The Boot Repair Company Opiniones 

457
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver más

Valorada con 5 estrellas sobre 5

I sent my Blundstone boots to have new soles fitted because the actual soles on the boots are poor quality and perish way before their time. I sent my boots expecting there to be a 4 week wait. My boo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just received my Red Wing Boots back after having a re condition and new vibram sole fitted . Absolutely Superb!!! The quality of craftmanship was brilliant, they are like a new pair of boots . Actual... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe. Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat z... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de reparación de zapatos

Escrito por la empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

457 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(457)

147 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

My doc Martens boots and shoes were…

My doc Martens boots and shoes were sent to you for a new resole and restitch my shoes 👞 were returned on Saturday the repairs were excellent and very professional repairs they looked like a new pair of doc Martin shoes 👞 thanks Michael

20 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Really pleased to hear it Michael! Thank you so much for the review and we hope your DMs serve you well.

Valorada con 5 estrellas sobre 5

Fantastic repair work…

Fantastic repair work has been done on my much loved birkenstock sandals. I'm so grateful to get another year or two out of them. Job very well done - thank you! The customer service and communication is excellent. Highly recommend.

5 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Nicky we really appreciate your kind words!

Valorada con 5 estrellas sobre 5

Excellent service, reasonable price, great communication.

Had a pair of old genuine cowboy boots brought years ago in Canada. Unfortunately the brand is no longer continued and my leather soles had worn through.
So pleased I found The Boot Repair Company on line. One quick email to them with a couple of photos of my boots and a quick response received saying they could carry out the work. Although they - for obvious reasons - could not resole with original manufacturer's soles, they would use suitable alternative.
Booking and paying for the service was quick and easy on line. You receive a confirmed order number that you send with your footwear. Then all you need to do is box your footwear up, pop in the post and that's it.
Great communication from the company saying they'd received my boots and an estimate return of two to four weeks. Once completed you receive an email stating work done and footwear being returned, in my case my boots came back in just under two weeks. You also get emails from the postal company they use with a two hour delivery slot and options to change or send to a collection point.
The cost, considering I had new leather soles, stitched and new heels was more than reasonable. The quality of the work is exceptionally high.
All in all, excellent service, quality repairs and an highly recommend company. Considering it took years (about twenty) for my last soles to wear out, I'm not expecting to need replacements anytime soon, but when I do I will be requesting the services of The Boot Repair Company again.
Thank you to Rachelle and all of the team.

19 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

I remember seeing your boots in the workshop Jan! They're very cool and we are pleased to hear you're happy with the work carried out on them. Thank you so much for the review and we hope they serve you well for another 20+ years.

Valorada con 5 estrellas sobre 5

Masterpiece repair

My first ever Birkenstocks hold a special place in my heart—I originally bought them for my very first trip to Paris. After years of heavy wear, the outer layers were worn out and the cork was severely damaged. Luckily, I found The Boot Repair Company. Their work is an absolute masterpiece! The shoes look brand new, but they still carry all those wonderful Paris memories. It is the perfect match. Their customer service was also fantastic, keeping me updated on the progress in a very polite and enthusiastic manner. I now own many more pairs of Birkenstocks and I will absolutely be back for future services. Highly recommended!

17 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Merci beaucoup Monika! We're over the moon for you and we really appreciate your kind review.

Valorada con 5 estrellas sobre 5

Birkenstock repair

I was bereft; my life on the rocks:
I’d worn away my favourite Birkenstocks.

I looked at them sideways, from up and then down
Do I need to buy new ones: an expensive trip into town?

Thought to myself, it’s going to be tricky
Salvaging these sad but oh so comfy pair of Birkies

I googled Birkenstock repair, who to?, pressed return
And Boot Repair Company came up. Well, you live and learn

But Boot repair? These ain’t boots. They’re having a laugh
But I sent them off dutifully; sure, a bit of a faff

I’m thinking that this is a more ecological choice
Helping the planet, like a still small voice..

A parcel came back much quicker than advised
Curious to see what might be inside

Now they’re back in my arms, after their short spell away
Or at least snug on my feet; where I hope they will stay

Hopefully for a while, until again rubbed away,
And I send them back to the fantastic Boot Repair Company.

So I thought I would write: hope this email gets through.
Many thanks; they’re brilliant. As new

14 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Fraser for this incredible review,
and for choosing us instead of choosing new!

What a pleasure to save your Birks from hell,
And we do indeed hope they serve you well.

Valorada con 5 estrellas sobre 5

new life to old boots

Immense, really made up with the service & quality of the repair/resole of my Meindl Airstream boots, the new Vibram sole is brilliant. Thank you Rachelle & the team at BRC. I would definitely recommend & use your service again. Cheers. Gaz

12 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thanks for the review Gaz! We hope your Meindl boots serve you well and we're glad you like the new Vibram sole on them.

Valorada con 5 estrellas sobre 5

Amazing Repairs and Brilliant Service - Delighted!

Wow - what an amazing job this team did on my much loved but very well worn DMs. Soles and internal heels were replaced making my favourites safe and comfortable to wear again - I am so delighted! As well as the expert job on the boots, they kept me very well informed at every stage of the process. All in all, a pleasure to deal with - I will use this service again.

30 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

We're delighted that you're delighted Una! Thank you so much for the review we're very grateful that you've taken the time to leave one.

Valorada con 5 estrellas sobre 5

Ancient Blundstone Revival!

