I was a bit apprehensive when I placed my ordered as it was going to be a 12week wait, I checked in regularly and the breeze team kept me posted. They were lovely people to deal with. My items arriv... Ver más
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Consulta las opiniones de los clientes
Ordered 6 dining chairs on 3rd June 2026 for £1900, took the money and still not been delivered. Emailed 5 times with no response, called multiple times no answer. Absolutely appalling after sales se... Ver más
Purchased the Anoushka living brook coffee table. Very pleased with the item. Delivered as promised would purchase from Breeze again after it being recommended by close friends.
La empresa ha respondido
The quality of the items delivered were extremely good. We ordered two lamps and they are wonderful. The website was very easy to order from. Other customers should note that our lamps were delay... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Tienda de muebles para dormitorio
- Tienda de iluminación
- Tienda de espejos
- Tienda de muebles de exterior
Sobre Breeze Furnishings
Escrito por la empresa
Breeze is well established family run furniture and accessories store that opened its doors over 20 years ago.
We specialise in stylish furniture, lighting, mirrors, soft furnishings, accessories and gifts in classic, contemporary and rustic designs from all around the world.
We go to great lengths to source high quality and stylish products suitable for your home at affordable prices.Información de contacto
44-46 Front Street, East Boldon., NE36 0SH, Tyne And Wear, Reino Unido
- 01915192300
- sales@breezefurnishings.com
- breezefurnishings.com
3,6
Medio
253 opiniones
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Ha contestado el 62% de las opiniones negativas
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Don’t bother
Purchased 6 Bar stools for £900. The next day I received an email stating they had sold out and have now been removed from the website. It can take up to 14 days for a refund so I can’t order any others until they have processed the refund. First time using them and will be the last. You would think with technology this day and age they would know exactly what stock they have. They did email me within 24 hours but my refund is still pending and obviously I need the money back urgently so I can purchase other chairs from a different company. Because of these neglect I’ve got to wait now during the November Black Fridays sales time frames which is a huge inconvenience. Sorry just won’t cut it.
18 de noviembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you for your feed back ,
As you mentioned, we informed you within 24 hours of placing your order that the bar stools had unfortunately sold out. We apologised for this and promptly canceled your order and issued a refund.
Stock levels can fluctuate for various reasons beyond our control, which is something we outline in the terms and conditions you agreed to at the time of purchase. Additionally, we want to clarify that at no point have we stated that refunds can take up to fourteen days. Could you please let us know where this information was provided? This is concerning to us, and we would like to investigate further. It may be worth addressing this matter with your chosen payment provider as well.Regarding your refund, we can confirm that there are no issues on our end. It might be helpful to contact your payment provider directly, as it seems the matter lies beyond our control. with your payments and refunds If needed, we are more than happy to provide evidence of the refund to assist you in resolving this matter
The bar stools have been temporarily removed from our website until new stock becomes available, at which point they will be relisted.
Thank you for your understanding, and please let us know if there’s anything further we can assist with.
Best regards,
Breeze Furnishings
Great service from breezefurnishings…
Great service from breezefurnishings again
My home is starting to look like your website now.
4 de noviembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you so much for your kind words! We're thrilled to hear that you're happy with our service and that your home is taking on that "Breezefurnishings" touch. It means the world to us to be a part of creating a space you love. If there's anything else we can help you with, don’t hesitate to reach out. We’re always here to bring your vision to life! 😊
Fantastic service
Fantastic service in relation to my recent purchase! Had a couple of queries regarding my order and Mags was so helpful and communication was brilliant. They have such a lovely range of home furnishings would highly recommend!
24 de octubre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience with us. Mags is delighted to have been able to help, and it’s great to know our communication met your expectations. We're glad you're enjoying our range of home furnishings, and your recommendation means a lot to us. If you need any more assistance or have questions about future purchases, don’t hesitate to reach out. Thanks again for choosing us!
Yet another excellent purchase
Yet another excellent purchase. My delivery was handled with care and professionalism. Would buy from here again
21 de octubre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you so much for your continued support and kind words! We’re delighted to hear that your delivery went smoothly and was handled with care. Knowing you had another positive experience with us truly means a lot. We look forward to welcoming you back for future purchases!
Failed to ship, failed to credit - Avoid
Ordered goods received confirmation. Then didn’t hear anything for over a month, didn’t answer phone and claimed items damaged in warehouse and I would be credited. Another month on still hadn’t credited me, put it in dispute with the credit card company. Don’t trust them, avoid.
22 de agosto de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Dear Mark,
We want to confirm that your refund has been processed, and we can provide proof of this upon request.
We understand your frustration regarding the communication. We are currently experiencing a BT outage; however, we do have a chat facility available, and all of your emails have been answered. Unfortunately, there was significant damage to your order, which we deemed unsalable, and we issued you a refund accordingly.,
Best Regards,
Breeze Furnishings
Discovered this Gem when coming back…
Discovered this Gem when coming back from Sunderland, really lovely products- I love my mirror I purchased and the staff were really helpful. Em
28 de septiembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you, Em, for taking the time to leave such a lovely review! We're so glad you discovered us and that you're happy with your new mirror. It's great to hear that our staff could assist you and make your experience a positive one. If you ever find yourself back in the area, we'd love to welcome you again. Enjoy your mirror, and thanks for choosing us!
Beautiful lamps ordered & delivered…
Beautiful lamps ordered & delivered promptly. Brilliant customer service when I had to amend my order. Thanks again Breeze, highly recommended.
7 de septiembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you so much for your kind words! We’re delighted to hear that you love your lamps and that our team could assist you with your order change. Providing great customer service and timely delivery is always our goal, so it’s wonderful to know we met your expectations. We truly appreciate the recommendation and look forward to helping you again in the future. Thanks for choosing Breeze!
