Canny Clever Computers & Tech Opiniones 

68
•
TrustScore: 2.5 sobre 5

2,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is No longer trading in Whitley Bay! Contrary to what is stated. They did a runner to Morpeth (apparently) some time ago, along with people's goods. As previously stated in th... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered a motherboard but payment despite going through with payment provider did not show up in account. Contacted Ken (the manager) and when he eventually got back to me he said he would look in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am sorry that I didn't get the gentlemen's names who where working today at the Whitley Bay outlet, but WOW what a pleasant surprise. Friendly professional service like back in the old days!! To the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I required a PC to a definite spec. Ken was able to match all specs, ensure compatibility & build the machine within a week. He also ensured that the PC had been thoroughly tested & "run in" befo... Ver más

Información sobre la empresa

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  3. Servicio informático

Escrito por la empresa

Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 100. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. Call us on 0191 814 3777 to learn more!


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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2,4

Todas las opiniones

(68)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

WOW, "no charge"?

I am sorry that I didn't get the gentlemen's names who where working today at the Whitley Bay outlet, but WOW what a pleasant surprise. Friendly professional service like back in the old days!! To the 17 year old who has just started there "take note" of the guidance of the manager, you'll go far. Thank you again for fixing my lap top in 30 mins on a Saturday morning!! much appreciated, from now, a loyal customer. James

25 de septiembre de 2021
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Many thanks for the review! It's certainly appreciated. We try hard to exceed our customers expectations, it's always good to hear when we have done that! Our new starters will go far in this business we hope, as they start their new career!

Valorada con 5 estrellas sobre 5

Great friendly efficient local service

Popped into the shop without an appointment because my laptop had stopped charging. Diagnosed needed a new battery. Ordered part for me, kept in touch with the order, let me know when it had arrived. Slight problem when picked it up but this was resolved so quickly and dropped to my house later! Amazing service, very happy, would recommend to anyone :)

27 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and Friendly

Quick, efficient and friendly.I left my Mac on Saturday to be repaired, all done in a couple of days, over a Bank Holiday weekend.
Would highly recommend this company.

4 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had to call on to Canny Clever IT when…

Had to call on to Canny Clever IT when my work computer had a catastrophic failure.
Ken looked after me personally and may I add after hours and put in some late shifts to keep my business up and running.
Would highly recommend Canny Clever to anybody looking for any IT support, new hardware or software.
Also if you are lucky you will get a coffee made! Cheers Ken for everything 👍

23 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Canny Clever have done it again

Canny Clever have done it again - Ken and his team have just delivered our second PC ordered in the lockdown - The service has been First Class in every way. The bonus has been that they were able to download everything from my old PC onto the new one and everything looks just as it did before the change - except that I now have a VERY fast and efficient system on which to process my Photographs.
I would have no hesitation in recomending this company the anyone .

Good luck in your new premises Ken .

21 de marzo de 2021
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Hi Keith, Many thanks for the review... It was great to see you again! We're so pleased that the new machine is a lot quicker... Plans for our new store are going well!

Valorada con 5 estrellas sobre 5

Great Customer Service

The mark of great customer service isn't how a company deals with you when things go as planned, but more what happens when things go wrong.
I ordered an Arctic Freezer II 240 and was hit by a combination of email systems issues and supplier issues. My queries about what was going on were handled in a friendly and professional manner and I was kept informed of updates all along the way.
Anyway, my order has now turned up which is great but I'm very impressed with the levels of customer care. Well done. Will definitely recommend.

9 de marzo de 2021
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Thanks for the review Tim, it's good to hear that when things go wrong (as they will do occasionally) we step up and resolve the issue!

Again, apologies for the perfect storm with Supply Issues and Brexit, we were just as surprised when our supplier diverted a product from Germany!

Valorada con 5 estrellas sobre 5

First class friendly experience.

