Bird & Blend Tea Co. Opiniones 

700
•
TrustScore: 4.5 sobre 5

4,5

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Valorada con 5 estrellas sobre 5

Very quick delivery and I’ve tried one fruit tea so far and I love it!! And nice to have free samples as well as I have an opportunity to try before buy. Hope you will invent more cold brew tea!!! Def... Ver más

Valorada con 5 estrellas sobre 5

My fave external company is always teariffic, ever since I discovered their Easter range the year after the company launch. They employ vibrant and differently able/identifying people whom are a jo... Ver más

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Valorada con 5 estrellas sobre 5

I just wanted to leave a review to say how lovely Andi and Kat were! I was curious about different flavours and wanted to know if you could buy smaller tins before buying the larger ones, and Andi & K... Ver más

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Valorada con 3 estrellas sobre 5

Bestlite fra bird & blend tea co og leveringen var næsten smooth men PostNord kom en dag senere end lovet og en tin var lidt trykket, heldigvis pakket ok i milijovenlig pap og refill poser så det gik... Ver más

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Información sobre la empresa

  1. Tienda de té
  2. Fabricante de té
  3. Mayorista de té
  4. Vendedor de entradas para eventos

Escrito por la empresa

Bird & Blend Tea Co. is an eco conscious, independent, people-focused, award winning Tea Mixology Company on a mission to spread happiness & reimagine tea! Over 100 tea blends created by UK expert Tea Mixologists, Bird & Blend Tea Co. (formerly Bluebird Tea Co.) based in Brighton and with 14 stores across the UK we hand blended loose leaf tea blends to ship to the world!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

700 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(700)

103 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly service

My wife and I attended a tea-tasting session in Cardiff.

It was very enjoyable, and the staff were helpful and informative.

8 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Denis,

Thanks for your review.

The Cardiff store will be so pleased to hear your kind words!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Got the advent calendar for my…

Got the advent calendar for my daughter.
She tells me the teas are great.
Lovely variety of flavours and who ever blends the teas is an absolute genius!!

1 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Lin,

Thanks for your 5 star review :)

It's great to hear your Daughter is enjoying the Tea Advent Calendar! What a lovely gift!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Excellent tea tasting (not blending) workshop

Went to the tea blending workshop a couple of months back but only just getting round to leaving a review!

It was an excellent experience. The team were very helpful when we changed our booking last minute to a different day and we learnt a lot about and got to try lots of new tea blends. I would say more or a tea tasting workshop as the blending was a sort of 'add on' at the end where we were just let loose with about 10 ingredients and 10 minutes to make our blends. Only slightly disappointed by this as the workshop was so good, but just wouldn't badge it as a blending workshop (the only reason I was at all dissappointed) because we weren't given any information on blending or what/ how to blend and had limited ingredients. Now on the lookout for a proper blending workshop as this has really whetted my appetite!

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Kay,

Thanks so much for taking the time to leave a review :)

It's great to hear you had such a positive experience at the workshop, the store TEAms have so much knowledge I'm glad you learnt a lot! I'm sorry to hear that you were disappointed with the time to do your own blending, I will pass on your feedback that you would have liked longer.

Yours Brew-ly, Claire @ B&B

Valorada con 5 estrellas sobre 5

Bird and Blend have great tea and fab service

Bird and Blend is one of those places you just want to keep going back to because of the quality of the tea and the brilliant service you are guaranteed in each of their shops - I've been to two of their London shops and the Brighton lanes shop, and shopped with them online. Each experience has been great, and their tea is always fun and delicious

17 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Ellie,

Thanks for your lovely review :)

I'm so pleased to hear that you're enjoying the B&B experience and that it's been such a positive one! So many teas to choose from!

Happy Sipping! Claire @ B&B

Valorada con 1 estrellas sobre 5

Very disappointing tea advent calendar

I recently bought a tea advent calendar for my partner. It has 25 different teas, and it is packed in a very nice, quality advent calendar with individual boxes. The advent calendar was expensive; £38 for 50 teabags.

The trouble is that the teas don't taste of anything. The teas have fun and creative names like pink lemonade and gingernut biscuit...but after following the brewing instructions they all just taste the same; like foisty water.

It was very embarrassing giving my partner this gift, saying I think she will really like it (she's a tea lover) and then to see her face as she try's a couple of them.

They're totally bland. At best they taste like poor quality rooibos or black tea...at worst they just taste and smell like old water.

Id return it to the store but no longer have the receipt.

9 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Daniel,

Thanks for your feedback.

