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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Avoid this company at all costs Bed quality and workmanship was BRUTAL - disgusting smell, noisy, very poor timber used, rough timber cuts showing through fabric, staples cutting through fabric fro... Ver más

Valorada con 4 estrellas sobre 5

The bed is lovely, easy to put together The only thing is the lack of communication from them about delivery. Saying it can be delivered between 2 to 10 days then the delivery driver will call 24hou... Ver más

Valorada con 5 estrellas sobre 5

Thank you Cuddly Beds for your great customer service and patience. As I ordered the Penelope Panel Wingback in beige and unfortunately we did not like the colour but loved the bed. So the guys at... Ver más

Valorada con 5 estrellas sobre 5

Our experience with Cuddly Beds was great however our delivery experience was not. The courier left our bed with a neighbour a few doors down without any signature meaning we had to carry the be... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio

Escrito por la empresa

Family run business selling bespoke beds at cheap prices. We manufacture all our products ourselves.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

268 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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2,8

Todas las opiniones

(268)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Double bed

Even though delivery didn't arrive till 8pm, and drawers was broken which I had to arrange someone to fix them. How ever the company sent me email offering some refund due to the issue.

10 de marzo de 2024
Valorada con 5 estrellas sobre 5

Very helpful

We ask for swatches before deciding on the style and colour for a new headboard. These arrived promptly, as did the headboard once we made up our mind which one we wanted.

15 de febrero de 2024
Valorada con 5 estrellas sobre 5

Bed is very nice and comfortable

Easy to order, delivery was good, delivery man was very nice, pleasant and helpful. The bed is great, very comfy and looks amazing!!! We are very pleased and would definitely order again and recommend. Thanks 😊

16 de febrero de 2024
Valorada con 3 estrellas sobre 5

Great bed, poor communication.

The bed is amazing and the delivery driver was extremely helpful. But the reason for the 3 stars is the communication as I needed to chase for updates. I was eventually told a day it would be delivered, then that got delayed to the following week.

13 de febrero de 2024
Valorada con 4 estrellas sobre 5

Very happy with the bed

Very happy with the bed, good price too. Only minor gripe was the delivery which I only had 30 mins notice of. It was not a problem as I had someone to take delivery even though I was not there, but a few days notice would have been brill.

12 de febrero de 2024
Valorada con 5 estrellas sobre 5

Paid extra for choice of room but…

Paid extra for choice of room but delivery driver was by himself and said I would need to help him move everything. It was put inside my front door where I then had to get someone else to help me move it to the room needed. Poor service. The headboard isnt that sturdy either. Maybe a 12 or 18 ply and fabric is folded over it not stitched nicely.

Customer services were quick to email me to rectify problems I experienced.

4 de febrero de 2024
Valorada con 5 estrellas sobre 5

Excellent price, service, product!

Excellent price, service, product
Bought the bed and received 8 days later
Company kept me informed of the delivery date
Arrived when stated
The bed is very sturdy
Excellent comfortable and functional
Definitely recommend and worth the price

8 de febrero de 2024
Valorada con 5 estrellas sobre 5

Fantastic bed - would highly recommend

Bed is fantastic, customer service was second to none. So helpful and even help my order back for a few weeks until I was ready for it. Brilliant that the company send out free samples of the colours of the different fabrics. That helped make the choice much easier.

5 de febrero de 2024
Valorada con 5 estrellas sobre 5

Excellent company

Prior to delivery, the communication we received from both supplier and courier was excellent. Upon delivery, we had a slight problem that was sorted out by Jay from the company in a prompt and effective manner. For the price, the bed is excellent value and we are pleased with the bed and the company. We would thoroughly recommend this company to anyone considering buying a bed.

28 de enero de 2024
Valorada con 5 estrellas sobre 5

Samples came really quick and they…

Samples came really quick and they answer any queries promptly.
A* customer services
Delivery driver rang before delivery and was the loveliest gentleman- a credit to cuddly company.
Bed is well made and definitely recommend having it reinforced as it has a padded base
Absolutely love my bed, thank you

22 de enero de 2024

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