Amazing shop
Amazing shop! Lovely service, really helpful and friendly. Too many amazing items to choose from!
25 de septiembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you for the wonderful review! We’re thrilled to hear you had such a great experience in our shop and enjoyed the variety of items. Our team always strives to be helpful and friendly, so it’s lovely to know you felt that way. We hope to welcome you back soon to explore even more amazing finds! Thanks for choosing us!
Ordered lights in February as still not…
Ordered lights in February as still not appeared every time we try and call them no one answered we sent emails and was told would be in post by next week. This has happened many times have tried today alone 23 times but still no answer
Would not use again wife is beyond unhappy as money was taken in Feb and still no sign of refund or product
Shocking customer wand care Do not use
15 de febrero de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you for your review. Unfortunately, we cannot find an order under your name. Could you please contact us at sales@breezefurnishings?
A team member will be happy to assist you.
Please be assured that we are also available on the chat facility on our website.
We look forward to hearing from you!
Not received goods paid for in Feb 2024…
Not received goods paid for in Feb 2024 now Oct 2024.Do not trust this company .. no refund or credit offered in place of non received goods
3 de octubre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you for your review. Unfortunately, we cannot find an order under your name. Could you please contact us at sales@breezefurnishings?
A team member will be happy to assist you.
Please be assured that we are also available on the chat facility on our website.
We look forward to hearing from you!
Fantastic Service
Received my purchase today and can’t express my satisfaction enough. The sideboard is perfect and as described on the website. The quality is amazing. The service from the staff was Excellant, and the communication every step of the way was superb, I will definitely purchase from here in the future.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you so much for your wonderful feedback! We’re thrilled to hear that you are satisfied with your purchase and that the sideboard met your expectations. Our team works hard to ensure great quality and communication, so your kind words mean a lot to us. We look forward to serving you again in the future!,
Best regards,
Team Breeze
Sorted
Order delivered now.
Unable to get through via phone.
Email only.
Took a few weeks but got there in the end.
27 de septiembre de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Hi Debbie, after looking into this, we can confirm that no disputes have been raised with any of our payment methods. Upon investigation, we also found that your order was delivered within the time frame specified at the time of purchase.
Undelivered order
Disappointed by this company.
I ordered, and paid for, a pair of dining chairs on
21st August 2024 with delivery promised within 4-14 days. They were never delivered. I contacted the company seeking an explanation
and was advised that the order had gone astray but had since been found and was asked if I still wished to proceed with the order. I declined and requested a refund which I received approximately 7 days later. The staff who I dealt with in the cancellation/refund process were very apologetic and to be fair, were
very polite and helpful.
20 de agosto de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Dear Steve,
Thank you for taking the time to share your experience. We sincerely apologise for the inconvenience and disappointment caused by the delay in your order. It's regrettable that your dining chairs did not arrive as promised, and we appreciate your understanding in this matter.,
Best regards,
Team Breeze
Order not delivered in 3 weeks and no information given.
Ordered a nest of tables on 9 August 2024 and received e-mail confirmation of the order immediately but then nothing about when it will be delivered. Tried phoning the number which rotates on the website screen (0191 519 2300) and have now sent two e-mails asking when it will be delivered with no response.
31 de agosto de 2024
Opinión espontánea
Disappointed customer
As per some of the other comments posted, I too purchased an item (7th of July). Only when I chased the whereabouts of my delivery some weeks later did I get told there was now a delay at the manufacturers and an additional 3-4 week delay would be incurred. Although I requested to proceed it has now been 5 week since i agreed to proceed. I have e-mailed numerous times to find out the status of this order but received no response. No operational number to call either. As per another review I read, I too am starting to think I have been done!
22 de agosto de 2024
Opinión espontánea
Maze Ambition Garden Dining set purchased from Breeze Furnishings
Recently purchased Maze Ambition garden corner sofa and dining set from Breeze.
Wonderful customer service with excellent communication and prompt delivery! Lovely people to deal with.
The garden furniture is lovely! Very good quality and exactly as advertised!
Also really good price!
Puts the finishing touches to our garden makeover!
Would definitely recommend!
6 de agosto de 2024
Opinión espontánea
Great service as usual
Called into Breeze today , not looking for anything in particular but a beautiful mirror caught my eye. Thought about it for a while 5 minutes 😂and of course bought it. The service was wonderful from Andy. Once again thank you for helping me to the car.
Great Shop
18 de julio de 2024
Opinión espontánea
Respuesta de Breeze Furnishings
Thank you for your lovely feedback! We’re so glad to hear that you found a beautiful mirror that caught your eye at Breeze. It’s always a pleasant surprise when something special just stands out, isn’t it? We're happy to know that Andy provided you with wonderful service and assisted you with your purchase. We appreciate your kind words and hope you enjoy your new mirror! Come back and see us again soon!,
Team Breeze
5 star service !
Yet another fantastic customer service and delivery from Breeze. Beautiful outdoor furniture, ordered and delivered with great communication. Thanks again Breeze, 5 star service!
29 de junio de 2024
Opinión espontánea
Great from start to finish!
Great company, dealt with my enquiry quickly and efficiently. Would happily use again.
Gorgeous lights, very well made, rock solid too.
27 de junio de 2024
Undelivered Sofa
My partner ordered a sofa end of March 2024, still haven’t received it. received no correspondence although we chased multiple times. Last communication beginning of June. Confirming sofa still going through quality checks. Starting to be concerned might be a scam company.
31 de marzo de 2024
Opinión espontánea
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