Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Ver más
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Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Ver más
La empresa ha respondido
Had collegia login problems, I got connected to LAIS who was a great help and sorted my problem in no time at all
Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Ver más
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I enrolled my employees with Collegia when using their free payroll software. Having valuable support from Collegia while being new to payroll in the UK was a blessing. I mainly dealt with Riccardo wh... Ver más
La empresa ha respondido
Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.
Buxton Court 3 West Way, OX2 0JB, Oxford, Reino Unido
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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The customer service at Collegia is phenomenal! Absolutely brilliant! Any queries are dealt with so quickly and professionally, it is such a pleasure dealing with them! A fantastic team.

Respuesta de Collegia Pension
I would recommend Collegia to anyone, the customer service is exceptional, I had a problem with uploading, nothing was too much trouble, all sorted with no fuss and very professionally.
Big thanks to Ric

Respuesta de Collegia Pension
I am very pleased and I am getting help from you quickly!! Thank you!!!

Respuesta de Collegia Pension
I'm really happy with their service. Had some issues with accessing my account due to wrong email address, but advisor was very helpful and pointed me to the right direction. The app is really easy to use as well!

Respuesta de Collegia Pension
The process to join Collegia is simple and hassle-free, the customer support team is polite and efficient. I have only just joined but I am very happy with the service so far.

Respuesta de Collegia Pension
The app is really simple to use and enabled me to access my funds and see how my pension is doing easily. I would definitely recommend Collegia!

Respuesta de Collegia Pension
I am really happy with the service so far, it is easily accessible from my iPhone. I am very happy with the app, it helps me keep an eye on my investment and is well designed and easy to use. Plus, I love how sustainability is at the core of the Collegia pension!

Respuesta de Collegia Pension
This is an awesome app for managing your pension contributions and pension planning more broadly! As someone who's relatively new to pension planning, I found the app extremely intuitive and helpful for demystifying the complexity of it all and helping add transparency to my investment decisions. I especially love the focus on sustainability, a matter that is really important to me!

Respuesta de Collegia Pension
The product looks really good: 100% insured, ESG by default, lifestyling, costing a lot less than wannabees like Penfold Pensions and Raindrop. But, unfortunately, the ethics don't extend to the terms and conditions: it appears the founders don't understand that valid UK laws have to be both reasonable and symmetrical for the client. The current terms and conditions are littered with £500 costs for this and £250 + VAT costs for that, 'which you agree to pay within 7 days'. Compare that with just about any other set of terms, e.g. AJ Bell, Aviva, Aegon, Standard Life, Scottish Widows, L&G - none of them have such a draconian and amateurish approach to the terms and conditions. The terms refer to Scheme Rules on the 'Legal' page, but they are nowhere to be found. There is also a broken link when you look at the investments and no KIID for the investment funds. Such a shame! The app, forcing you to look at what your retirement is worth all the time in materialistic detail, is also potentially annoying. The product could also be improved by following Standard Life and Scottish Widows in offering higher risk lifestyling options (not just a fixed higher risk option); de-risking starts at 20 years and 20% equities at the end of the lifestyle is arguably too low. Also, it would be nice if active management were either blended in or offered as an option (both for stock selection and for the asset allocation - maybe 20% equities in retirement suits the business cycle, maybe it doesn't, but why fix it arbitrarily to 20%?).

Respuesta de Collegia Pension
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