Updated review… the Cupple is simply AMAZING!! Hot or cold it’s totally BRILLIANT!! 5* Carrier… I’m clumsy and keep undoing the strap - BUT it is GREAT! Customer service… NO WORDS!! They have been... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I’d give this idea a million points! It’s clever, useful, and a huge space-saver since you always have it with you. The materials feel premium, and the powder-coated finish looks great. However, the... Ver más
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Unfortunately when my Cupple delivery first arrived Royal Mail failed to let me know and the parcel was returned. Elisa at Cupple turned into a life saver. She took on board my request for a differen... Ver más
La empresa ha respondido
I love my Cupple, my only complaint is that I'd like for the coffee cup to be bigger but I bought it to save on space so I appreciate you can't have it all! Colour is lovely, keeps my hot drinks... Ver más
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Información sobre la empresa
Escrito por la empresa
A reusable cup and reusable water bottle combined in one, reducing the number of items to carry for a sustainable, on the go lifestyle. Save space. Reduce waste.
Información de contacto
7 Bell Yard, WC2A 2JR, London, Reino Unido
- hello@cuppleup.com
- cuppleup.com
4,4
Excelente
103 opiniones
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La gente también ha visto
Respuesta de Cupple | Cup + Bottle
Hi Lynda,
So glad you love the product and shopping experience with Cupple! Enjoy :)
Warm regards
Team Cupple
Arrived quickly and very impressed with…
Arrived quickly and very impressed with the Cupple and only having to carry the 1 item. Also the cup kept my coffee hot for over 2 hours.
28 de octubre de 2025
Respuesta de Cupple | Cup + Bottle
Hi!
So glad your Cupple arrived swiftly and that you’re pleased with the portability and coffee cup performance.
Warm regards
Team Cupple
This is brilliant
This is brilliant, no more carrying around multiple cups and bottles.
Amazing quality and fast delivery. I love mine
#Travel smarter
15 de agosto de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Lisa,
#TravelSmarter... we might have to steal this hashtag ;)
So glad you love you Cupple and there's less clutter in your bag.
Warm regards,
Team Cupple
Great company selling a very cool…
Great company selling a very cool product.
Fab packaging and superb branding with our logo on the bottle.
Huge thanks.
20 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Rosie,
Thanks for your kind words. So glad your cobranded order all went well and that you love the product.
Warm regards,
Team Cupple
Excellent customer service…
Unfortunately when my Cupple delivery first arrived Royal Mail failed to let me know and the parcel was returned. Elisa at Cupple turned into a life saver. She took on board my request for a different delivery method and dispatched my purchase again. Second time was the charm. I’m thrilled with the quality of the Cupples and am so excited to give them to my daughter and her boyfriend for Christmas.
9 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thank you so much, Frances! We’re thrilled to hear that everything worked out in the end and that you’re happy with both the service and your Cupples. Elisa is a star — we’ll be sure to pass along your lovely words. We hope your daughter and her boyfriend love their gifts and enjoy using them as much as you enjoyed gifting them.
Warm regards,
Team Cupple
A fantastically clever design and so…
A fantastically clever design and so beautiful. It came in a smart packaging and I’ve had so many compliments on it, I can’t stop showing people!
15 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
That’s wonderful to hear — thank you! We're delighted that the design has sparked such a positive reaction and that you're spreading the word. Cupple was created to be both functional and beautiful, so it’s fantastic to know it’s getting the appreciation it deserves.
All the best,
Team Cupple
Unique product that’s made with care
Unique product that’s made with care. There’s not many company’s who only want you to buy from them once & not come back - and this is one (because it’s so blooming good) . I can tell it’s fab quality and designed to last.
Very functional - 10/10
12 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thank you so much, Chelsie — what a fantastic review. We really appreciate you recognising the care that’s gone into designing Cupple to last. Our goal has always been to offer a quality product that replaces single-use options for the long run, so your words mean a lot. We're so glad it’s working so well for you!
With gratitude,
Team Cupple
Efficient Order & Delivery
Order was easy and delivery was efficient and received on the day they said.
Very happy with the service.
25 de septiembre de 2025
Respuesta de Cupple | Cup + Bottle
Thanks Emma! We're so glad to hear your order arrived exactly as expected and that the process was smooth for you. We work hard to make sure everything from checkout to delivery is as seamless as possible, so it's lovely to know it made a good impression.
Appreciate you taking the time to leave a review!
