Cheapest Liquor Opiniones 

140
•
TrustScore: 2 sobre 5

1,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

this is probably the 8th time i've ordered here. half the time the orders are fine and generally arrives within a few days. the other few times: - 2x occasions there were bottles was missing,... Ver más

Valorada con 1 estrellas sobre 5

Ordered 6l Belvedere vodka but never arrived. They don't respond to emails, phone number is nowhere to be found and I needed to contact my bank to dispute the purchase. NEVER ORDER FROM THEM!

Valorada con 5 estrellas sobre 5

10/10 service! I'm impressed with how fast my order got delivered to the work office, I only just ordered yesterday!? Loving the convenience of being able to stock up straight to our door. Will de... Ver más

Valorada con 1 estrellas sobre 5

Whatever you do, don't purchase from Cheapest Liquor. You can't contact them easily and their customer service is very bad. Go somewhere else - seriously! They advertise stock they don't have and then... Ver más


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1,8

Malo

TrustScore: 2 sobre 5

140 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 11% de las opiniones negativas

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1,8

Todas las opiniones

(140)

111 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No phone number, no response

No phone number, they don’t respond to emails when you are enquiring as to when they are sending your order out.
It’s been one whole month, we ordered $160 of birthday gifts and received nothing!!!
I had emailed them before placing my order and they said that it was due to arrive that week and that they would send out straight away.
Fraudulent and don’t waste your time.
We will be contacting our bank.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Gabrielle,

Thank you so much for taking the time to share your feedback and we are so sorry to hear about your experience.

Unfortunately the supplier for this product was very difficult and caused unexpected delays. When your order was placed we were expecting more stock to arrive, however it got held up and we are so sorry that this impacted your order and your birthday gifts. As a small family owned business we rely heavily on our suppliers and unfortunately this can sometimes lead to situations like this, which we deeply regret.

I can confirm your order was cancelled and refunded back to your card, and a voucher was also provided. Our team later reached out to you again to apologise and to send a gift as a gesture of goodwill and to also resolve the issue, however we never received a response.

We do want to also address the concern about our phone line — we currently do not have one in place, however we will be looking to set one up in the future. In the meantime, we do have a live chat available on our website where you can speak directly with one of our team members for any urgent enquiries.

We truly hope to have the opportunity to restore your faith in us in the future and apologies again for any inconvenience caused.

-Cheapest Liquor Team

Valorada con 1 estrellas sobre 5

BEWARE! Delivery not made and zero communication

I ordered a very expensive bottle of tequila as a gift and delivery was supposed to be 4-5 Days, it has been over 10 days and my order is still showing as not even packed... I have emailed the company three times, I have created a ticket online through their website and still no response..... so now I am out of pocket nearly $200.00, I have no gift, and I don't even know if What I purchased will ever arrive.... after reading the many reviews it would seem that their delivery times are quite bad. Further more the fact that they haven't even responded to any of my communications regarding the order is what I find the most disappointing.

24 de marzo de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Eliza,

Thank you so much for sharing your feedback and we sincerely apologise for the experience you had — this is absolutely not the standard we hold ourselves to and we feel terrible about this.

I can see your order was delivered to you after some delays and we are so sorry it took longer than expected. I can also see our team reached out to you with a compensation gift to try and make things right, however we never received a response.

We manage thousands of orders every month and as a small family owned business we do sometimes fall short, as we are heavily reliant on our suppliers and couriers. We are truly sorry your order took so long and we hope to have the opportunity to do better for you in the future.

-Cheapest Liquor Team

Valorada con 1 estrellas sobre 5

Well there's no next day delivery for Sydney my first experience of cheapest…

Well my first experience of cheapest liquor I signed up they sent me an email thinking me for becoming a member and because I lived in Sydney I got all these bonuses showed to me a picture of their van they're gonna deliver my alcohol in next day delivery 3 days later they're giving me a 20% discount because I still don't have my alcohol and I'm not seeing it until next week odd now next day delivery turned into 7 day don't by alcohol from these guys their next day delivery is b******* for Sydney their liars

18 de marzo de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Paul,

Thank you for taking the time to share your feedback and we sincerely apologise for the experience you had with us.

We can see your order was placed on the 18th of March at night. We did explain via email that our FAQs clearly state to allow 1–2 business days for processing before the 1–3 business day shipping period. You had a good understanding of this and even apologised for the confusion, however a negative review was still left which we feel was misleading.

Despite this, we still offered you a partial refund on your order as a gesture of goodwill. We also received emails from your end containing inappropriate language directed at our team, which was very disappointing.

We have since cancelled your order and issued a full refund back to your card. Our team then reached out once more to apologise and offered a complimentary bottle of Champagne, however we did not receive a reply.

We truly wish things had gone differently and hope to have the opportunity to change your experience in the future.

-Cheapest Liquor Team

Valorada con 5 estrellas sobre 5

They had great prices

They had great prices, a great range and shipped my purchase as a member with priority. Impressed!