These guys gave life to an ancient pair of Blundstones which I thought were beyond any hope of repair. They continue on - I am very grateful.
Tiny snag was the boot polish I ordered didn't arrive with the boots but this was quickly rectified despite me suggesting a credit note would do; they sent me a tin anyway. Very happy.

1 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the kind review Sebastian we're really grateful to you! Hope they serve you well and apologies for receiving your polish separately.

Valorada con 5 estrellas sobre 5

Great business

They did an amazing job on my boots. Very impressive. The customer support was very fast and friendly and the job was done faster than they said. Great business!

2 de junio de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Antonio we really appreciate the review and we're so happy to hear the entire experience was good for you!

Valorada con 5 estrellas sobre 5

Treasured DM boots back as good as new.

Met the team at the DM store event in Brewer Street, Soho. Really friendly and knowledgeable. The options for repair were excellent.
My treasured DM boots have come back as good as new.
Brilliant experience.

9 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

We're really pleased you've had such a great experience with the whole service. Thank you for the review we really appreciate it!

Valorada con 5 estrellas sobre 5

excellent service

excellent service - its like having a new pair of boots but already worn in. Turn round time well within what is expected

1 de junio de 2026
Opinión espontánea
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Best of both worlds Barry!

Thank you so much for the review we really appreciate it.

Valorada con 5 estrellas sobre 5

My precious Dubarry boots live on…

I recently had my Dubarry boots re-soled and I am delightedwith the service.
I was so disappointed when the soles of my Dubarry boots started to split as they were a purchase I could afford only once in my lifetime. I was pleased to discover this company and amazed at the ease and efficiency of the whole process of ordering and paying for the repair, and the communication from the factory.
I'm overjoyed to have my boots back, as good as new, for less than the price of a pair of 'lookalikes'.
In this age of throwaway culture and built-in obsolescence, this company does a wonderful job.

14 de abril de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Ruth we really appreciate your kind words and we hope your precious Dubarry boots serve you well for many more years!

Valorada con 5 estrellas sobre 5

This company is very efficient and…

This company is very efficient and their work is high quality, they repaired my much loved dubarry boots, which had literally fallen to pieces to a near new condition, my only criticism is the delivery company! They need to review their service.

27 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the review Marilyn we really appreciate it! Apologies for the headache with the courier, we're currently in the process of changing which is good news (although it's taking longer than expected). We all hope your Dubarrys serve you well! :)

Valorada con 5 estrellas sobre 5

My Zamberlan boots heels were both worn…

My Zamberlan boots heels were both worn through. I opted for BRC as I was able to drop them to the company in person (local to a relative). This was following an initial enquiry where I sent pictures of the boots and the wear that needed to be repaired.

I was updated that the needed more extensive repairs - initially it was a “re sole” (total cost £82:90) then I was told they needed mid sole and rand. It was £45 extra.

The boots were returned (following additional payment) in about 2 weeks or so.

Repairs look very good. Soles look robust. I’ve worn them 2/3 times now and have encountered no problems.

Although it might seem expensive (in some opinions) I was ok to pay it as I love these boots and know they are comfy and waterproof. I can’t speak for the longevity but it there are any issues I would hope BRC. would deal with it appropriately.

5 de marzo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

We really appreciate this review Mark and we all hope your Zamberlan boots serve you well for many more years!

Valorada con 5 estrellas sobre 5

Unbelievably great service from this company

Unbelievably great service from this company. Actually did what they said they could. Great communication from Rachelle at every stage. Quoted 4 weeks turnaround but only took 9 days from me posting to receiving the boots back as good as new. Highly recommended and very satisfied

15 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Music to our ears Ian! Thank you for the kind review we really appreciate it.

Valorada con 5 estrellas sobre 5

Super service

Super service, lovely people and excellent results. Two treasured pairs of boots brought back to life. Thanks to the skilled craftspeople of Leeds.

12 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you Jeremy that's a very nice review and we really appreciate it. We hope both of your treasured boots serve you well for many years to come!

Valorada con 5 estrellas sobre 5

Really good service

There was a clear communication process, instructions were easy to follow. My boots have been resoled and look brand new. I will not hesitate to use the boot repair company again.

18 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the review Laura we're really pleased to hear you're happy with your boots!

Valorada con 5 estrellas sobre 5

Due to a freak accident kick starting…

Due to a freak accident kick starting my vintage motorcycle into submission it kicked back and knocked my heel of my sidi motorcycle boot leaving it looking like a dog's tongue on a summer's day 🤬I found the Boot Repair Company on the internet and got in touch from then on it was a very easy and quick process to get the boot repaired. I went to the trouble off dropping it at one of their depots (Leeds) because no boots = no Riding .. they quickly repaired my boot ( returned by UPS) and I am very pleased with the repair 😍 highly recommend this company now back on the road thankfully 🏍️

20 de abril de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Happy travels friend! Hope they serve you well, and thank you for the review we really appreciate it.

Valorada con 5 estrellas sobre 5

SUPERB service

SUPERB service. My trainers were repaired and returned in speedy time. The level of workmanship is outstanding. A great pair of trainers now have a new lease of life. Highly recommended. Thank you.

13 de mayo de 2026
Opinión espontánea
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Respuesta de The Boot Repair Company

Thank you for the superb review Jason! We're incredibly grateful and we hope your trainers serve you well.

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