Brisks Opiniones 4548

Great service, great value

Placed an order for next day delivery. Called at 4pm on delivery day to be told the lorry had broken down and would be with me by 11.30am the next day. Explained this was the 2nd time ordering from them and the 2nd time "the lorry had broken down". Spoke to customer services on the new delivery to be told the deliver would be between 12pm-1pm. Tried calling from 1pm onwards as no delivery to be completely ignored. Delivery finally turned up at 4pm. 2 days wasted with laborer's standing around waiting on materials and the job not finished in time. Will not be giving them a 3rd chance after this appalling experience that has cost me time and money!!!!

Highly recommend this place customer service was brilliant bulk bag arrived earlier than expended delivery driver was absolutly amazing will be ordering from brisks again

Second order with this company, very disappointed with state of goods delivered.
Slate not washed off and very muddy.

Complaint not really resolved, will be very reluctant to use again

Navigating through Brisks website is easy to find what you’re looking for, ordering is quick and easy too.
Once you place your order you are kept fully updated tracking details etc. On the day of the delivery you receive emails and texts to give an ETA, which, in my experience, is essential and I must add that my order always arrives on time.

Ordered for delivery on the Friday driver failed to deliver and didn't get a response from company until the Monday this left a complete wasted weekend where I had planned to finish the garden, however the product is nothing like the advertised pictures, they were supposed to be 40 - 80 mm but most are tiny nearer 20 to 40mm they are not cleaned either and left lots of dirty scrapings that didn't look nice. The only positive thing was the price was reasonable.

Arrived on time with a super helpful delivery driver! Great stones!

Received a handy text the night before delivery. I asked for the pallet to be dropped in a specific place (using what 3 words)due to a lack of room, and when I came home it was exactly where I’d asked. This meant the driver had dragged the pallet across my rough yard to help me out. Great customer service

Paid for delivery. Sorry But attitude of delivery driver !! Paid for delivery. Cleared front garden. 3metres x 3 meters. Flat and on covered Earth. Nothing in the way. Fence down and clear But would not a dumped on road. Bang 🙄That was my afternoon gone. 4 broken. I know can use on cuts. But !!!

Great price and delivered when they said they would by a helpful and friendly driver.

I email a couple time to no reply was given a discount code and they never took money off you choose a day and it never gets delivered on that day then was told another day and was delivered day before people work and can't just book 3 days off for delivery's.

Delivered on time brilliant delivery man he was super helpful reasonable prices I’m very happy !

Ordered black ice, no black at all wet or dry very little white. Mainly light blue and grey. Very disappointing.

The two bulk bags were dropped off at the entrance to my driveway. This blocked the entrance and cars were unable to get in or out!

Delayed delivery with palletwise, then late for the rescheduled delivery. Brisks were helpful in rectifying delivery problems. Will use again

Initial delivery lost. Then replacement not delivered on the promised day. An apology but no compensation

Driver turned up on right day with exactly what I ordered and put the bulk bags exactly where I asked him to.

Good service. And friendly delivery driver.

Customer service from Alicia was outstanding from start to finish. Answered all my queries and the advice offered was 100% accurate...and that is before I committed to purchase.
The delivery company and driver was excellent.
The product itself...1000kg of 20mm staffordshire pink gravel...was also excellent quality.