Burts Online Ltd Opiniones 

1457
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service from Burts team. Helped me immensely. As I’m not very tech minded , helped with navigating order online. Got a great carpet at great price ,and was delivered within 2 days. Very pleased.... Ver más

Valorada con 5 estrellas sobre 5

Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver más

Valorada con 5 estrellas sobre 5

Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver más

Valorada con 5 estrellas sobre 5

Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Ver más

Información sobre la empresa

  1. Tienda de alfombras
  2. también en la categoría
  3. Mayorista de alfombras
  4. Tienda de linóleo
  5. Tienda de pisos
  6. Tienda para la reforma del hogar

Escrito por la empresa

Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.

Burts Online Ltd

Escrito por la empresa

Customer service is our focus!
Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 57% de las opiniones negativas

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4,6

Todas las opiniones

(1457)

160 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.

9 de octubre de 2025
Valorada con 3 estrellas sobre 5

Everything went smoothly untill…

Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .

13 de octubre de 2025
Valorada con 5 estrellas sobre 5

Great Customer Service *****

We found Burt's online whist hunting for a carpet we had been told from our usual supplier had been discontinued. Panicked and with 2 rooms still to finish, I contacted Burt's who was showing they had this carpet on the website. I spoke with a lovely man called Brandon,explained
we needed this particular carpet and he contacted the supplier directly, confirming it wasn't discontinued and ordered it for us. Honestly such a helpful guy a credit to the company. He kept us updated every step of the way with delivery too.
A fantastic company to deal with, great online prices. We will definitely use Burts for all our future projects.

10 de septiembre de 2025
Valorada con 5 estrellas sobre 5

I have been juggling ordering from a…

I have been juggling ordering from a shop or online for months, some people said it was risky as you don’t know what you’re going to get. I did my research on Burts, and after receiving several samples, plus they answered all my questions quickly and were very helpful every time I contacted them, I decided I would take the plunge as their prices and quality appeared to be the best out there. I have received my carpets now and I am delighted to say they are top notch quality. The customer service from Phil was exceptional and I can’t praise this.company highly enough and have recommended this company to all my family and friends.

2 de septiembre de 2025
Valorada con 2 estrellas sobre 5

There was a few flaws in my carpet

There was a few flaws in my carpet

1 de septiembre de 2025
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Respuesta de Burts Online Ltd

Hi Paul, this is the first we have heard of your issues. If called or emailed we would always do our best to rectify the situation for you but we have not heard from you. Please email us - info@burts.co.uk

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