Collegia Pension Opiniones 

154
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had collegia login problems, I got connected to LAIS who was a great help and sorted my problem in no time at all

Valorada con 5 estrellas sobre 5

Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I enrolled my employees with Collegia when using their free payroll software. Having valuable support from Collegia while being new to payroll in the UK was a blessing. I mainly dealt with Riccardo wh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fondo de pensiones

Escrito por la empresa

Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

154 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(154)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The customer service at Collegia is…

The customer service at Collegia is phenomenal! Absolutely brilliant! Any queries are dealt with so quickly and professionally, it is such a pleasure dealing with them! A fantastic team.

24 de enero de 2023
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Tanya,
thanks a lot for your kind review it is much appreciated!!! We always strive to provide the best experience for everyone involved with Collegia!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

I would recommend Collegia to anyone

I would recommend Collegia to anyone, the customer service is exceptional, I had a problem with uploading, nothing was too much trouble, all sorted with no fuss and very professionally.
Big thanks to Ric

19 de enero de 2023
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Adrian,

thanks a lot for your kind review it is highly appreciated! Kudos to Ric!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

Patrycja

I am very pleased and I am getting help from you quickly!! Thank you!!!

18 de enero de 2023
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Patrycja,

thanks a lot for your kind review it is much appreciated! Remember we are always happy to help here at Collegia!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

Very happy with their service

I'm really happy with their service. Had some issues with accessing my account due to wrong email address, but advisor was very helpful and pointed me to the right direction. The app is really easy to use as well!

12 de enero de 2023
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Lenka,
thanks a lot for your kind review - we are extremely happy that you liked the app!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

Excellent

The process to join Collegia is simple and hassle-free, the customer support team is polite and efficient. I have only just joined but I am very happy with the service so far.

12 de agosto de 2022
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Paola,
thanks a lot for your review. We are happy that your experience so far with Collegia was positive!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

The app is really simple to use and…

The app is really simple to use and enabled me to access my funds and see how my pension is doing easily. I would definitely recommend Collegia!

12 de agosto de 2022
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Leonardo,
thanks a lot for your review. We are happy that you were able to engage with the Collegia app and that the overall process was easy!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

I am really happy with the service so…

I am really happy with the service so far, it is easily accessible from my iPhone. I am very happy with the app, it helps me keep an eye on my investment and is well designed and easy to use. Plus, I love how sustainability is at the core of the Collegia pension!

12 de agosto de 2022
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Francesca,
thanks a lot for your review. We are happy that we share the same values about sustainable investments!

Kind regards, the Collegia team

Valorada con 5 estrellas sobre 5

Great app and pension provider!

This is an awesome app for managing your pension contributions and pension planning more broadly! As someone who's relatively new to pension planning, I found the app extremely intuitive and helpful for demystifying the complexity of it all and helping add transparency to my investment decisions. I especially love the focus on sustainability, a matter that is really important to me!

27 de julio de 2022
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Amanda,
thanks a lot for your review! We are happy that you liked the app and that you found it intuitive.

Kind regards, the Collegia team

Valorada con 2 estrellas sobre 5

Watch the terms and conditions

The product looks really good: 100% insured, ESG by default, lifestyling, costing a lot less than wannabees like Penfold Pensions and Raindrop. But, unfortunately, the ethics don't extend to the terms and conditions: it appears the founders don't understand that valid UK laws have to be both reasonable and symmetrical for the client. The current terms and conditions are littered with £500 costs for this and £250 + VAT costs for that, 'which you agree to pay within 7 days'. Compare that with just about any other set of terms, e.g. AJ Bell, Aviva, Aegon, Standard Life, Scottish Widows, L&G - none of them have such a draconian and amateurish approach to the terms and conditions. The terms refer to Scheme Rules on the 'Legal' page, but they are nowhere to be found. There is also a broken link when you look at the investments and no KIID for the investment funds. Such a shame! The app, forcing you to look at what your retirement is worth all the time in materialistic detail, is also potentially annoying. The product could also be improved by following Standard Life and Scottish Widows in offering higher risk lifestyling options (not just a fixed higher risk option); de-risking starts at 20 years and 20% equities at the end of the lifestyle is arguably too low. Also, it would be nice if active management were either blended in or offered as an option (both for stock selection and for the asset allocation - maybe 20% equities in retirement suits the business cycle, maybe it doesn't, but why fix it arbitrarily to 20%?).

21 de noviembre de 2021
Opinión espontánea
Logotipo de Collegia Pension

Respuesta de Collegia Pension

Dear Victor,

Thank you for taking the time to leave a review about Collegia.

We apologise that the links that you referenced did not work. We confirm that all the links are now fully operational and can be found in the legal section of our website.

Regarding your specific reference to the Terms and Conditions, these have been drafted by a leading UK law firm. The figures you mentioned in the review are under the “Optional extra services” section, which are charged to members only in the instances which are outlined in that section.

In terms of the asset allocation, it is our policy not to allow active management as we believe this does not represent the right approach for retail investors who are planning for retirement. We believe that retail investors should focus on their retirement outcomes and the expected lifestyle they are able to afford upon retirement.

To achieve this objective the asset allocation is managed by some of the biggest and most respected money managers in the world (AllianceBernstein and HSBC Asset Management), which have over 50 years of experience in investment management.

The default asset strategy is the Collegia Sustainable Target Date Funds range. where the pension savings are: invested, proactively managed, and overseen on a daily basis by an experienced fund management team at AllianceBernstein. It is their responsibility to review and adjust the investment mix, so it is always appropriate for members’ age. This specifically considers the number of years until their anticipated retirement age.

We will take your feedback into consideration and use it to further improve the experience for you and for all the Collegia members.

If you have any other questions or you wish to give us feedback, you can reach out to us at hello@collegia.co.uk or at 01865-416076.

Kind regards, the Collegia team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más