CHENIN CHENINOpiniones 

123
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's a nice local wineshop. The guys working there are very informative without being snobby. Fully equipped to inform the s**t out of you. Also they always look ever so slightly hungover, which is... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Received my first shipment, with some delay (due to PostNL, not Chenin Chenin’s fault). The wines look very exciting, great variety, seems to be good value. Would have loved an accompanying letter/pam... Ver más

Valorada con 5 estrellas sobre 5

My order was confirmed on Aug 18th and confirmed in UK on 22nd but I have still not received ot after paying tax and duty a few days ago? The problem was with ParcelForce in the UK but Chenin Chenin... Ver más

Valorada con 5 estrellas sobre 5

Purchasing wine from this very friendly company is a sheer joy ,the selection is fantastic the ethics that they adhere to and the way they make everything so easy means you trust them to fulfill your... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vinos
  2. Tienda de bebidas alcohólicas
  3. Almacén de cerveza
  4. Bodega de vino
  5. Club de vino
  6. Mayorista e importador de vino

Escrito por la empresa

CHENIN CHENIN is an Amsterdam-based wine store, online shop and subscription service of natural wines, beer, cider and sake. Our selection is an ever-evolving list of original and, most importantly, drinkable wines. From under-valued bargains to hard-to-find gems, we adore wines from all parts of the world, regardless of trends. You will find us on the beautiful Hazenstraat in the Jordaan neighbourhood of Amsterdam, Netherlands. We are Open Tuesday-Saturday 12:00-20:00 and Sunday from 12:00-17:00. Putting great service front and forward, we provide our customers with honest advice, exceptional wines and a friendly smile. Our online store is open at all hours. Customers within Amsterdam can order by 12:00pm to receive their wines the same day. Next-Day delivery is also available for the rest of Amsterdam and the Netherlands. We ship across the EU and Worldwide at competitive rates.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(123)

25 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Super wine - more info on it?

I really love the wine that comes. Only thing that makes me hit a 3 not higher is that last month I had no information about the wine, asked about it and was told I'd get an email - this month, there is also no information about the wine. I hope that we do get an email - one of the reasons I signed up was to learn a little more and I thought it would be a good opportunity, so, maybe this is something that could work in future if it's not happening now?

Thank you very much and I'm super keen to support lovely small businesses like yours in the city.

7 de febrero de 2023
Valorada con 1 estrellas sobre 5

Wrong order delivered

Wrong order delivered
Would appreciate if you could let me know clarity on the new delivery date correct order, otherwise you can also refund.

24 de enero de 2023
Logotipo de CHENIN CHENIN

Respuesta de CHENIN CHENIN

Hi Chavisa,

Thank you for review.
We're really sorry to hear about your experience. As we've discussed via email, unfortunately, due to a human error, you received the wrong parcel. We can only apologise for the inconvenience. Once you brought this to our attention, we immediately did our best to solve this situation. We hoped to have turned your experience around by going above and beyond to make up for this error by personally sending a family member to pick up the wrong package in a different city, in order to accommodate to your preference. 
We had been closed this week until Thursday, which is why the new package had not yet been delivered, which we informed via email and you confirmed would work. We would have of course refunded the order had that been more convenient for you.  

As a team of two, we strive to do our absolute best but of course, sometimes make human mistakes. We're sorry that this lead to a one star review, but feel free to come by the shop for a glass of wine anytime.

Cheers,
Chenin team 

Valorada con 5 estrellas sobre 5

Great & helpful!

Great store, always super helpful when you come in and want help picking a tasty drop.

16 de noviembre de 2022
Opinión espontánea
Logotipo de CHENIN CHENIN

Respuesta de CHENIN CHENIN

Brilliant stuff! Thanks Keane - much appreciated 🙏

Valorada con 5 estrellas sobre 5

Great shop!

Great shop, great selection of natural wines!

6 de noviembre de 2022
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Respuesta de CHENIN CHENIN

Hi Lucie. This is lovely to hear. Thanks for the nice words 🙏

Valorada con 5 estrellas sobre 5

Doctort

The best wines in all of the Netherlands

1 de noviembre de 2022
Logotipo de CHENIN CHENIN

Respuesta de CHENIN CHENIN

Hurrah! Cheers Paul! ✌️

Valorada con 5 estrellas sobre 5

wonderful

wonderful! great wine selection, great communication and quick delivery!

26 de agosto de 2022
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Respuesta de CHENIN CHENIN

Thanks Zahra! That’s really appreciated :) 🙏

Valorada con 5 estrellas sobre 5

Absolute aanrader.

Mooi assortiment met zeer vriendelijk personeel. Wederom goed geadviseerd voor een mooie fles wijn en een feestelijke champagne.

7 de agosto de 2022
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Respuesta de CHENIN CHENIN

Dankjewel Lizette!

Valorada con 5 estrellas sobre 5

5 star chenin

Great selection and incredible efficient advice and delivery around Amsterdam!

24 de abril de 2022
Logotipo de CHENIN CHENIN

Respuesta de CHENIN CHENIN

Amazing! Thanks Kendal! Really appreciate the nice feedback 😃 🙏

Valorada con 5 estrellas sobre 5

perfect

beautiful natural wines, great service!

28 de marzo de 2022
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Respuesta de CHENIN CHENIN

Thanks Katie! 🙏 That’s really nice to hear 🤗 😊 We look forward to seeing you again soon ✌️

Valorada con 5 estrellas sobre 5

Purchasing wine from this very friendly…

Purchasing wine from this very friendly company is a sheer joy ,the selection is fantastic the ethics that they adhere to and the way they make everything so easy means you trust them to fulfill your order exactly as you asked . I wish I had a branch nearby .
Thankyou Chenin Chenin

28 de marzo de 2022
Logotipo de CHENIN CHENIN

Respuesta de CHENIN CHENIN

Such a nice review! Thanks so much!! It’s always great to hear nice feedback. We love what we do and are really glad that you do to! Hope to see you again soon 😊

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