Delightfulflora Opiniones 

19.690
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible!! I requested next day delivery which was confirmed as 11th October. Flowers were then delivered 12th October (late for a friends birthday) Customer service was terrible as they said as I bo... Ver más

Valorada con 1 estrellas sobre 5

The flowers that were delivered were just unbelievable! Only a handful of anything! Nothing like the picture and I understand that each bouquet are made individually but these were so disappointing. I... Ver más

Valorada con 2 estrellas sobre 5

Fast prompt delivery, However flowers were no longer in any water. On unpacking it appeared the water has been consumed by the plants - as they smelt/stems start to rot even though they were delivere... Ver más

Valorada con 5 estrellas sobre 5

The flowers were absolutely as you advertised, freshly picked and beautifully arranged, also reasonably priced for bouquet, as you stated. Thank you Will definitely order again and again , Pauline... Ver más

Información sobre la empresa

  1. Mercado de flores

Escrito por la empresa

At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

20 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 29% de las opiniones negativas

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2,7

Todas las opiniones

(19.690)

1578 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company. I ordered flowers on a Friday, for delivery the following Wednesday. Plenty of time you would think. No flowers did not arrive Wednesday, or Thursday. They eventually arrived on Friday, and after hanging around in a Royal Mail depot, were in extremely poor condition. I contacted Delightfulflora, ( only contactable by email) they seem to have a not interested attitude. I explained that the flowers were not as I ordered, should have been Rose's and Freesias, they sent Roses and Carnations, no explanation. Just told to send a photograph, but the flowers were in such a statehalf of them were thrown away. All they said was that they can't guarantee delivery on the requested day. No point ordering from them then. They do not care. They have poor customer communications, and an anything will do attitude.

4 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful Flowers

Flowers arrived Then following day as promised. Beautiful blooms, my sister loved them
Found ordering simple
Only criticism is no where to leave a message unless I missed it
Thank you

10 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Definitely stay away from this place I…

Definitely stay away from this place I ordered flowers card and balloon for my daughters birthday paid extra for next day delivery the company even stated it was being delivered on the 11th didn’t turn up till 12th around 5 in the afternoon so has been binned as my daughter wasn’t there why would u send flowers a day after someone’s birthday unless company stay away sent emails they just ignore it then send a email trying to sell you more

11 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really bad

Really bad! I thought they use local business and delivery by such but they will send the flowers by daily mail. I ordered the next day delivery and they took three days to be delivered. Also you can’t reach them by phone. Don’t recommend using them. Avoid.

10 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Shocking service. Flowers were a day late. 4 were broken and the ballon was deflated. Definitely wouldn't order from again

11 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 star I would



If I could give 0 star I would, 1 star is too much for this company.

This is the worst company for flowers especially as they say they are called Delightfulflora.

Received flowers today
(11th Sep 2026) that were due for delivery on 9th Sept 2026. The bouquet should have had freesia's in it but I had some ropey pink/purple carnation's instead.
Leaves falling off as soon as removed from “luxury box’ and dry as a bone I have no hope that Pretty Scented Roses & Freesias bouquet will be dead soon. And if you don’t want the flowers you select for your recipient to be sent then this is again the best company. Freesias and Carnations are not the same flower.
How awful that I had to let the person know who brought them for me how awful they are and certainly not worth the money they paid.

Seen better flowers in the cemetery.

DO NOT RECOMMEND, SAVE YOUR MONEY AND GO ELSEWHERE.

And the flowers are in the bin today as they are dead, it took longer for the delivery to happen than I actually had them in my home!

AVOID AND SAVE YOUR MONEY 😡

11 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely blooms

Lovely blooms, delivered promptly and with some buds ready to open as well as fully open, lovely fragrance. Very nice delivery person.

8 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Over Promised Under Delivered

When you order flowers from an on-line florists you expect that they will look like the pictures displayed and delivered on the day arranged. Unfortunately, if you choose this company you'll be sadly let down. Having missed the date for delivery I brought this to the notice of the company, as it could easily have been the fault of the Royal Mail. Whilst the flowers didn't look like that advertised I put this down to the time in transit. At this point the failings in Customer Service also raised their head. Instead of at least receiving an acknowledgement that the bouquet was late in arriving they just insisted on having a photo of the flowers and stating that these were the ones ordered. The correspondence was similar to a chat box. No empathy, ignoring the issue and sticking to a script. If you want to send flowers to a friend or loved ones please chose a better firm to avoid disappointment.

8 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Order arrived late

I ordered flowers for next day delivery and was charged a premium for this and they did not arrive until the day after. I emailed you to say how disappointed I was as they arrived late and have received no response from you

7 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality

Ordered a large bouquet for my daughter who has been very ill in order to cheer her up. The flowers which arrived were a small bunch bearing no resemblance to the bouquet I had ordered. They were really disappointing.

I contacted the company with photos and asked for their comments. The reply I received stated that the flowers were comparable with the image of those id ordered and they would not be offering any refund.

I hadn't asked for a refund and I contacted them again and they haven't bothered to respond.

I've ordered before and had a good experience on several occasions but, based on these latest blooms and the poor company response I will not be ordering again.

They have lost business due to poor service and quality.

4 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well to start with not good due to your…

Well to start with not good due to your computer going do dally, but any way after a few emails back and forth without going into detail You sorted it all out and my daughter recieved her flowers and l have to say they are stunning so alls forgiven.Would l use your company again ? A big fat YES so thankyou so very much , l have to say excellent delivery So once again a big fat thankyou Delightfulflora .I highly reccomend to any one wanting a good quality beautiful bouquet .xx👍❤️

9 de septiembre de 2026
Opinión espontánea

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