Updated review… the Cupple is simply AMAZING!! Hot or cold it’s totally BRILLIANT!! 5* Carrier… I’m clumsy and keep undoing the strap - BUT it is GREAT! Customer service… NO WORDS!! They have been... Ver más
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Consulta las opiniones de los clientes
I’d give this idea a million points! It’s clever, useful, and a huge space-saver since you always have it with you. The materials feel premium, and the powder-coated finish looks great. However, the... Ver más
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Unfortunately when my Cupple delivery first arrived Royal Mail failed to let me know and the parcel was returned. Elisa at Cupple turned into a life saver. She took on board my request for a differen... Ver más
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I love my Cupple, my only complaint is that I'd like for the coffee cup to be bigger but I bought it to save on space so I appreciate you can't have it all! Colour is lovely, keeps my hot drinks... Ver más
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Información sobre la empresa
Escrito por la empresa
A reusable cup and reusable water bottle combined in one, reducing the number of items to carry for a sustainable, on the go lifestyle. Save space. Reduce waste.
Información de contacto
7 Bell Yard, WC2A 2JR, London, Reino Unido
- hello@cuppleup.com
- cuppleup.com
4,4
Excelente
103 opiniones
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This review is not about the cup…
This review is not about the cup itself, but about the company! I love the Cupple but really wanted a flip top lid for the bottle and a sealable lid for the cup . . . The next thing I knew the company have updated their design to incorporate both of these items. I was delighted to find that they could be purchased separately at a very reasonable price. I lost my cup whilst abroad. Not the whole thing, just the cup . . . Yet again, these can be purchased separately through the website. I provided feedback with a couple of points that I thought might need slight improvement (the original outer sleeve doesn’t fit quite right with the new cup lid). Elisa replied to me straight away explaining that the new colour coded outer sleeve is slightly longer to allow fire this. She was very gracious and polite with me despite it being my error, and offered to put things right for me at no cost.
I cannot speak highly enough of the product and of the company’s customer service. An excellent product back by a brilliant company!
2 de febrero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Julian.
Thanks so much for sharing these thoughts. This review has made our day!
We’re thrilled to hear that the new lids were just what you were looking for. Making sure Cupple evolves with feedback like yours is a big part of what we care about, and it’s great to know you found the updated parts useful and accessible. We’re also really glad Elisa was able to get everything sorted quickly and clearly, she’s the best!
Thanks again for the kind words about both the product and the team. It means a lot.
Warm regards,
Team Cupple
Great to be able to purchase spare…
Great to be able to purchase spare parts and even an upgrade to an existing bottle. The O-ring had gone on the coffee cup after 3 years, I was able to purchase a new lid which also now has a seal to stop leaks. Very happy.
26 de enero de 2026
Respuesta de Cupple | Cup + Bottle
Thanks for sharing this, Rebecca. We're really pleased to hear you're happy with the new lid and that it helped bring your Cupple back to life after three years of use.
Offering spare parts and upgrades has always been part of our mission to reduce waste and keep products going for longer, so it’s great to hear it's working as intended.
Warm regards,
Team Cupple
Amazing product
Amazing product and service being able to buy parts for the bottle and cup is such a refreshing way forward
26 de enero de 2026
Respuesta de Cupple | Cup + Bottle
Thank you so much, Lisa.
We’re delighted to hear you’re enjoying your Cupple! Being able to offer separate parts was really important to us, both to make upgrades easier and to extend the life of every Cupple.
It’s great to know that approach is appreciated. Thank you for the kind words and continued support!
Warm regards,
Team Cupple
Worth every penny.
I got this because I sing in a choir and always needed to take a cup for the coffee break and a water bottle. It’s now a permanent fixture in my bag. The surprise for me was how long the cup kept the drink hot! I am not kidding. I made a coffee first thing and an hour late it was still hot enough to drink and be pleasant. It’s like a wee flask. It’s expensive. Yes. But my cupboard is full of plastic water bottles as I tried the next big thing. This has been the only one I’ve used for over a year now. .
31 de enero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thank you, Annette. This is such a lovely review to read. We’re so glad Cupple has earned a permanent spot in your bag and is making those choir breaks a little easier (and hotter!). It’s especially rewarding to hear it’s the only one that’s lasted in a cupboard full of contenders, that really means a lot.
