Direct Trade Supplies Opiniones 

929
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Right from the start the company were very helpful, especially as I knew nothing about the products I was supposed to be purchasing and was about to spend over £1k on emergency light bulbs💡 Richard... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and have a vast range of products to choose from. I made a mistake when i placed my order and one of the items needed to be swapped for a different one, i understood that the one i want... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and quick delivery. Also cheaper than the next available site. Thanks for all of your help !

Valorada con 1 estrellas sobre 5

Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Servicio técnico de calefacción y calderas
  4. Tienda de componentes y repuestos electrónicos
  5. Tienda de equipos de seguridad

Información proporcionada por diversas fuentes externas

If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

929 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,3

Todas las opiniones

(929)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful customer service

Very helpful customer service, which is hard to find these days. Issue with a product which was sorted very quickly. Have recommended to friends and will definitely use again and again. Thank you

5 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressed by the standard of service

I was very impressed by the standard of service offered by Direct Trade Supplies.
The site was easy to navigate, offered excellent value for money and delivery was swift.
I will definitely be using them again going forward.

4 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Keep away!

Keep away. Ordered £100 worth of lights, a few days later told they weren’t in stock, despite saying they were. Still waiting for a refund over a week despite chasing

3 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No help given

Ordered 5 lights, only 3 arrived. Tried calling to explain, got rushed off phone, no help given, been waiting over a month for the remaining 2 lights, no update, nothing. I have reported to PayPal to hopefully get a resolution.

11 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Crap customer service - couldn't care less

Can't pay via Paypal as their site throws up an error code 408, so I rang to get some help. The person who answered mumbled so badly it was hard to understand him, but he said he'd speak to IT and get back to me. After an hour and another call to DTS, they have done nothing.
So I can't place my order. And their response is 'they'll reply when they reply'!
That's great customer service (not) - well done DTS!
Needless to say I've bought the items elsewhere - and I paid with Paypal.

19 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered the wrong downlight (my…

I ordered the wrong downlight (my mistake). Helpful advice on the phone for the correct replacement, which arrived within two working days as promised, together will a full refund for the original item. I will definitely be using them again.

28 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ohme charger

The reflection is on the product and not the supplier.
Ohme customers services are then worst experienced of any company. The charger would not connect and the offered no help to activate the SIM in the charger
None of the 6 phone calls answered after holding on trephine for 1 hour at a time Cost extra £60 and 10 days to get its to work

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience dealing with Direct…

Great experience dealing with Direct Trade Supplies. We were able to buy the 5 different lights we needed from the same supplier. With a great website that is intuitive and easy to use. The prices are really good and for me 20% less than my local trade shops. All delivered in manufacturer packaging free a few days after ordering. We will need a few more lights as renovation progresses and will have no hesitation using DTS again

12 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Order made at the end of Feb

Order made at the end of Feb, it is now 8th March and still nothing arrived. Sent an email…..no reply.
Make up your own mind as to whether or not this company is worthy of your business and time….
Made my mind up !

27 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I ordered an EV charger, at a good competitive price, from Direct Trade Supplies. I was unsure whether it would arrive in time, despite ‘next day delivery’ statement. I rang the Company, who answered immediately and personally - and reassured me it would. I placed the order at 1345 on Tuesday and took delivery ar midday on Wednesday. Very happy with service and price.

22 de enero de 2025
Opinión espontánea

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