Great service from Burts team. Helped me immensely. As I’m not very tech minded , helped with navigating order online. Got a great carpet at great price ,and was delivered within 2 days. Very pleased.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver más
Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver más
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Ver más
Información sobre la empresa
- Tienda de alfombras
- también en la categoría
- Mayorista de alfombras
- Tienda de linóleo
- Tienda de pisos
- Tienda para la reforma del hogar
Escrito por la empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito por la empresa

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Información de contacto
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 57% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The carpet I recievied was not what I…
The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick

Respuesta de Burts Online Ltd
Arrived very quickly and safely
Arrived very quickly and safely. Delivery firm also good. Flooring just as described and good quality

Respuesta de Burts Online Ltd
Excellent
Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.

Respuesta de Burts Online Ltd
Great customer service
Great customer service , carpet arrived much sooner than expected. Would recommend.

Respuesta de Burts Online Ltd
Great company easy to deal with and…
Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards

Respuesta de Burts Online Ltd
From ordering to deliver such a quick…
From ordering to deliver such a quick and easy process.
Good quality carpet and delivery driver was great, went above and beyond helpful when delivering.
damaged carpet on delivery emailed you…
damaged carpet on delivery emailed you and no reply

Respuesta de Burts Online Ltd
I wrote to you to collect it
I wrote to you to collect it. I selected the width for a reason, you sent something way too big and you replied that I should be happy because I was getting extra carpet!
It’s too damn big!

Respuesta de Burts Online Ltd
would recommend
Delivered quickly and delivery driver polite and put the carpet where i wanted it to go
Good service
I needed a bigger length of carpet than I could order online, so I contacted Burts and they were very helpful in arranging everything I needed, and delivering on a week that suited me.
Good value
The process for ordering the carpets was simple, I did call in for advise as I was trying to understand I could pay for a whole remnant and could they cut it in half for me for an extra fee so I would have two halves but was told it's an online company and that's it. You take or leave what's on the site...Samples took a week to arrive hence 4 instead of 5 stars. The delivery driver was brilliant, he worked directly for Burts (as I'm in the area) and was very pleasant.
Excellent service.
Great communication when stock was…
Great communication when stock was going to be in and then a fast delivery
Gorgeous carpet…
The only reason that I gave this carpet 4 stars instead of 5 is that it has a cut running down one of the edges. It hasn't gone through to the backing. But it is definitely there. That being said, I am really pleased with the quality, colour and pile. For the size of the room it was an absolute bargain. I have another 3 rooms to carpet and I will definitely be buying from Burts again!
Already written a review today first…
Already written a review today first class service from Phil thank you so much for your help
Excellent price for a quality carpet-…
Excellent price for a quality carpet- 50% off with very transparent and reasonable delivery costs. My query was dealt with immediately and the staff member I spoke with was courteous and pleasant, kindly calling back to confirm when the payment had gone through. I ordered it in the afternoon and delivery was the following morning- the carpet was well packed and has survived a week outside in a Yorkshire winter while I’ve been waiting for the carpet fitter. Thanks!
Great value
Delivery had to be rescheduled to a day we weren’t in but Burts tried to sort . Other that amazing quick service and value for money,
Burts stocked the carpet I wanted at…
Burts stocked the carpet I wanted at the best price. They offered quick communication when I had questions about the delivery, and the driver from DX was so friendly. Thanks so much! Can't wait to have the carpet fitted.

Respuesta de Burts Online Ltd
Being delivered on time good price
Being delivered on time good price. The only thing is really not knowing the true colour online but for the price can’t complain

Respuesta de Burts Online Ltd
Driver never answered his phone when…
Driver never answered his phone when rang back twice . And carpet was cut on an angle so didn’t fit the room properly.

Respuesta de Burts Online Ltd
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