19 de marzo de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Thank you Louise for sharing your feedback. We love to hear it😉

Valorada con 4 estrellas sobre 5

After a small delivery issue

After a small delivery issue, the order came complete. I had great communication regarding suppliers issue in the supply chain. Communications were informative and friendly. Complementary bottle of champagne was appreciated for any inconvenience I incurred. What more can you do. Prices were cheaper than anywhere else I found.

17 de enero de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi there,

We're so glad everything worked out in the end and we sincerely apologise for the inconvenience caused. We truly appreciate your patience and understanding!

Valorada con 5 estrellas sobre 5

Taylor Made Rose

CL had the wine we were after at a very good price. $10 is fair for postage and it arrived in a couple of days. Perfect

6 de marzo de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Leo,

Thank you for the kind feedback. We're glad to hear everything arrived quickly.

-Cheapest Liquor Team

Valorada con 1 estrellas sobre 5

I bought 2 items 9 days ago

I bought 2 items 9 days ago, the delivery apparently takes from 1 to 2 days. I have messaged them a few times and haven’t received any response! How can I chase them??

6 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order - this company is a scam

Do not order!!! Your order won't arrive. No phone number, no response to emails or their support message option. They have stolen my money. Ive reported this company as fraudulent

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service!

Amazing!
This would have to be the fastest purchase and delivery I’ve ever done. No sooner had I ordered it, it was on my doorstep.
Incredible service and highly recommended!
Thanks guys!

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great efficient customer service

Great efficient customer service. Smooth transaction. Very easy to deal with.

30 de enero de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Jess,

Love to hear this — thank you! We’re so glad everything was smooth and easy for you. Your feedback really makes our day, and we look forward to helping you again next time 🍷

-Cheapest Liquor Team!

Valorada con 1 estrellas sobre 5

Useless service, avoid

As many other reviewers have stated, this website simply does not deliver anything they have to offer. I made an order, waited two weeks and never received any communication from them. I've asked for a refund, but have still heard nothing from them. Don't spend money here.

29 de enero de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Hi Sumi, we’re really sorry to hear about your experience and that this has been your takeaway.

We’ve tried to locate the order related to this review but haven’t been able to match it to any order or customer details in our system. We genuinely want to look into this and make things right for you.

Please email us at [support@cheapestliquor.com.au] with your order number or any details you have, and we’ll follow this up as a priority.

-Cheapest Liquor Team!

Valorada con 5 estrellas sobre 5

Very competitive pricing and quick…

Very competitive pricing and quick delivery!

28 de enero de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

That’s exactly what we’re here for :)
Thanks so much for the kind words — glad you’re enjoying the pricing and speedy delivery!

-Cheapest Liquor Team!

Valorada con 5 estrellas sobre 5

Very satisfied customer…I’ve just placed my 7th order

I’ve just placed my 7th order with Cheapest Liquor so thought I’d share my experiences so far.
My first order had a few minor issues with delivery times however since then and with every other order it has been smooth sailing with excellent service. I have had exceptional customer service from Kim in customer support who has facilitated order changes and even batched multiple orders together for me to provide savings on delivery costs. I find their pricing to be competitive in most cases with an impressive and varied selection available. One of the only improvements for this company model would be to provide a telephone service for customer service issues (if at all experienced), as the email process can be time consuming.
With that said, I have loved my dealings with these guys and would definitely recommend using Cheapest Liquor for your purchases.
Dave

20 de enero de 2026
Opinión espontánea
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Respuesta de Cheapest Liquor

Thanks so much, Dave! Ten orders in and still coming back — we must be doing something right 😉
We really appreciate your kind words, your honest feedback, and your continued support. Always happy to help make things easy (and save you a few delivery dollars along the way).

-Cheapest Liquor Team!

Valorada con 1 estrellas sobre 5

An awful experience

An awful experience. Promised 1-2 days delivery, I chased for weeks. After no response I wrote a bad review and only then did they finally contact and offer to refund. Two months later and I am still waiting for my $270.
Do not give these people your time or money.

14 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Outright scammers

Outright scammers. They take your money with no intention of delivering and then lie about refunds. Refunds only happen if you relentlessly chase them and demand transfer receipts—if at all. Avoid at all costs.

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service is truly above average

The service is truly above average
The customer service team (Kim) couldn’t helped me enough
Friendly , very professional and was right on top of everything. Nothing was too much trouble. I had a question. If she never knew the answer she got back to me within 10 to 15 minutes. Email communication absolutely brilliant delivery on time professional followed every step of my instructions could not recommend this company enough. I would definitely be using them again.
And even this being the most busiest time of year nothing was too much for them 10 out of 10

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID THIS RETAILER AT ALL COSTS

AVOID THIS RETAILER AT ALL COSTS
Absolutely disgusting operator with a proven track record to take your money with zero intention of delivering (read other reviews) Clearly fake advertising on what’s available and grossly misleading delivery times (if they even do that at all). Should be shut down.

23 de diciembre de 2025
Opinión espontánea

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