I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más
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Consulta las opiniones de los clientes
The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más
This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más
Arrived on time from Derby and did a brilliant job servicing my boiler and getting it working Rob was very respectful and friendly. Thankyou
Información sobre la empresa
Escrito por la empresa
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Información de contacto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Reino Unido
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
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Found a fault.
Found a fault on Monday afternoon. Fitted new part Wednesday morning.
Very happy with that.
Engineer very good and polite and left…
Engineer very good and polite and left job clean and tidy thanks 😊
Initally I was told the engineer would…
Initally I was told the engineer would come to my mums who has dementia in the afternoon. I went to work in the morning only to receive a text the engineer was on his way and will be at the property at 9:30. Unfortunately I was an 1hr away and had to contact the carer to come earlier. This caused a lot of issues.
Immediate response, poor service in the home
Immediate response, then left dangling, several calls, waited in two whole days unresolved broken tap. Make arrangements for suitable time slot altered each time. I would rather pay a plumber a premium price than be messed around as much as I was with this.
Tap nowhere near like for like, fitted and for some reason removed supporting screws for sink and loosened the sink from the wall.
Which meant another return appointment, telephone support very helpful. Plumber they used unreliable.
I had an electrical problem and rang up…
I had an electrical problem and rang up customer service who arranged a same day visit and sorted out the issue….. all in real time with minimum fuss and maximum results.
BRILLIANT
Reliable and Thorough
The engineer was thorough and speedy. I can recommend Rightio. Thank you.
Job well done
The job was rescheduled twice but I was informed well in advance.
The plumber was pleasant and helpful. Fixed the problem to my satisfaction.
Plumber arrived as promised
Plumber arrived early morning and completed job as she has on a couple of occasions in the past. A reliable and trustworthyservice
I have an account with CareClub and I…
I have an account with CareClub and I have used them a few times now. They are excellent and can get engineers out quickly. Would definitely recommend.
Blocked toilet pan sent out rightio…
Blocked toilet pan sent out rightio charged over 300 pounds and now paying 10 pounds per month for 18 months which im told i cant cancel rightio took my toilet pan out to unblock it and resealed it with the most awful yellow sealant looks terrible
Emergency visit
I had an emergency visit and the plumber attended within a few hours of me contacting yourselves. He was efficient and professional and recieved a phone call to be sure all was okay and reassuring i could call back if it happened again. Thankyou
Engineer arrived within the time slot…
Engineer arrived within the time slot and was pleasant at all times.
He was efficient and thorough .
Excellent job 😀
They will not pay for boiler repairs
They will not pay for boiler repairs, and charge you excessively for repairs they force you to pay for. Total Rip Off merchants
Great communication
Great communication. Raj the engineer was extremely polite and explained what he was doing at every stage. Job well done.
The engineer was most helpful in…
The engineer was most helpful in liaising with Beko after he assessed that our washing machine leak was not related to a plumbing issue but a problem with the machine itself.
Once again an excellent service
Once again an excellent service. We had a wobbly tap and this was fixed within a couple of days of reporting it. I was texted when the plumber was on his way he attended on time and effected the repair with no hassle other than to go and get a part he needed. Highly recommend this service.
Annual boiler service completed today
Annual boiler service completed today, efficiently and safely. Booking process was easy via the office, Martin the engineer arrived on time as arranged and the service was completed within 45 minutes. Great work see you next year! 👍🏻 Thank you Careclub.
Great service, efficient and understanding
Engineer rang me before visiting the property., as requested. They were visiting my mother and she has dementia. It meant I was able to explain her condition and how she would be without her knowing (i gave power of Attorney). They then rang after the visit to explain how they had resolved the problem. Very helpful and pleasant manner.
Plumber was efficient and conscientious
Plumber was efficient and conscientious
A pleasure to welcome her into our home
Very efficiant service
Very efficiant service. Called on a sunday job done and finished the followinh day.
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