I recently visited Eco Bales in Soham while out on a walk, and I’m so glad I did! I met Garry and his team, and they were incredibly helpful. They provided us with a quick quote for our shipping and p... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Fabulous service and fabulous bedding. Game changer for those with busy lives and need something comfortable, absorbent, easy and convenient to skip out and also bonus is that it creates less waste so... Ver más
La empresa ha respondido
The horses love their warm, supportive beds. The product is excellent to put down and muck out. We've used both Original and Premium and love them both. Ordering is easy and delivery is swift, with sp... Ver más
La empresa ha respondido
This is the first time I have ordered from Ecobale and I have been so impressed with the customer service. Gary couldn't have done more to help me place my order and arrange delivery to coincide wit... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are a leading manufacturer of eco-friendly cardboard animal bedding.
Información de contacto
Unit 1 Mill Drove, CB7 5HX, Soham, Reino Unido
- 01353725888
- sales@ecobale.co.uk
- ecobale.co.uk
4,9
Excelente
163 opiniones
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Happy horses always.
The horses love their warm, supportive beds. The product is excellent to put down and muck out. We've used both Original and Premium and love them both. Ordering is easy and delivery is swift, with special arrangements logged on our account and automatic used.
21 de marzo de 2024
Respuesta de Ecobale
Many thanks for taking the time to review ecobale, it is always great to receive feedback especially when it is so positive.We do try to offer customers a high level of service from the first phone call right through to the final delivery and it is good to know that we are succeeding.
Excellent customer service
Excellent customer service, very quick at responding and helpful. Very friendly service. Product also very good! Will be returning!
19 de marzo de 2024
Respuesta de Ecobale
Many thanks for taking time to review Ecobale and your kind words, I am pleased our service levels are as they should be and will pass the praise on.
Respuesta de Ecobale
Many Thanks Claire for saying such positive things. I will let the team know that you have been kind enough to do so. We are glad that our product has made another customer happy!
Excellent as always
23 de enero de 2024
Respuesta de Ecobale
Hi Sian, Many thanks for your kind review and positive comments. It is always pleasant dealing with our many regular customers like you and we are grateful for your support for our Eco friendly bedding. Kind regards from all at Ecobale
Bacchus Resident Rescue
always used Ecobale as i sponser s locsl small animal rescue called Bacchus Rsident Rescue and its the only Hay the animals will eat.
11 de enero de 2024
Respuesta de Ecobale
Hi Jason, Thanks for taking the time to let everyone know how good our product is. We wish you all the best and are grateful for your loyal custom. Kind Regards From all at Ecobale.
Ideal for Puppies
I had a litter of 14 large breed puppies so decided to try Ecobale. It kept the puppies clean, dry, sweet smelling and warm. Absolutely ideal and so much cleaner than newspaper to use.
3 de octubre de 2023
Respuesta de Ecobale
Thank you so much for taking the time to share your views on our product, I have relayed your words to the team. We are often told by customers that shredded cardboard bedding has made life easier for them and we hope it continues to do so for you! The Ecobale team.
Excellent fast no hassle service I…
Excellent fast no hassle service I would highly recommend thanks again 👌🏻
4 de septiembre de 2023
Respuesta de Ecobale
Many thanks for the review and recommendation it is much appreciated.
First time I have bought this product
First time I have bought this product. Customer care was second to none, nice to deal with an efficient, polite company. Product arrived on time and great product
29 de agosto de 2023
Respuesta de Ecobale
Many thanks for taking the time to review ecobale and for such kind positive comments. I will pass this on to the team who I know will appreciate the feedback.
Great company
Great company, so friendly and helpful and the beddibg for my horse is fantastic. Highly recommended on all levels
31 de julio de 2023
Respuesta de Ecobale
MANY THANKS LINDSAY, for your positive review, kind comments and loyal custom. I will ensure that the team knows that their efforts are appreciated and that our bedding is keeping horses snug down in beautiful Kent!
Respuesta de Ecobale
Thank you for your review and positive comments.
Would buy Ecobale again
Prompt delivery with a courier who carried the two bales up to our house - I could never have managed. Very pleased with product quality - guineas, rabbits and chickens like it too. Four not five stars because I did find delivery very expensive for a small order.
5 de junio de 2023
Respuesta de Ecobale
Many thanks Dianne for your positive review, we are glad that you and your pets like our product. Unfortunately we have no control over the cost of the parcel delivery, but we do shop around constantly in order to be as competitive as possible.
Great service
Great service, easy to order online, quick delivery and a great product
4 de junio de 2023
Respuesta de Ecobale
Hi K, Many thanks for taking the time to post your kind review, we are grateful that the work we put into our product is appreciated.
Great customer service
Great customer service, Gary is very helpful and personable to making sure the order is correct and satisfactory. Always a pleasure to deal with. Reliable and trustworthy
23 de abril de 2023
Respuesta de Ecobale
Many thanks Rebecca, we appreciate you taking the time to feed back, our team is always striving to satisfy our wonderful customers! your kind words are valued.
Friendly and helpful people
Friendly and helpful people. The ecobale is great my rats love it and so much easier to change and keeps the cage fresher for longer.
2 de abril de 2023
Respuesta de Ecobale
Hi Christina,
Thanks so much for taking the time to post a review. i will pass your kind comments on to the team.
Great product and customer service
Really like the Premium Cut! Delivery was quick and the driver very helpful.
26 de enero de 2023
Respuesta de Ecobale
Thank you for the review and positive feedback it is much appreciated.
Great, personal service
Great service, very personal and made the ordering process easy. Delivery driver was also fab.
24 de enero de 2023
Very good customer service
4 de enero de 2023
Respuesta de Ecobale
Thank you for the review, I am glad to hear our efforts to offer good customer service is working. I will pass on your kind comments.
Quick delivery easy to order thanks
10 de enero de 2023
Respuesta de Ecobale
Thank you for the review and 5 stars it is much appreciated.
Lovely helpful person on the end of the…
Lovely helpful person on the end of the phone, sent me the premium product - thank you!
2 de noviembre de 2022
Respuesta de Ecobale
Thank you for taking the time to write a review and your kind words. I hope you enjoy using our product.
Fantastic Product for Horses
I have used ecobale for a number of years now and they always provide a very good service. Fast delivery, easy to order online. It's a great product as bedding for our horses, it composts down within a couple of months.
11 de noviembre de 2022
Respuesta de Ecobale
Thank you for your ongoing custom and for taking the time to write the review. Your comments cover everything we try to encourage and promote so it is very pleasing to hear such good feedback.
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