I'm very sorry to hear that you and your partner didn't enjoy the Tea Advent Calendar. I can see that you have been in touch with our Customer Service TEAm who have been assisting with this and I hope it is now resolved.

Please let me know if we can help further.

Yours Brew-ly, Claire @ B&B

Valorada con 5 estrellas sobre 5

Lovely range of teas

Lovely range of teas, and pleasant staff both for in person and online purchasing.
Always helpful and the Facebook group are fantastic!

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Amanda,

Thanks for your feedback :)

It's so nice to hear that we're doing something right! We love seeing these reviews as we work super hard to bring not only the best teas, but amazing service too!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

I always visit the Bristol store and…

I always visit the Bristol store and the staff are the best! The store is beautiful and has such a great selection. From the moment you walk in it’s welcoming and just a lovely place to be. See you all again very soon ❤️

14 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Faye,

Thanks for the lovely review :)

It's great to hear such kind words, I'll pass it onto the Bristol store who will be so grateful! I'm glad you've had such a positive B&B experience.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Painless and stress free ordering

Quickly fulfilled the order. Plus a range of free tea to try as well. What is not to like.

11 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Neil,

Thanks for the 5 star review.

It's good to know we're getting it right! Thanks again for the feedback.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Brilliant customer service!

We visited the Edinburgh branch at the weekend while in our weekend away. We walked in, and there was many teas to choose from! Myself being a really fussy tea person who only drinks the usual normal tea was really stuck on what to look for. We were greeted by a lovely staff member who helped myself and my partner find the best tea, taking note of what we both like. We also bought two glass mugs and were very happy with our purchase. We got back to our little cabin to find my partner's mug had cracked. I was so careful with the bag I was so upset as was he. I emailed bird and blend to see if they could help as the mugs themselves are quite pricey (worth every penny though!) we had a very quick response from Ian who was really helpful and managed to send us another mug. The customer service was absolutely brilliant and were so helpful! Thank you so much! I really hope a branch opens up in Aberdeen so will have to use online for now but you definitely have our custom! Highly recommend :)

7 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Ashleigh,

Thanks for taking the time to leave a review.

It's great to hear that you are enjoying the B&B experience! We strive to offer not only the best tea but also the best service so I am happy the TEAm were able to deliver exactly that for you!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Had a very positive customer service…

Had a very positive customer service experience with Claire who resolved a mis-addressed parcel promptly and effectively over the phone.

2 de diciembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Ali,

Thanks for the 5 star review.

I'm so pleased I was able to get that resolved quickly for you!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Amazing teas and incredible experience at the Brigthon Bird & Blend Tea Co

We went to the Brigthon Bird & Blend Tea Co twice in a week because of the amazing tea and the superb customer service. My family had a sample of the Peppy Mint tea at a shop and after doing some reading, we discovered that the Bird & Blend Tea Co started in Brigthon. We tool the train from London to see the store and taste it's tea. We felt in love with the blends they have and the incredible customer service and knowledge sharing that we received from the staff; Will, Luke, Danii, and Betty. They made our experience at the store so incredible that we returned a week later and left with about 6 large shopping bags full of teas. The company owners should try to instill the same fabulous customer experience to the stores in London, as they lack the hospitality and care we saw in Brigthon. The teas as still magnificent, but the the service at the Borough Market store made us take the train back to Brigthon for more tea.

30 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi there,

What a lovely review, thanks for your feedback :)

I'm going to pass this onto the TEAm at Brighton who will love to read it.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Well done, love you 💕

I’ve been a big fan of your teas / matchas long time ago and I was over the moon you opened a store here in Sheffield.
I want to take a moment and CONGRATULATE for your staff in the Sheffield store, I visit the store almost every week since you opened, and always feel so welcoming there!! The staff are the most loveliest, frendlier, helpful and very informative!! 🥰
It’s a particularly heartwarming feeling that some of them already know my name 🫠

I would like to highlight Tee ( Tracey ) and Jim both are absolutely adorable and legend!! 🥰

Well done! 💖

29 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Diana,

Thank you for your 5 star review!
The store staff are amazing aren't they?! I will make sure to pass your great review onto them to read. Thanks again, Yours Brew-ly, Claire @ B&B

Valorada con 5 estrellas sobre 5

Discovered 'Dozy girl' blend a few…

Discovered 'Dozy girl' blend a few weeks ago so popped into my local Cambridge store to top up. It looks beautiful, smells divine and tastes wonderful but is quite bulky and the pack I bought split in my handbag on the way home. The team at Bird and Blend very kindly replaced it for me immediately. Very impressed with the prompt and thoughtful service.

