Right from the start the company were very helpful, especially as I knew nothing about the products I was supposed to be purchasing and was about to spend over £1k on emergency light bulbs💡 Richard... Ver más
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Very helpful and have a vast range of products to choose from. I made a mistake when i placed my order and one of the items needed to be swapped for a different one, i understood that the one i want... Ver más
Great customer service and quick delivery. Also cheaper than the next available site. Thanks for all of your help !
Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... Ver más
Información sobre la empresa
- Tienda de iluminación
- también en la categoría
- Servicio técnico de calefacción y calderas
- Tienda de componentes y repuestos electrónicos
- Tienda de equipos de seguridad
Información proporcionada por diversas fuentes externas
If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.
Información de contacto
Plymouth, Reino Unido
- 01752 261211
- sales@directtradesupplies.co.uk
- directtradesupplies.co.uk
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Very helpful customer service
Very helpful customer service, which is hard to find these days. Issue with a product which was sorted very quickly. Have recommended to friends and will definitely use again and again. Thank you
Read reviews but then go with your gut. I was not disappointed.
Fantastic lights - great price - super quick delivery. A very happy customer.
Very impressed by the standard of service
I was very impressed by the standard of service offered by Direct Trade Supplies.
The site was easy to navigate, offered excellent value for money and delivery was swift.
I will definitely be using them again going forward.
Keep away!
Keep away. Ordered £100 worth of lights, a few days later told they weren’t in stock, despite saying they were. Still waiting for a refund over a week despite chasing
No help given
Ordered 5 lights, only 3 arrived. Tried calling to explain, got rushed off phone, no help given, been waiting over a month for the remaining 2 lights, no update, nothing. I have reported to PayPal to hopefully get a resolution.
Crap customer service - couldn't care less
Can't pay via Paypal as their site throws up an error code 408, so I rang to get some help. The person who answered mumbled so badly it was hard to understand him, but he said he'd speak to IT and get back to me. After an hour and another call to DTS, they have done nothing.
So I can't place my order. And their response is 'they'll reply when they reply'!
That's great customer service (not) - well done DTS!
Needless to say I've bought the items elsewhere - and I paid with Paypal.
Great experience with Trade Direct…
Great experience with Trade Direct Supplies. I had a query which they went above and beyond to sort out quick and efficiently. Would definitely recommend.
Advertised item that was out of stock…
Advertised item that was out of stock and cancelled my order. Very poor.
Ordered a boiler
Ordered a boiler.
Fast delivery . Good boiler
Excellent service
I ordered the wrong downlight (my…
I ordered the wrong downlight (my mistake). Helpful advice on the phone for the correct replacement, which arrived within two working days as promised, together will a full refund for the original item. I will definitely be using them again.
Dispatch of electrical item.
Helpfulness and efficiency of office staff. Overall good experience including dispatch of item including tracking end to end.
Ohme charger
The reflection is on the product and not the supplier.
Ohme customers services are then worst experienced of any company. The charger would not connect and the offered no help to activate the SIM in the charger
None of the 6 phone calls answered after holding on trephine for 1 hour at a time Cost extra £60 and 10 days to get its to work
Good quality product at a great price…
Good quality product at a great price and fast delivery
Great experience dealing with Direct…
Great experience dealing with Direct Trade Supplies. We were able to buy the 5 different lights we needed from the same supplier. With a great website that is intuitive and easy to use. The prices are really good and for me 20% less than my local trade shops. All delivered in manufacturer packaging free a few days after ordering. We will need a few more lights as renovation progresses and will have no hesitation using DTS again
Order made at the end of Feb
Order made at the end of Feb, it is now 8th March and still nothing arrived. Sent an email…..no reply.
Make up your own mind as to whether or not this company is worthy of your business and time….
Made my mind up !
Good purchasing experience.
Availability, choice, price and delivery all proved to be excellent. Ordering on line was straightforward with helpful descriptions.
Easy purchase and my electrician…
Easy purchase and my electrician installed without any problems
Excellent Service
I ordered an EV charger, at a good competitive price, from Direct Trade Supplies. I was unsure whether it would arrive in time, despite ‘next day delivery’ statement. I rang the Company, who answered immediately and personally - and reassured me it would. I placed the order at 1345 on Tuesday and took delivery ar midday on Wednesday. Very happy with service and price.
Good price quick delivery dont forget…
Good price quick delivery dont forget to order harvey if your going wireless
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