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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was seriously worried about the qualification of the person who came out, he didn't seem to be able to diagnose the problem. Repair started 28 September but not completed till 14 October. When he go... Ver más

Valorada con 5 estrellas sobre 5

The engineer was punctual, helpful and friendly. He also had the experience to do the job. He had to leave the job to obtain a part, which I was pleased about as I wanted the job doing today, so he we... Ver más

Valorada con 5 estrellas sobre 5

This was the first time that I needed to call on Care Club under the subscription scheme, and every stage was carried out as I would have hoped. Booking a plumber was easy and everyone with whom I dea... Ver más

Valorada con 5 estrellas sobre 5

Arrived on time from Derby and did a brilliant job servicing my boiler and getting it working Rob was very respectful and friendly. Thankyou

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 10% de las opiniones negativas

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4,5

Todas las opiniones

(1672)

551 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Initally I was told the engineer would…

Initally I was told the engineer would come to my mums who has dementia in the afternoon. I went to work in the morning only to receive a text the engineer was on his way and will be at the property at 9:30. Unfortunately I was an 1hr away and had to contact the carer to come earlier. This caused a lot of issues.

15 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Immediate response, poor service in the home

Immediate response, then left dangling, several calls, waited in two whole days unresolved broken tap. Make arrangements for suitable time slot altered each time. I would rather pay a plumber a premium price than be messed around as much as I was with this.
Tap nowhere near like for like, fitted and for some reason removed supporting screws for sink and loosened the sink from the wall.
Which meant another return appointment, telephone support very helpful. Plumber they used unreliable.

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Job well done

The job was rescheduled twice but I was informed well in advance.
The plumber was pleasant and helpful. Fixed the problem to my satisfaction.

1 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blocked toilet pan sent out rightio…

Blocked toilet pan sent out rightio charged over 300 pounds and now paying 10 pounds per month for 18 months which im told i cant cancel rightio took my toilet pan out to unblock it and resealed it with the most awful yellow sealant looks terrible

6 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Emergency visit

I had an emergency visit and the plumber attended within a few hours of me contacting yourselves. He was efficient and professional and recieved a phone call to be sure all was okay and reassuring i could call back if it happened again. Thankyou

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication

Great communication. Raj the engineer was extremely polite and explained what he was doing at every stage. Job well done.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Once again an excellent service

Once again an excellent service. We had a wobbly tap and this was fixed within a couple of days of reporting it. I was texted when the plumber was on his way he attended on time and effected the repair with no hassle other than to go and get a part he needed. Highly recommend this service.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Annual boiler service completed today

Annual boiler service completed today, efficiently and safely. Booking process was easy via the office, Martin the engineer arrived on time as arranged and the service was completed within 45 minutes. Great work see you next year! 👍🏻 Thank you Careclub.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service, efficient and understanding

Engineer rang me before visiting the property., as requested. They were visiting my mother and she has dementia. It meant I was able to explain her condition and how she would be without her knowing (i gave power of Attorney). They then rang after the visit to explain how they had resolved the problem. Very helpful and pleasant manner.

24 de junio de 2026
Opinión espontánea

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