27 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi there,

Thanks for your 5 star review :)

Dozy Girl is my favourite go to afternoon cuppa it's such a lovely blend and I'm glad you are enjoying it too! It's great that the TEAm were able to resolve your issue quickly and thoughtfully.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Fantastic tea tasting in Manchester

Had a fantastic experience at the Manchester tea taster session on a Sunday evening. Olly and Chiara were brilliant and knowledgeable hosts who created a relaxed and friendly environment. The breadth of teas was vast and not something we've tried before. At no point did it feel like a sales pitch or pressure to buy anything, which was very refreshing. Fantastic evening out and, as it was a virgin experience gift, would very much recommend as a present for a tea lover.

24 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Tim,

Thanks for taking the time to leave a review :)

I'll be passing your kind words to the TEAm at Manchester who'll be so grateful to hear it.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Great tasting tea and fast delivery

I made a purchase of the cold tea set in October, the delivery was fast and they popped in some of the hot tea to try. The tea is lovely and I have since ordered more. You must try this amazing tea.

25 de octubre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Rebecca,
Thank you for the 5 star review!
We strive to constantly exceed expectations and this feedback makes it all worthwhile.
Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Great!

Bought a set of drumstick flavored teas as a stocking filler, beautifully wrapped and packaged with a nice note and free samples. Love to see it!

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi James,

Thanks for the 5 star review.
I'm so pleased you have enjoyed the B&B experience!
Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

What an experience

What an experience. Visited the Norwich branch and was genuinely so impressed woth the customer service I received. The product knowledge, packaging and store set out was great. I had never visited a store before but will definitely be back.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Kammy,

Thanks for your lovely feedback :)

I will pass it to the Norwich store who will be so pleased to hear it.
It goes without saying our TEAm are passionate about what they do and it shows!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Amazing Tea Workshop

We had such a wonderful time with Tamsin and Katie trying multiple combinations of tea that I had never thought to try before. We also got to try matcha which I am now hooked on. It was the perfect mix of fun and educational, as well as ridiculously tasty!
The tea gods shined down on us for this workshop...

11 de octubre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Jessica,

Thanks for leaving a 5 star review.

I'm so pleased to hear you had such a great time at the tea workshop!

So many more blends for you to try now with Matcha too!

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

A tea-riffic workshop led by Becky and Scott in Leeds

Had a fab morning with Becky and Scott doing the tea workshop! Their knowledge was excellent, the tea was incredible and there was such a wide range of tea samples to try throughout the work shop. You even got to blend three of your own teas at the end. There were 6 of us participating. We would totally recommend to any tea lovers out there!

3 de noviembre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi Hattie,

Thanks for your lovely feedback!

It's so great to hear you enjoyed your time at the workshop, I hope your own blend creations went down well :)

I'll be sure to pass your kind words to the Leeds store.

Happy Sipping! Claire @ B&B

Valorada con 5 estrellas sobre 5

Great Quality, Friendly Staff, Plenty of Caffeine-Free Options

I have a few health issues, and I've been recommended several times to reduce/remove caffeine for various reasons. I've always been a coffee drinker and, until recently, I couldn't bear the thought of a life without caffeine.

For some reason, a couple of months ago, coffee started to give me the ick, so I switched to tea. I then started to notice a pattern where I was having evening migraines if I'd had caffeine during the day. I decided to take the plunge and completely phase it out.

I'm now a Bird & Blend obsessive! I've been drinking Deckchair Dreaming at night for a long time, but I'm now working my way through sampling every low and no-caffeine tea B&B has to offer. My current favourites are Banana Bread Chai, Baby Spice, and Apple Strudel. I can't wait to try cold brewing next year once the weather starts to warm up, and take the chance to try some of the fruity offerings.

I also love the sustainability credits of Bird & Blend. I love that all packaging is either recyclable or compostable, and I love being able to use and re-use a tea strainer rather than throwing away tea bags.

Finally, I'd love to shout out the staff at the Nottingham store, who are always so friendly, welcoming, and helpful - Eva is always so wonderful! I recently visited the Newcastle store, and the staff were just as lovely.

26 de octubre de 2024
Opinión espontánea
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Respuesta de Bird & Blend Tea Co.

Hi there,

Thanks for taking the time to leave such a lovely review.

I'll pass your kind words to Eva at Nottingham and the Newcastle store!
Deckchair Dreaming is a favourite of mine too, I'm so pleased you're enjoying it and finding lots more of our caffeine free blends to try.

Happy Sipping! Claire @ B&B


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