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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid this company at all costs Bed quality and workmanship was BRUTAL - disgusting smell, noisy, very poor timber used, rough timber cuts showing through fabric, staples cutting through fabric fro... Ver más

Valorada con 4 estrellas sobre 5

The bed is lovely, easy to put together The only thing is the lack of communication from them about delivery. Saying it can be delivered between 2 to 10 days then the delivery driver will call 24hou... Ver más

Valorada con 5 estrellas sobre 5

Thank you Cuddly Beds for your great customer service and patience. As I ordered the Penelope Panel Wingback in beige and unfortunately we did not like the colour but loved the bed. So the guys at... Ver más

Valorada con 5 estrellas sobre 5

Our experience with Cuddly Beds was great however our delivery experience was not. The courier left our bed with a neighbour a few doors down without any signature meaning we had to carry the be... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Escrito por la empresa

Family run business selling bespoke beds at cheap prices. We manufacture all our products ourselves.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

268 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(268)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and delivery…

Excellent service and delivery…. Emails were answered promptly and all queries were dealt with. Delivery was quite short notice but manageable, so no worries. The driver was very helpful too. All in all, a great company and an excellent bed. Recommended.

10 de enero de 2024
Valorada con 5 estrellas sobre 5

Great experience with Cuddly Beds

Great experience with Cuddly Beds! Had my eye on a bed for ages and ordered some samples to make sure I was getting the right colour I wanted. Ordered my bed on Boxing Day and was let know when my bed was coming and the courier rang when he was half an hour away! Brilliant service from Cuddly Beds! Would definitely recommend to anyone thinking of buying a new bed.

6 de enero de 2024
Valorada con 5 estrellas sobre 5

Highly recommend cuddlybeds.co.uk

I ordered the free fabric samples first of all. Then ordered my bed with delivery to room of choice and assembled.
Website is easy to use and all your options to select. Then fast delivery, kept well up to date with the day/time, friendly and professional delivery men and built my bed and made sure it was exactly where I wanted it. Great service!

11 de enero de 2024
Valorada con 5 estrellas sobre 5

Beautiful bed

Beautiful bed, well made with excellent storage. Delivered well packed. Great value for the cost. Highly recommended.

17 de octubre de 2023
Valorada con 5 estrellas sobre 5

Great bed great company

Found this company online that dod the bed that we were looking for. Fantastic bed, great communication, fast delivery, and friendly delivery drivers 👍🏻

3 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Fantastic bed

Fantastic bed looks stunning the gentleman that delivered it we're really lovely and friendly and very quick. Great price aswell. Would definitely recommend

8 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Winged Chesterfield bed

Order the winged Chesterfield bed and was a bit nervous ordering such a big purchase online. Well i can honestly say i am not disappointed. The quality is just amazing and the delivery was very quick with lovely delivery drivers who talked me through how to put together whilst on my doorstep. They were very correct it was so easy to assemble and just looks great

7 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service & great bed

Our experience with Cuddly Beds was great however our delivery experience was not. The courier left our bed with a neighbour a few doors down without any signature meaning we had to carry the bed back to our house.

We let Cuddly Beds know at 6pm on a Saturday night through their chat, they then phoned and were very disappointed with the courier who left the beds. They gave a partial refund due to the delivery.

Cuddly Beds have been great, hence the 5 stars. hopefully they manage to sort out the issue with the courier going forward.

The bed does seem very good quality and exactly what we expected.

3 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Love the bed I recently purchased from…

Love the bed I recently purchased from here. Excellent quality of bed and mattress is also very good and comfortable. Excellent customer service, responded quickly to my enquiry after purchase. The only slight issue I had was with the delivery, I was given a time of between 5 and 8 but it came at lunch time when I was at work which meant I had to leave work to take delivery but other than that everything was spot on. Happy customer and would recommend highly.

28 de noviembre de 2023
Valorada con 2 estrellas sobre 5

Poorly made bed

The bed was delivered with only one set of fittings. I emailed them the same day that it was delivered to which I got a very quick response to, confirming that the missing set of fittings would be sent out to be with me in 2-3 days. Setting the bed up ending up being a bit of a nightmare. Some of the feet wouldn't fit in the holes correctly, I found staples had been put in the way of some of the feet holes which I had to remove to enable me to get the feet in place. Trying to push in the clips to join the bases together was difficult, there were far too many staples put in the base lining. I had to remove some of them to get the clips pushed all the way in, even then I eventually had to cut a hole in the lining for the clips to sit correctly. On one of the bases there were small round stickers showing where the headboard was to be fitted...... When we finally found the correct position of the holes they were at least an inch away from where the stickers had stated they were. The screws for attaching the headboard looked used rather than new!. A positive thing that I can say is that the headboard is the only part that didn't have any problems. More quality control checking is needed before sending out.

18 de noviembre de 2023
Logotipo de Cuddly Beds

Respuesta de Cuddly Beds

Hi Tina,

Someone from our team has emailed you to rectify the issue. Please get in touch with us by replying to the email so we can resolve your problem with the base.

Thanks

Valorada con 5 estrellas sobre 5

Really quick response to questions…

Really quick response to questions online and sample swatches received the next day. The fact you can pause delivery until you’re ready is also a great advantage. Haven’t had the bed yet but if it’s half as good as the customer service then we will be very happy

21 de noviembre de 2023
Valorada con 4 estrellas sobre 5

Bed gorgeous really pleased

Bed gorgeous. Paid extra for bed fitters to put the bed together but only 1 guy turned up apparently the other fitter was ill. My partner helped him as the job was too much for 1 person.. the poor guy felt sorry for him.

18 de noviembre de 2023

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