It's a nice local wineshop. The guys working there are very informative without being snobby. Fully equipped to inform the s**t out of you. Also they always look ever so slightly hungover, which is... Ver más
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Consulta las opiniones de los clientes
Received my first shipment, with some delay (due to PostNL, not Chenin Chenin’s fault). The wines look very exciting, great variety, seems to be good value. Would have loved an accompanying letter/pam... Ver más
My order was confirmed on Aug 18th and confirmed in UK on 22nd but I have still not received ot after paying tax and duty a few days ago? The problem was with ParcelForce in the UK but Chenin Chenin... Ver más
Purchasing wine from this very friendly company is a sheer joy ,the selection is fantastic the ethics that they adhere to and the way they make everything so easy means you trust them to fulfill your... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de vinos
- Tienda de bebidas alcohólicas
- Almacén de cerveza
- Bodega de vino
- Club de vino
- Mayorista e importador de vino
Escrito por la empresa
CHENIN CHENIN is an Amsterdam-based wine store, online shop and subscription service of natural wines, beer, cider and sake. Our selection is an ever-evolving list of original and, most importantly, drinkable wines. From under-valued bargains to hard-to-find gems, we adore wines from all parts of the world, regardless of trends. You will find us on the beautiful Hazenstraat in the Jordaan neighbourhood of Amsterdam, Netherlands. We are Open Tuesday-Saturday 12:00-20:00 and Sunday from 12:00-17:00. Putting great service front and forward, we provide our customers with honest advice, exceptional wines and a friendly smile. Our online store is open at all hours. Customers within Amsterdam can order by 12:00pm to receive their wines the same day. Next-Day delivery is also available for the rest of Amsterdam and the Netherlands. We ship across the EU and Worldwide at competitive rates.
Información de contacto
Hazenstraat 60, 1016SR, Amsterdam, Holanda
- +31 (0)20 777 6431
- hello@cheninchenin.com
- cheninchenin.com
4,7
Excelente
123 opiniones
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Great service
2 de abril de 2024
Respuesta de CHENIN CHENIN
Dear Juanca,
Thank you for letting us know about the issue you had with your order delivery. We apologize for any inconvenience this may have caused you. After reviewing your order, we discovered an error while assigning the delivery company to our system.
The tracking number we initially provided on Saturday was indeed correct. Regrettably, due to a software bug within Shopify, the number was processed only under DHL and not PostNL, resulting in an incorrect link being generated.
We understand that this may have caused frustration on your end.
We want to assure you that your order was dispatched within the expected delivery timeframe.
The order was received on Saturday, and as Sunday coincides with the closure of the post office and Monday being our non-operational day, it was dispatched today. And that's within our promised 1-3 Working Days
We understand that timely and accurate delivery is of utmost importance, and we regret any disappointment caused by this mistake.
If you have any further questions or concerns, please do not hesitate to contact us at info@cheninchenin.com. We appreciate your feedback and value your business.
Thank you for your patience and understanding.
Warm regards,
Simon @ Chenin
Super leuk natuurwijn abonnement
Super leuk natuurwijn abonnement. Mooie en informatieve uitleg. 100% aanrader
29 de febrero de 2024
Respuesta de CHENIN CHENIN
Thank you Kasper. That's really appreciated! Best, Simon @ Chenin
Great wines
23 de febrero de 2024
Respuesta de CHENIN CHENIN
Thank you Inon. We love to receive positive feedback! Thanks for shopping with Chenin ✌️
Geweldige service!
30 de enero de 2024
Gooood stuff
26 de enero de 2024
Fine and surprising selection of wines
Started to discover really nice and special wines through the bi-monthly wine subscription.
29 de diciembre de 2023
Where is my wine?????
20 de octubre de 2023
Reliable & Fast!
shop has a great selection of wines and spirits, my order was shipped very fast and the bottle came very well protected!
19 de septiembre de 2023
Ease of ordering. It was a gift and the recipient loved both choices of wine.
Ease of ordering
20 de junio de 2023
Everything went well!
14 de junio de 2023
The Natural Wine Club
Received my first shipment, with some delay (due to PostNL, not Chenin Chenin’s fault). The wines look very exciting, great variety, seems to be good value. Would have loved an accompanying letter/pamphlet with explanation of the wines, now I have to search for it myself (one of the wines isn’t featured on their website, so that one was a bit tougher to find information on). That would help make the experience more tailored/special.
9 de junio de 2023
Chenin Chenin rocks!!
31 de marzo de 2023
Great quality wines and smooth service
Great quality wines and smooth service. I appreciate the handwritten thank you note
22 de marzo de 2023
een mooie selectie wijnen werd dezelfde…
een mooie selectie wijnen werd dezelfde dag nog succesvol afgeleverd.
12 de febrero de 2023
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