Warm regards,
Team Cupple
I brought my bottle a few weeks ago
I brought my bottle a few weeks ago, it sure looks good sleek and easy to carry. However i was and remain sorely disappointed that the cup does not have a clip lip. I’m a hot chocolate
( extremely hot temperature) drinker and I was so looking forward to be out and about with my steaming hot chocolate on the move without fear of spilling on myself etc
Such a shame it is not getting the usage I thought it would. Please keep me updated if you decided to change the cup lid design.
9 de septiembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks so much for the feedback and for sharing your experience. You're absolutely right that the current coffee cup design doesn’t include a fully sealed lid, which some customers find limiting—especially when on the move with very hot drinks.
We’re currently developing a new coffee cup solution to address this, with an updated lid that will better meet those needs. If you'd like to be the first to know when it's ready, keep an eye on our social channels or sign up to our emails for updates. Coming very soon!
Thanks again for your support and thoughtful comments—it really helps us continue improving.
Warm regards,
Team Cupple
Brilliant idea, but smells...
I got a Cupple as a Christmas present last year. I love the idea, its perfect for a day in the office or running errands. However - the bottle starts smelling really bad within 24 hours from deep cleaning. I have 2 other reusable metal bottles and don't have this problem with those. I clean the bottle with a bottle brush and fairly liquid, then once a week give it a deep clean with baking soda and boiling water (including the screw top). Cupple still starts smelling a day after. I even tested it where I haven't drank directly from the bottle and only poured from the bottle into a cup and the bottle still smells! I really dont understand why...
13 de octubre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi there, thanks for taking the time to share this, and I'm really sorry to hear you're having issues with odour in the bottle. We really appreciate how thorough you've been in your cleaning routine—especially since you’ve even tested it without drinking directly from the bottle.
This isn't something we hear often, especially with the type of stainless steel we use, but occasional odour build-up can happen due to certain types of water (especially hard water), lingering residue, or even invisible bacterial growth if the bottle doesn’t fully dry out between uses.
One tip we’ve found that can help is leaving the bottle to air dry fully overnight with the lid off, or wiping it completely dry after deep cleaning. Some customers also find success using a vinegar rinse (diluted 1:1 with water), letting it sit for 5–10 minutes before rinsing thoroughly.
We’d love to make this right for you and better understand what's going on—if you haven’t already, please get in touch with our support team at hello@cuppleup.com
so we can look into a replacement or explore this further.
Warm regards
Team Cupple
Cupple arrived when expected
Cupple arrived when expected. Well packaged. Started using it straight away. Love having a water bottle and coffee cup together. Takes up less space in my already full work bag. Works well. Am impressed. Thanks.
1 de octubre de 2025
Respuesta de Cupple | Cup + Bottle
Thank you! We're so glad your Cupple arrived on time and that you're already putting it to good use. The whole idea behind Cupple is to simplify your daily routine, especially for people juggling a busy schedule, so we're really pleased to hear it's fitting neatly into your work bag and lifestyle.
Appreciate you taking the time to leave a review. Enjoy your Cupple!
Warm regards,
Team Cupple
I simply love love love these things
I simply love love love these sorts of things. Such a simple idea (really) but how effective it is. I always taken one of these things but forget the other. Now that is not a problem
1 de octubre de 2025
Respuesta de Cupple | Cup + Bottle
Thank you so much! We love love love hearing this kind of feedback, it’s exactly why we created Cupple. Keeping everything in one place makes life that bit easier, and it’s brilliant to know it’s doing just that for you. Thanks again for supporting a more sustainable way to stay hydrated and caffeinated!
Warm regards,
Team Cupple
I made a bulk order for corporate gifts…
I made a bulk order for corporate gifts at an event. Customer service was excellent, delivery on time and I am really pleased with the look and feel of them. Just one observation that the coffee cup doesn't seal so spills if not drinking immediately. Not great for getting a coffee on the go but otherwise I love the functionality of it and the fact it saves carrying multiple cups / bottles! Overall very pleased.
1 de septiembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Hi Rebecca!
Thanks so much for choosing Cupple for your corporate gifting, we're really glad to hear the experience and product made a strong impression.
You're right to note the open sipping hole. The cup is deliberately designed to replicate the feel of a takeaway coffee cup, and that’s what allows it to nest neatly inside the bottle without compromising the sleek form factor. That said, we understand this won’t suit every situation, especially if you’re looking to carry a full cup on the move.
Thanks again for your order, and for helping reduce waste, one cup at a time.
Warm regards,
Team Cupple
Cupple - sleek & clever design
Really impressed with everything, from prompt service and delivery, to the item itself.