Thanks for sticking with us and for sharing your experience.
Warm regards,
Team Cupple
Brilliant
The Cupple is not suitable for everyone's needs, but it's perfect for me as I drink coffee at my desk in clinic & I can see 3 patients over 90 mins & the coffee is still very hot! I love the new spout lid too, much more convenient! Overall it's my most favourite cup/bottle combo! Well done!
27 de enero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks Lucy! We’re so happy to hear Cupple fits perfectly into your daily routine. It’s great to know it’s keeping your coffee hot between patients, just as it should.
We’re also really glad you’re enjoying the new spout lid. Feedback like yours means a lot and helps us keep improving. Thanks again for your support.
Warm regards,
Team Cupple
Great little bottle and cup in one
Bought as a gift for daughter at uni. The bottle is a good size not too big and clumpy and cup is great for that take away coffee hit. She loves it.
Packaged and shipping time were great
26 de agosto de 2025
Respuesta de Cupple | Cup + Bottle
Thank you so much. We’re really pleased to hear your daughter is loving her Cupple at uni! It’s great to know the size is working well and that she’s enjoying the convenience of having a cup ready for those takeaway coffee moments. Really glad to hear packaging and delivery lived up to expectations too.
Appreciate you taking the time to leave a review!
Warm regards
Team Cupple
Really disappointed in this :(
Really disappointed in this :(
I was so excited about the design of the product and I do think it is a really clever idea but unfortunately the quality is really poor. For £42 I expected something much better. The outer sleeve isn't secure and regularly falls off, and the straw is stiff and difficult.
What a shame
15 de enero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Laurie,
I am so sorry to hear there is an issue with your outer sleeve. Our customer services team are reaching out to you via email to resolve this. The email will come from hello@cuppleup.com, so make sure to check your junk if you don't receive anything into your inbox within 24 hours of this message.
We will make this right, please don't lose faith in Cupple!
Warm regards,
Team Cupple
Love it
Easy and fast service. Friendly and very helpful team, especially when I’ve experienced a problem. Massive thank you Elisa.
Lots of lovely colours to choose from as well, which actually proved to be a headache for someone like me who can’t decide but thanks to the option of buying the cupple in parts, you can have up to 3 different colours in one cupple, what a great idea and option……just love it…….gd luck in your future. Kaja
15 de enero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thank you so much, Kája! We're delighted to hear how much you're enjoying your Cupple and that the team (especially Elisa!) could help when you needed support. We’re also glad you made the most of the mix and match option, it’s such a fun way to personalise your Cupple and we love that you’ve embraced it.
Wishing you many more colourful, coffee-fuelled days ahead.
Warm regards
Team Cupple
Useful carrier for cupple and little extras
Useful carrier for cupple with a little additional pocket for tissues mints etc. a great dual bottle design and a handy carrier for it!
7 de enero de 2026
Respuesta de Cupple | Cup + Bottle
Thanks for the lovely feedback, Kate!
We're so glad you're finding the carrier handy. Especially the extra pocket for those little essentials. It’s great to hear you’re enjoying the Cupple’s dual design and that the carrier makes it even more convenient to take on the go. Appreciate you taking the time to share your experience!
Warm regards,
Team Cupple
Absolutely love this product
Absolutely love this product - it really is fantastic. I am setting myself a target to buy one for all my friends. Easy to order and very swift to deliver; regular updates.
Keep doing what you're doing Cupple!! Love it. X
6 de enero de 2026
Respuesta de Cupple | Cup + Bottle
Thank you so much for the kind words!
We’re thrilled to hear how much you’re enjoying your Cupple. Setting a goal to gift one to all your friends is the highest compliment, what a brilliant way to spread the joy (and sustainability).
We're glad the ordering process was smooth and delivery updates kept things easy. We’ll definitely keep doing what we’re doing, thanks to support like yours! 💚
Warm regards,
Team Cupple
Such a great design and good customer…
Such a great design and good customer service
6 de enero de 2026
Respuesta de Cupple | Cup + Bottle
Hi Lorna,
Thanks for the lovely review. I'm glad our customer services team were able to help.
Warm regards,
Team Cupple
I love my couple it goes everywhere…
I love my couple it goes everywhere with me now made even better with the upgraded straw lid! I have now bought my partner one as well the couple mark 2 so hopefully she will love it just as much 😊
2 de enero de 2026
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Jo,
Thrilled to hear that you've upgraded to the flip straw lid and that it's improved your experience!!
