Bluebird Airways Opiniones 

We flew from Israel to Crete return. On the outbound, 2 hour delay on an 1h40min flight. Inbound, the flight was moved from 15:00 to 17:00 and an email sent. However, after that delay, the flight was pushed back to 19:30 with no warning, then to 20:20. We are still waiting. Communication by staff is very poor and mostly we are unsure what is happening. Options from Israel are limited right but don't take this airline, its not worth it.

The youngest guy at the desk today had the worst service and the worse attitude.did everything on purpose just to take more money on language + have the exact opposite of what been asked !! Bluebird as usual is the worst company with delay of 3,15 hours to Israel flight .
The worse ! Next time only wiz air

This Airline is a joke. Planes are terrible. They don’t even serve water. Rude staff. Prices are not that cheap. It’s just a garbage bag full of people who wants to travel low cost.

First flight was delayed 4 hours. On the way back the check in experience was terrible. Even if your trolley was half a kilo more you had to take out clothes. They do everything to charge you extra.

Compagnie de voleurs
Ils vous attendent à l’aéroport avec leur terminal CB

Scandaleux!
Personnel imbuvable et irrespectueux.
Retard de 6h à l aller, retard de 2h au retour.
Inadmissible !

On the way to Heraklion they delayed my flight 4 times. At the end of the day I made it to Greece with 7 hours of delay. They keep rescheduling the departure time, possibly to avoid paying compensations? Either way no refreshment given to people, nobody was able to provide info about the actual departure time. We waited one more hour after the check-in initially opened (and then closed again). Made it to the plane we waited on the tarmac one hour, AC off. Again, no water provided. On the way back the flight left with one hour delay. Nobody announced they started boarding although on the screen there was written another time.

I recently had what can only be described as the worst flight experience of my life with Blue Bird Airlines. We flew from Israel to Budapest. The level of service was shockingly poor, starting with the staff, who were not only unhelpful but also rude. When we requested to see the airline's policy regarding a fee they charged us, we were met with hostility and even threats of being removed from the flight. It should be noted that it states in the internet that the airline policy is not available to the public.

To make matters worse, our flight was delayed by over four hours, without giving us any prior notice, causing significant inconvenience and stress. It’s important to note, that the review is for the staff on the ground, not in the flight (which was eventually switched to another airline!) I urge potential travelers to think twice before choosing Blue Bird Airlines, as customer service and accountability seem to be far from their priorities.

This was the worst flight experience of my flights history.
1. First, my departure was delayed twice,
and return flight as postponed.
2. Although I booked a trolley bag for both flights,
I was forced by the check in maneger to pay for it again at check-in.
3. My return flight from Rhodes to Israel was not direct as stated
in the booking agreement, but without any explanation and prior
notice had changed first to Larnaca (Cyprus) and then to Israel.
In short, I strongly advise against using Blue Bird airlines.

Awful, the guy un athens at the check in was very impolite today ( 29.7.25 )

Die Fluggesellschaft lässt sich nicht kontaktieren und demnach keine Flüge umbuchen oder stornieren. Wir haben Flüge über eDreams (auch nicht empfehlenswert!) gebucht, wobei der erste Flug überbucht war. Daher bekamen wir einen späteren Alternativflug mit der Konsequenz, dass wir unseren Anschlussflug bei Bluebird Air nicht wahrnehmen konnten. Eine Umbuchung oder Stornierung des zweiten Flugs war nicht möglich (da kein Kundenservice), sodass wir neue Anschlussflüge buchen mussten, ohne jegliche Rückerstattung. Nach über 7 Stunden gebe ich auf und halte fest: Nie wieder Bluebird Air oder das Portal eDreams!

They emailed me only two hours before the flight to say it would be delayed by three hours, which caused me to miss my connection. I had to buy another connecting flight. Then, when I arrived at the airport, I was told it was delayed by another three hours, meaning I had to purchase yet another connection. No wonder their reviews are so low – I will never fly with this airline again.

Over 2 hours delay. No information that there is delay nor why there is delay. Super dirty airplane - I have never seen such a dirty airplane and I fly a lot with different companies.

מנסים לדפוק אותך חזק בלי רחמים אבל הם לא ניצחו אותי ולא שילמתי להם אקסטרה - תריבו איתם אל תיתנו להם כסף תעשו חשבון אם יש 300 אנשים על המטוס ו200 שילמו 200₪ זה 40 אלף שקל לטיסה.

מתישהו יחזרו כול שאר החברות ולא ניהיה מוכרחים לטוס איתם

היא אשכרה אמרה לי אם אין לך כסף אל תטוס.
רק בישראל.
מטורפים ומגעילים

Awfull exprience . Staff was not reasonable and didnt comunicate at all. NOT RECOMENDED

Ça commence par le personnel au sol, mal polie, ça continue avec 2h de retard pour le vol aller et ça fini par 5h de retard sur le vol retour et perte de la correspondance d une autre compagnie sans aucune possibilité de dédommagement.

Fuyez loin de cette compagnie. J ai jamais vu ça un truc de fou

I booked a flight with Blue Bird Airways (PNR: 305B92ED) and made a timing mistake. I’ve tried to contact the airline in every way possible:
• Sent emails to 5 different official addresses
• Sent messages on WhatsApp with full details and no response
• Stayed over 1 hour on the phone – no answer

I only asked to switch to a later flight on the same day and correct my name on the ticket.
No response, no confirmation, no service at all.

This is unacceptable. I strongly advise against booking with this company.

I had a very disappointing experience with Blue Bird Airways.

I paid extra to select specific seats for my flight from Ben Gurion Airport on July 7, 2025, but when I arrived at the airport, I was given different seats without any explanation or apology.

I contacted the airline multiple times via email asking for a refund for the seat selection fee, but I have received no response at all.

It's extremely frustrating to pay for a service and not receive it – and worse, to be ignored when trying to resolve the issue.

I do not recommend this airline to anyone expecting reliability, transparency, or basic customer service.

Both outgoing and ingoing flights have been delayed with more than an hour of delay, and they have a hard time to communicate this to the passengers - we were waiting too much at the gate, and no updates on the gate screen.
Moreover the seat in the plane was broken - the backrest was loose and not supporting the back properly. The pouch to store items was full of dirt with old gums that have been sticked for too long and not cleaned - completely unusable.