Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Ver más
La empresa ha respondido
Spoke with Cristina regarding ad-hoc payments, she was very knowledgeable and helpful. Unfortunately Collegia do not support ad-hoc payments for employers, this would be a great feature to add.
La empresa ha respondido
It was a nice and awesome experience interacting with Cristine concerning my pension contributions that has been held down for too long. I was so happy she took her time to explain the reasons why t... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.
Información de contacto
Buxton Court 3 West Way, OX2 0JB, Oxford, Reino Unido
- 01865 416076
- hello@collegia.co.uk
- collegia.co.uk
4,6
Excelente
153 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service was brilliant…brilliant
Customer service was brilliant everytime i called them they had time for me always kept me updated brilliant service highly recommend
14 de mayo de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hi Joseph,
Thank you so much for your kind review! We really appreciate your recommendation.
Kind regards,
Collegia Pension Team
Collegia Pensin
After moving payroll software's Ric has been very helpful providing assistance and setting up meetings to ensure the data is correct.
15 de abril de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello Abigail,
Thank you for your positive review! If you have any suggestions for improvement, please contact us directly, we value your feedback and will consider it as we develop our platform.
Kind regards,
Collegia Pension Team
I love Collegia
I love Collegia. Didn't think I would ever say that about a pension company, but there you go. Been using it for a few months and so much better than others I have used. System is incredibly easy to use and intuitive, and if you do need support, it is instant and sorts it out. One of the best financial products I've used in the last year or probably more. Would actually thoroughly recommend it to anyone as a system.
4 de abril de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
We’re so glad to hear that you’re loving Collegia and finding the system easy and intuitive to use.
We really appreciate the recommendation and are thrilled to be one of your top financial tools!
Best regards,
Collegia Pension Team
Thank you Riccardo
I’m really grateful for the help Riccardo at Collegia provided with my pension transfer. He was patient, knowledgeable, and kept me updated throughout the process. His support made everything much easier, and I truly appreciate his excellent service. Thanks, Riccardo!
3 de abril de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello Alessandro,
Thank you so much for your kind words! We’re thrilled to hear that Riccardo was able to support you so well during your pension transfer. We’ll be sure to pass on your appreciation to him.
If there’s anything else we can help with in the future, don’t hesitate to reach out!
Kind regards,
Collegia Pension Team
Setting up a collegia pension account…
Setting up a collegia pension account is very easy. We looking forward to cooperate with this platform.
11 de marzo de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
Thank you so much for your kind review! We're glad to know that you found it easy to use.
Kind regards,
Collegia Pension Team
I recently tried the Collegia website…
I recently tried the Collegia website and was genuinely impressed. Its clean design and smooth performance made the experience a delight. I highly recommend giving it a try!
25 de febrero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hi Lucas,
Thank you so much for kind review. We really appreciate your recommendation!
Kind regards,
Collegia Pension Team
First class support
It wasn't immediately easy to align my payroll provider with the Collegia input requirements as the formats were not consistent. However, I cannot fault the team who were extremely helpful in finding a solution and ensuring that auto enrolment procedures were fulfilled. I have no doubt that all will be smooth from now on.
20 de febrero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
We appreciate your feedback and are pleased that our team could assist you in resolving the formatting challenges. Please do not hesitate to reach out if you require further support.
Kind regards,
Collegia Pension Team
Great customer service right from the start
Great customer service right from the start and throughout the whole process of transferring our Pension Scheme. Nothing was ever too much trouble and all questions were dealt with in a timely manner
29 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
Thank you for your kind words! We're delighted to hear that you had a great experience with our service. If you ever need any further assistance, we're always here to help!
Kind regards,
Collegia Pension Team
Very helpful and stress free service
Very helpful and stress free service, I would definitely recommend.
10 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello Jake,
Thank you so much for your review. We really appreciate your recommendation!
Kind regards,
Collegia Pension Team
Service is impeccable
Service is impeccable. I had a really hard case that took nearly 7 months to transfer in. yet collegia always had my back , replied very quickly even over the Xmas period, answered all my enquires. Couldn't fault them.
22 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello Claire,
Thank you for your kind words. Your feedback truly means a lot to us!
Kind regards,
Collegia Pension Team
Very quick service
Very quick service. Always to the point and relatively effortless.
22 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hi Sophia,
Thank you so much for your review, we really appreciate it!
Kind regards,
Collegia Pension Team
Great experience setting up our company…
Great experience setting up our company pension scheme. Riccardo in customer services was really helpful and responded quickly to our questions. Thanks.
20 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
Thank you for sharing your experience! We're delighted to hear that setting up your company pension scheme went smoothly and that Riccardo provided excellent support. We'll be sure to pass on your kind words to him.
If you need any further assistance, don't hesitate to reach out!
Kind regards,
Collegia Pension Team
Excellent customer service
Thanks to Riccardo Gasparini Financial Advisor; was very kind and helpful. He explained all the process, providing all the information I needed.
16 de enero de 2025
Opinión espontánea
Respuesta de Collegia Pension
Hello,
Thank you so much for your review, we really appreciate it!
Kind regards,
Collegia Pension Team
Top marks for customer service and support
Some of the best customer service I have ever come across. Pensions is obviously a confusing thing if you aren't used to dealing with them but always happy to help and fix any errors we've made at our end with files and fast responses which is great when you work flexibly.
18 de diciembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hello Kate,
Thank you for your kind words! We're glad we could make pensions less confusing and provide the support you needed.
Kind regards,
Collegia Pension Team
Shout out to Lais
The customer service email line with Lais made this experience great and easy to understand
16 de diciembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hello Alice,
Thank you so much for your kind feedback! We're thrilled to hear that Lais provided excellent customer service and made the process smooth and easy to understand. If you need further support, please don’t hesitate to reach out.
Kind regards,
Collegia Pension Team
Excellent Customer Service
In my years of dealing with Collegia, I have always found their customer service outstanding. You are not just a number at the end of a queueing system, but receive personal attention to resolve any queries you may have.
4 de diciembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hello Rachel,
Thank you for your kind words! We're glad to hear our personalized service has made a positive impact.
Best regards,
Collegia Pension Team
Great customer service
It's really nice working with people that respond to emails and are really, really helpful. Ric has been amazing at organising our pension transfers.
3 de diciembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Jenny,
Thank you so much for your kind words. We're delighted to hear you’ve had a positive experience, and Ric will be thrilled to know his efforts made a difference. We're here to help every step of the way!
Kind regards,
Collegia Pension Team
Really helpful customer service
Really helpful customer service. The product continues to improve to make pensions easier. Riccardo in particular has been great!
2 de diciembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hello Akshay,
Thank you so much for your review!
We will let Riccardo know about the review, I am sure he will be very happy about this.
Kind regards,
Collegia Pension Team
Have had a great experience so far with…
Have had a great experience so far with Collegia, Riccardo is always on hand to help, no question is too big or too small and he is always very quick to address any question or issues.
26 de noviembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Val,
Thank you for your kind words! We're thrilled you've had a great experience, and Riccardo will be delighted to hear your feedback. We're always here to help!
Kind regards,
Collegia Pension Team
Excellent service
Ricardo was very helpful in providing the help I needed, this made my task easy.
25 de noviembre de 2024
Opinión espontánea
Respuesta de Collegia Pension
Hi Iddy, Thank you so much for your kind review. If you think there are ways in which we can improve our products and services please do not hesitate to get in touch with us at hello@collegia.co.uk, we will take your feedback into consideration for our product roadmap. Kind regards, Collegia Pension Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.