And so glad that your partner has joined the Cupple Club :)
Warm regards and Happy New Year!
Team Cupple
What an excellent idea
What an excellent idea, when space is a premium and you are on the road to have a coffee and then put the cupple back together. Really happy with this product and several people have seen and really liked it, easy to use and clean.
1 de noviembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks so much, Matt. Really pleased to hear how useful your Cupple has been while travelling, that’s exactly what it was designed for. Space-saving, convenient, and no need to compromise on your daily coffee or hydration. Delighted to hear it’s turning heads too.
Warm regards,
Team Cupple
Love my cupple
Love my cupple. Now I only need to pick up my water bottle and put it in my bag knowing I have a coffee cup if I need it. Love the new sipper lid. It totally improves my drinking experience while out and about!
18 de diciembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Nicole,
We love this review. It summarises things perfectly!
Thanks so much for your kind words, we're glad you're loving Cupple.
Warm regards,
Team Cupple
Outstanding product & service
Excellent product and outstanding customer service.
I purchased one of the new couple coffee lids with the seal to make my cupple perfect... and it's so good.
Great value, speedy delivery, awesome customer service - a big thank you from me, or looks amazing and is so useful and saves new time and space ...
5 de diciembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Bryce,
Thanks so much for your glowing review!
So glad that you’re loving the new cup lid, and that the product got to you so quickly.
Warm regards,
Team Cupple
Respuesta de Cupple | Cup + Bottle
Hi Carol,
So glad you got the service you expected. Enjoy your new bottle and cup lids!
Warm regards,
Team Cupple
My partner loves her cupple
My partner loves her cupple. Uses for work the gym . Choir practice and days out. So usfull. Hoping she buys me one for Xmas. Dropped loads of hints
8 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Paul,
So glad your partner loves Cupple. Hoping she is noticing the hints, plenty of time between now and Xmas to drop a few more :)
Warm regards,
Team Cupple
A couple of cupples
We purchased a couple of cupples as a last minute item for a recent 3 week trip where we knew we were going to be drinking a lot of water / coffee. Unfortunately, one of the Cupples that were sent was the wrong colour, this was due to a mislabeled box. After a very quick email conversation the problem was solved and we received the right Cupple the day before we left. Absolutely fantastic customer service!!
The cupples we're great & did exactly what we expected them to, saved space, kept water cool, drinks hot. My only minor criticism being the lack of a cover on the cup cover which has been highlighted by others. It meant that you had to be careful carrying the full cup. I believe that this is being looked at and I would ask that when a solution is found that the new caps be made available as a retrofit.
Overall, a great product that does exactly what it says and fantastic customer service.
10 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks so much for the kind review, Richard. We're really glad we could quickly sort out the colour mix-up and get your Cupple to you just in time for your trip, perfect timing.
It’s great to hear the product delivered on all fronts during your travels. Last week we launched our brand-new coffee cup lid with a secure seal. It’s now available as an accessory, so you can upgrade your current Cupple without needing to buy a full new set. You'll also need a new outer sleeve in order to make sure it fits inside.
Thanks again for the support and helpful feedback, it means a lot to our team.
Warm regards,
Team Cupple
The most amazing drinking tool ever!
I got bought a couple in June and I absolutely love it! The one drawer all I had was the cups lid didn’t have a closure mechanism.
When I bought my wife one, it came with a new bottle top with straw and lid with seal - I was over the moon to them find out that I could purchase them separately - can’t wait for these to arrive to make my awesome cupple even more awesome!
4 de noviembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Donna.
It’s so good to hear how much you’re enjoying your Cupple, and that your wife’s sealed-lid version was a hit too.
You’ve timed it perfectly: we’ve just launched our new lid as a standalone accessory so anyone with an original Cupple can upgrade. Sounds like you've already snapped one up, we hope it makes your setup even more brilliant.
Thanks again for spreading the word and for being such a thoughtful early adopter.
Warm regards,
Team Cupple
Respuesta de Cupple | Cup + Bottle
Hi Dawn,
So glad you’re a fan of the new and improved cup lid. The silicone stopper ensures there’s no more spills!
Warm regards
Team Cupple
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