this is probably the 8th time i've ordered here. half the time the orders are fine and generally arrives within a few days. the other few times: - 2x occasions there were bottles was missing,... Ver más
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Consulta las opiniones de los clientes
Ordered 6l Belvedere vodka but never arrived. They don't respond to emails, phone number is nowhere to be found and I needed to contact my bank to dispute the purchase. NEVER ORDER FROM THEM!
10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Ver más
Whatever you do, don't purchase from Cheapest Liquor. You can't contact them easily and their customer service is very bad. Go somewhere else - seriously! They advertise stock they don't have and then... Ver más
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Ha contestado el 11% de las opiniones negativas
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No phone number, no response
No phone number, they don’t respond to emails when you are enquiring as to when they are sending your order out.
It’s been one whole month, we ordered $160 of birthday gifts and received nothing!!!
I had emailed them before placing my order and they said that it was due to arrive that week and that they would send out straight away.
Fraudulent and don’t waste your time.
We will be contacting our bank.

Respuesta de Cheapest Liquor

Respuesta de Cheapest Liquor
BEWARE! Delivery not made and zero communication
I ordered a very expensive bottle of tequila as a gift and delivery was supposed to be 4-5 Days, it has been over 10 days and my order is still showing as not even packed... I have emailed the company three times, I have created a ticket online through their website and still no response..... so now I am out of pocket nearly $200.00, I have no gift, and I don't even know if What I purchased will ever arrive.... after reading the many reviews it would seem that their delivery times are quite bad. Further more the fact that they haven't even responded to any of my communications regarding the order is what I find the most disappointing.

Respuesta de Cheapest Liquor
Well there's no next day delivery for Sydney my first experience of cheapest…
Well my first experience of cheapest liquor I signed up they sent me an email thinking me for becoming a member and because I lived in Sydney I got all these bonuses showed to me a picture of their van they're gonna deliver my alcohol in next day delivery 3 days later they're giving me a 20% discount because I still don't have my alcohol and I'm not seeing it until next week odd now next day delivery turned into 7 day don't by alcohol from these guys their next day delivery is b******* for Sydney their liars

Respuesta de Cheapest Liquor
They had great prices
They had great prices, a great range and shipped my purchase as a member with priority. Impressed!

Respuesta de Cheapest Liquor
After a small delivery issue
After a small delivery issue, the order came complete. I had great communication regarding suppliers issue in the supply chain. Communications were informative and friendly. Complementary bottle of champagne was appreciated for any inconvenience I incurred. What more can you do. Prices were cheaper than anywhere else I found.

Respuesta de Cheapest Liquor
Taylor Made Rose
CL had the wine we were after at a very good price. $10 is fair for postage and it arrived in a couple of days. Perfect

Respuesta de Cheapest Liquor
I bought 2 items 9 days ago
I bought 2 items 9 days ago, the delivery apparently takes from 1 to 2 days. I have messaged them a few times and haven’t received any response! How can I chase them??
Do not order - this company is a scam
Do not order!!! Your order won't arrive. No phone number, no response to emails or their support message option. They have stolen my money. Ive reported this company as fraudulent
Amazing Service!
Amazing!
This would have to be the fastest purchase and delivery I’ve ever done. No sooner had I ordered it, it was on my doorstep.
Incredible service and highly recommended!
Thanks guys!
Great efficient customer service
Great efficient customer service. Smooth transaction. Very easy to deal with.

Respuesta de Cheapest Liquor
Useless service, avoid
As many other reviewers have stated, this website simply does not deliver anything they have to offer. I made an order, waited two weeks and never received any communication from them. I've asked for a refund, but have still heard nothing from them. Don't spend money here.

Respuesta de Cheapest Liquor
Very competitive pricing and quick…
Very competitive pricing and quick delivery!

Respuesta de Cheapest Liquor
Very satisfied customer…I’ve just placed my 7th order
I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

Respuesta de Cheapest Liquor
An awful experience
An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.
Outright scammers
Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.
Wonderful service
Wonderful service. I ordered a late minute Xmas gift and it was delivered the next day on Xmas Eve. Staff were lovely and so helpful.
The service is truly above average
The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10
AVOID THIS RETAILER AT ALL COSTS
AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.
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