I have a few hats ( Panama hats, felt hats, hats) from Christys’ that I’ve been wearing over the last 10 years. They still occasionally get a compliment! Never had an issue in store or via the on... Ver más
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Consulta las opiniones de los clientes
I have been/am truly impressed with the recognition of my and it seems many others negative experience with the past owners of this iconic company.. It seems like Dani and co are working round the cl... Ver más
I’ve just had my confidence in Christy’s Hats restored. As other customers have experienced, I had a problem with an order placed before Christmas. Right hat, completely wrong size! Company then went... Ver más
La empresa ha respondido
Ordered 2 hat in early December which were never shipped. Money was obviously taken straight away and I received a dpd notification that they were expecting my parcel, however it never arrived. Ema... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
British Hat Maker for 253 Years | Handcrafted Hats & Caps by Christys London. Under new ownership since 11 February 2026, with a renewed commitment to quality, craftsmanship, and customer experience.
Información de contacto
3,9
Muy bueno
184 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Very happy and will return for more
23 de enero de 2019
Opinión espontánea
an online order
It was simple to order a hat online in Nov 18 which was received but it was the wrong size. Trying to arrange the redelivery of the smaller size hat has been quite difficult and I am still waiting for a replacement hat or a refund. I think a better method to obtain a hat is to go to the shop to try it on.
23 de enero de 2019
Respuesta de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
There were some difficulties with my…
There were some difficulties with my order. No fault of Christy’s, due rather to the costs and complications of international shipping. Christy’s however went out of their way to see that things were rectified and that I was fully satisfied in the end. Way, way out of their way. A first rate cap from a first-plus rate milliner and customer service team. Buy from them with confidence.
23 de enero de 2019
Opinión espontánea
Superb Quality hat
Superb Quality hat , although a little tight but think that’s due to my measuring, not easy trying to measure your head by yourself 😉
Would use again.
23 de enero de 2019
Opinión espontánea
Beautiful product
Beautiful product, lovely to wear and kept updated with the process and delivery.
23 de enero de 2019
Opinión espontánea
Always a delight
Dealing with Christys’ Hats as an overseas customer is always a positive experience. I have never been disappointed in the service I have received by telephone or online, in the quality of the hats or in the quality of the other products I have purchased. Ordered goods always arrive promptly and carefully packaged, reflecting both Christys’ pride in its name and its assiduous attention to its customers.
23 de enero de 2019
Opinión espontánea
Excellent product excellent service
23 de enero de 2019
Opinión espontánea
A company to trust for all your hats.
A company that knows hats, and has a pedigree of fine hat making. I love all of their styles,especially the Fedora's, I love my Fedora hats and I am pleased to see them become more fashionable. F you want to wear a hat, don't buy cheaper copy's as they won't cut cut the mustard, buy in confidence from Christy's. They are awesome hats and their customer service iscsevond to none. Top class service from top hat makers.
23 de enero de 2019
Opinión espontánea
You sent this hat to Thailand for me
You sent this hat to Thailand for me. It arrived with no problems! Thank you.
23 de enero de 2019
Opinión espontánea
Gorgeous hat
Gorgeous hat. Firm construction and fitted perfectly
23 de enero de 2019
Opinión espontánea
A fantastic hat
The hat I purchased is one of the best quality hats I have ever purchased
Looks great, very comfortable and quality material, I don't think I will be going anywhere else for my hats in the future 10/10
23 de enero de 2019
Opinión espontánea
Hat fedora Amazing job
The hat I have receveid today is absolutely amazing stylish and beautiful as I expected. Amazing job!!!
23 de enero de 2019
Opinión espontánea
I ordered 3 hats and only received 2
I ordered 3 hats and only received 2. When I called the store they told me they knew they only sent 2 and would refund me for the one they didn’t send. I still have not received the refund and it’s been over a month and no reply’s to my emails. I will never order from them again. Horrible experience and horrible customer service.
23 de enero de 2019
Respuesta de Christys' Hats
Hi,
We’re very sorry for the frustration caused.
The previous company operating this brand went into liquidation before we took over. We are the new owners and are currently working through this feedback .
We’re committed to rebuilding trust and delivering the service this brand deserves.
Good quality product
Good quality product received by post in Time for Xmas Period.
23 de enero de 2019
Opinión espontánea
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