Terrible!! I requested next day delivery which was confirmed as 11th October. Flowers were then delivered 12th October (late for a friends birthday) Customer service was terrible as they said as I bo... Ver más
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Consulta las opiniones de los clientes
The flowers that were delivered were just unbelievable! Only a handful of anything! Nothing like the picture and I understand that each bouquet are made individually but these were so disappointing. I... Ver más
Fast prompt delivery, However flowers were no longer in any water. On unpacking it appeared the water has been consumed by the plants - as they smelt/stems start to rot even though they were delivere... Ver más
The flowers were absolutely as you advertised, freshly picked and beautifully arranged, also reasonably priced for bouquet, as you stated. Thank you Will definitely order again and again , Pauline... Ver más
Información sobre la empresa
Escrito por la empresa
At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us
Información de contacto
488 Stone Close, UB7 8JU, West Drayton, Yiewsley, Reino Unido
- customerservices@delightfulflora.co.uk
- delightfulflora.co.uk
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Ha contestado el 29% de las opiniones negativas
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Actually the gift items are so good and…
Actually the gift items are so good and affordable. Also the organization make sure to keep us updated about the order. That was really helpful and stressless. Delivered on time.
Must need to mention about the flowers. They are gorgeous and so fresh. Highly recommend
Thank you for the best service
Bouquet delivered 2 days late
Bouquet delivered 2 days late
Advertise 24 hour tracked by Royal Mail but NOT guaranteed ,
flowers were in a RM warehouse for 2 days and arrived in unacceptable condition, all white flowers had to be thrown away , rose petals going black and curled up but apparently acceptable to delightful flora so no compensation given , did get an apology but dealing with AI
My advice if you want guaranteed delivery for a special occasion do NOT use delightful flora as Royal Mail are not reliable anymore .
Inferior flowers delivered
Inferior flowers delivered, nothing like the advert. Will not order from this company again. Sent email to be told it depends on which flowers are available!!
Did not send correct bouquet of flowers…
Did not send correct bouquet of flowers the ones they sent cheap and tacky no mention of flowers would vary the whole bunch varied awful will never use again they falsely advertise no apology at all
Wel where do i start
Wel where do i start. Ordered from here 6th b4 or jus after not much tho on 6th 2 delivered on 7th. Its not 9th an stil not there. Ive have the proof 2 show they said the 7th changed 2 8th now 2 the 9th. But yet not there shameful an now refusin 2 give me a refund. Won't let me add the pics 2 show its a genuine complaint
Used once, won't use again
Was given option to have delivered on a Sunday which was not actually true as they don't advise it's coming by royal mail. If I'd known I would have went to another company.
Flowers were alright, but bit wilted and the attached card had a sticker with the message along with order details which took away from the message
Feels a bit unprofessional
Also ordered a balloon, but it was just a balloon on a stick, not a helium one like a lot of florists send
Used once, but won't use again
Disappointment
Ordered via website three days before my daughters birthday paid premium delivery for next day this was done well before 5pm cut off.
no flowers Saturday.sunday
Monday daughters birthday still no flowers.
tuesday.wednesday.thursday no flowers.
Friday flowers 4 days after birthday and one whole week later.
No apology just excuses.
Stay away from this site happy to take your money and not provide service.
Nothing like the advent
The arrangement sent looked nothing like the advertised photo, the colour were not even close to what was chosen. Very disappointing j
Excellent selection of flowers and…
Excellent selection of flowers and excellent service, I will definitely be ordering from Delightful Flora again
Ridiculous company
I am absolutely furious at this company.
I ordered flowers to be delivered today and received a email saying they're going tomorrow.
DO NOT USE THIS COMPANY WHAT A WASTE OF MY TIME .
I AM LIVID AT THEM . Absolutely zero stars
The flowers and the wrapping werent the…
The flowers and the wrapping werent the same as shown in the photo. Didnt arrive on time.
Still not delivered my order and it was…
Still not delivered my order and it was placed on Saturday
So easy to order and a lovely choice of…
So easy to order and a lovely choice of flowers I ordered for my my friends Birthday I'm sure she will love them
Lovely bouquet
Lovely bouquet, value for money, prompt delivery.
Efficient …
Wrote the wrong delivery address and it was sorted very simply
I ordered and paid for premium next day…
I ordered and paid for premium next day delivery, three days later the flowers have not been delivered by Royal Mail , they sent an email with a time they would be delivered. The last update stated between 7.30 and 10.30. Have just had another update stating they cannot now deliver and they would "try" again tomorrow. NEVER had issues like this with Bloom and Wild. Disgraceful
Great service and excellent quality of flowers
I ordered the splendour bouquet (as a surprise gift), which arrived within 24hrs and was all for under £20! The flowers are of excellent choice and quality!
Beautiful flowers delivered on time…
Beautiful flowers delivered on time with care excellent value xx
The description of the flowers on the…
The description of the flowers on the website I ordered was totally different to what I received.
Would definitely not order again from this supplier.
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