I had a few problems and it took a while to sort them out. I was given a temporary computer to use with all my information downloaded onto it. I wasn't without a computer for more than a few hours.
Well Done Canny Clever - I will definitely be using them again

3 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, independent and local

Popped in to buy a lead, was smitten by the pup! Had to stay and spend...

And in all seriousness, Ken and his team offered sound, honest advice on the usability of an old laptop and how to upgrade a it. “No, you don’t need to buy a new one, yes spend a bit and it’ll do, but spend a little bit more and it’ll give you a good few years yet”. Quick turnaround, incredibly competitive labour rates. Highly recommended.
Thanks very much.

29 de julio de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Hi Al, many thanks for the fantastic review, we do hope our Meet and Greeter (pup) didn't harass you too much, he loves the attention! We don't always need to replace a machine that may be
running slow, but we will always give straight forward advice on your options... With absolutely no obligation!

Valorada con 5 estrellas sobre 5

Speedy and efficient

This job was done very speedily and professionally. I would definitely use Canny Clever again. Thanks!

29 de junio de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Many thanks for taking the time to leave us a message, it's always good to hear we are helping our customers!

Valorada con 5 estrellas sobre 5

They are really canny and the price…

They are really canny and the price absolute reasonable. I would recommend for everyone to visit the shop. You won't be dissappointed.

27 de junio de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Hi Thomas, many thanks for the review, your machine is certainly a lot faster now!

Valorada con 5 estrellas sobre 5

Great service from Canny Clever

Great service from Canny Clever. They fixed my laptop keyboard as quickly as they could, at a price I though was reasonable. They were really friendly and kept me updated throughout. I'll definitely use them again when I want a new piece of IT (or something else breaks 😂)

27 de junio de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Hi Richard, many thanks for leaving us a review, it really is appreciated! While it was a challenge, we have some excellent parts suppliers!

Valorada con 5 estrellas sobre 5

Couldn't have been more helpful at a…

Couldn't have been more helpful at a time when we needed it most - Thank You

5 de abril de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

You are most welcome!

We are thrilled everything went well for you, don’t hesitate to contact us again.

It’s times like this that we all need to work together and keep the wheels turning... No matter how how small a part we get to play!

Valorada con 5 estrellas sobre 5

Took my sons gaming pc in as my son had…

Took my sons gaming pc in as my son had totally messed it up and could t even get it to boot up Ken soon had it up and running as before if not better excellent service and friendly staff even made welcome by Prince I fully recommend 100% thank you

4 de febrero de 2020
Opinión espontánea
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Respuesta de Canny Clever Computers & Tech

Hi Mick, many thanks for the review.

I am glad we could assist, I am also pleased that our Meet and Greeter (Prince - Our Office Labrador) welcomed you, I do hope he didn't harass you with his toys!

Don't hesitate to get in touch if you need anything further.

Valorada con 5 estrellas sobre 5

Excellent Service

I required a PC to a definite spec.
Ken was able to match all specs, ensure compatibility & build the machine within a week. He also ensured that the PC had been thoroughly tested & "run in" before it was delivered.

Canny Computers also carried out the transfer from the previous machine to the new one, A task I was dreading.

I would recommend Canny Computers for any IT needs

12 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service. Went above and beyond.

Went out of their way to fix a problem with my daughters Nintendo Switch despite having never fixed one before. Kept me informed of progress and fixed the issue and it now works perfectly. I am extremely happy with the service we received. They went above and beyond and I have and will recommend them to others in the future.

24 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lap top problem-fixed

We went to Canny Clever after getting a less than satisfactory reply from the laptop manufacturer Lenovo when the thing refused to boot up and wouldn't accept the password log on in any safe or restricted mode.
I found the explanations and answers about our laptop problem from Canny Clever to be down to earth and understandable, and all the cost options, with advantages and disadvantages of each, explained clearly.

This isn't always the way in tech issues.

The pricing of the work seemed reasonable to me as well, so there wasn't anything not to like and I'd use them again.

24 de septiembre de 2019
Opinión espontánea

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