It’s a sleek and clever design, really impressive. The only thing I would say is that the drinks bottle capacity is smaller than the design looks once it comes apart to remove the cup!
25 de septiembre de 2025
Respuesta de Cupple | Cup + Bottle
Thanks for the great feedback, Seimon. We’re really glad to hear you're enjoying your Cupple and found the service smooth too.
The water bottle is designed to hold 500ml, even with the integrated coffee cup stored inside, but we know it can sometimes feel smaller when you first take it apart. It's one of the trade-offs of creating a compact, dual-purpose product that is convenient and versatile.
Really appreciate you taking the time to share your thoughts.
Warm regards,
Team Cupple
Flawed design of outer cup
Whilst I use my Cupple daily (bought end 2022) I have persistent issues with the outer metal part just not screwing on properly. It is not a good enough fit and easily unscrews leaving me not confident that it will stay on when being carried. I raised this issue with them a while back and they quickly sent me a replacement outer metal part which was very impressive and I was grateful. Unfortunately the issue remained even with the new part so I can only conclude it’s a flaw in the actual design of the product.
That being said I really love the coffee cup. It’s a perfect size for me and it keeps the drink hot for ages. The coffee cup is probably why I persist in using the Cupple. Such a great idea but slightly failing in execution. Excellent customer service though.
20 de septiembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks so much for your honest review. We're sorry to hear that even the replacement outer sleeve didn't fully resolve the issue — that's definitely not the experience we want for any of our customers. While most users don’t have issues with the sleeve loosening, we completely understand how it could affect your confidence when carrying the Cupple. We're happy to send another sleeve out to you if you would like to write in to our hello@cuppleup.com address to let them know you are still having issues.
It’s great to hear that you love the coffee cup itself and still use it regularly. That means a lot. Your feedback is being shared directly with our product team as we explore future design improvements.
And thank you for your kind words about our customer service, we’re always here to help however we can.
Warm regards,
Team Cupple
The Facebook adverts are engaging
The Facebook adverts are engaging. The speed my cup arrived and, it just does what it's supposed to do, offering a compact, water bottle and coffee cup that involves no to minimal waste
17 de septiembre de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thanks for the kind words, Mark!
We’re so pleased to hear that your Cupple is doing exactly what it should! We work hard to make sure it arrives quickly and functions as a genuinely useful, low-waste solution. Great to know the Facebook ads did their job too!
Warm regards,
Team Cupple
Love these bottles
Love these bottles. Would be five stars if the colour range were wider - the three most popular have always been out of stock when I have looked.
1 de septiembre de 2025
Respuesta de Cupple | Cup + Bottle
Hi Geraldine,
Thanks so much for sharing your thoughts. We have new colourways coming soon!
Warm regards,
Team Cupple
Mislaid the cup's lid
Mislaid the cup's lid, and desperately ordered a new one. Fast service, no problems or holdups. CUPPLE is a great firm to deal with and their water bottles and cups are fabulous.
26 de agosto de 2025
Respuesta de Cupple | Cup + Bottle
Hi Michael,
Thank you so much for your review and kind words.
Great to hear you're enjoying our products and that we could get a new lid sent out to you so quickly.
Warm regards,
Team Cupple
Superb product. Excellent customer service
I absolutely love the cupple bottle. The concept is simple yet brilliant, and works really well. I also bought the sling for my bottle which I was using all the time. Unfortunately a couple of days ago I noticed the strap had broken away from the side of the sling. I contacted customer services and Elisa sorted the problem out immediately. There’s a new sling winging its way to me as I write. What a service, thank you!
13 de agosto de 2025
Opinión espontánea
Respuesta de Cupple | Cup + Bottle
Thank you so much for your kind words — we’re so glad to hear you love your Cupple and that the sling quickly became a daily essential!
Sorry again that it gave way, but we’re really happy Elisa could get everything sorted without delay. We’ll always do our best to make sure you’re looked after, and it’s lovely to know the new sling is already on the way to a good home.
Thanks for taking the time to share your experience — it means a lot.
Warm regards
Team Cupple
Bought it for my partner who is…
Bought it for my partner who is currently in New Zealand visiting family, I’m sure she will love it when she gets home
4 de agosto de 2025
Respuesta de Cupple | Cup + Bottle
Hi Peter,
No doubt your partner will be over the moon when she’s gets presented with her Cupple!
Thanks for being a customer, let us know how she gets on with the product.
Warm regards,
Team Cupple
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