Ruddy was knowledgeable and helpful. A problem solver ! Thank you

Placed my order on the 9th of Febuary (website stated this item was in stock and ready for next day dispatch). Heard nothing until i messages them when my order would be dispatched to which i was told “there was an issue with the inbound shipment” & was offered a different product (fair enough) but i stuck with my original order. Despite the website STILL showing the product i ordered as available for next day dispatch i have heard/received nothing 🙄

Really but experience with this company. I ordered reverse camera kit for my car 2 weeks ago and stll not received the item. Really bad communication. I asked for full refund but still waiting.

I bought a BMW car play activation from Bavarian for my 2018 5 series and it’s working perfectly. You need to be aware that for the DIY activation version you need an Ethernet to OBD cable and then I needed to install a WiFi antennae to connect my phone. if you search for the following title in YouTube it shows a really quick and easy way to self install the WiFi antenna “BMW G30 5 Series G31 Apple CarPlay Activation + WiFi antenna Install”. Its all worth it in the end as great to finally have CarPlay without paying a s fortune to BMW

Purchased a CarPlay activation for a 2017 BMW.
Triple checked compatibility and version of infotainment system. It didn’t work. System only supports split screen CarPlay and was provided full screen software.
Contact BA and they said they would send a different file (after many emails to chase up!)
The different file was exactly the same as the first one and didn’t work again.
They now don’t reply to my emails so I’m out of pocket by £70!
Save your money and do your research before using BA.