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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Difficult product. Delivery delayed beyond our control. Kept me up to date and informed Goods now received, look excellent quality, but due delays not yet fitted. Rescheduled 14 days.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Electrical Online had the parts I needed in stock at a competitive price. Delivery was swift and as predicted. Quality of products has been faultless. Electrical Online keep products which are not alw... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline... Ver más

Información sobre la empresa

  1. Mayorista de artículos eléctricos

Escrito por la empresa

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

858 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 58% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service

Fast reliable service and items at competitive price

25 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, product and pricing. Will use again and definitely recommend to others. Well done

8 de abril de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Glad to hear it, thank you for your review. We hope to see you again in future.

Valorada con 5 estrellas sobre 5

I arrange to pick the item up

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from the center. This was easy and they had the part resdy for me. Item has since been fitted and after initial complecations it is now all sorted. I would certainly used Electrics online again and recommend to others.

31 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Many thanks for your recommendation, we greatly appreciate your feedback and are glad to hear that you had such a positive experience with us.

We hope to hear from you again in future!

Valorada con 5 estrellas sobre 5

Difficult product Great service

Difficult product. Delivery delayed beyond our control. Kept me up to date and informed
Goods now received, look excellent quality, but due delays not yet fitted. Rescheduled 14 days.

16 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for the positive review despite the difficult circumstances, we really appreciate your patience and understanding. We hope the item works well for you once fitted.

Valorada con 5 estrellas sobre 5

Spot on

Spot on. Given a time slot the night before and again in the morning. Phone call 20 mins before arrival. 2 really polite and friendly drivers. Unpacked the item for me so I could check it over then carried it in. Couldn’t ask for a better service and to top it off this place was the cheapest around by 10% over everyone else. Win win.

18 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Great to hear that you had a good experience with our delivery team, and we really appreciate the review.

We hope to see you again in future. If there's anything else we can help you with please let us know!

Valorada con 5 estrellas sobre 5

Customer service replied quickly by…

Customer service replied quickly by email, and my items from Electricals Online arrived fast, well-packaged, and exactly as described.

4 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Great to hear that you had a positive experience with us, many thanks for your kind review!

Valorada con 4 estrellas sobre 5

Electrical Online for parts I needed

Electrical Online had the parts I needed in stock at a competitive price. Delivery was swift and as predicted. Quality of products has been faultless. Electrical Online keep products which are not always available at the big suppliers and are prepared to order it in if they don’t have it, great service.

12 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for the review, Chris. We greatly appreciate your feedback and are glad that we could provide a good service to you.

Valorada con 1 estrellas sobre 5

i ordered the product in January and it…

i ordered the product in January and it arrived 4 weeks later, i had to keep chasing you lot up for an update.

4 de marzo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Good morning,

Please could you provide more information? We would be happy to help you if you could provide more information such as a full name or order number?

I apologise for any delays and/or inconvenience caused by our service.

Valorada con 1 estrellas sobre 5

Used product supplied

Used product supplied. No contact number available. Used email contact form and 72 hours later, still no response.

23 de febrero de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Good afternoon,

We are very sorry for the issue with your order and the condition arrived in, we take your issue very seriously and have already provided a returns label to you so that you can send the goods back, please check your inbox for this.

Regarding our customer service, you sent your email to us at 10am on Friday, and we got back to you at 10am this morning (Monday). As we were closed for the weekend, this means we replied only a day later with a free returns label.

Please check your inbox.

Valorada con 5 estrellas sobre 5

Excellent Purchase – Fast Delivery and Fully Functional

Purchased the OHME ePod from Electricals Online. Delivery was quick and packaging excellent. Everything arrived in perfect condition and works exactly as expected, no issues at all. Very happy with the purchase! Thank you

10 de febrero de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Great to hear it! Many thanks for your kind review.

Valorada con 1 estrellas sobre 5

Unfortunately a very bad…

Unfortunately a very bad experiance/service. Made an order. Waited. Got a reply 5 working days later saying one of the items ordered was out of stock.

Update your online items in stock.

Was interested in this company because they have solar pannels at great prices. Tested the waters ordering a few second fix accessories and a Blumberg 5 inch fan grille cover. This was the item listed in stock that was not in stock. I was looking for another supplier mainly for solar pannels and glad I did not make a big order for any of the remaining plots I wanted pannels for. Will carry on using Segen, more expensive but I suppose the product is just one part of buying wholesale products. Service is the other. Sometimes you need a product, you need to know when its going to arrive and a prompt reply/communication if its not.

12 de febrero de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Thank you for your review.

We are very sorry for our error and any inconvenience that may have been caused by it. Please could you provide your order number so that we can look into the situation and offer further support?

Unfortunately I can't find any orders with your name so I am unable to offer any further comments at this moment in time.

I am very sorry if we delayed communicating any issues with you and I apologise for any delays that may have occurred due to our service. We will make sure to review this situation in detail in order to avoid it ever happening again.

Valorada con 5 estrellas sobre 5

always helpful

Sam is always helpful, polite and generally keeps the orders prepared for prompt collection .

17 de febrero de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thanks for your review Graham, really appreciate the feedback😊

Best regards,
Sam - Team EO

Valorada con 5 estrellas sobre 5

Simple and speedy.

Informative website, simple ordering process and speedy delivery. Perfick!

6 de febrero de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for your review, we greatly appreciate your feedback and are happy that you had a good experience with us!

Valorada con 5 estrellas sobre 5

Superb service

Superb service, great prices and fast delivery
many thanks

26 de enero de 2026
Logotipo de Electricals Online

Respuesta de Electricals Online

Many thanks for your review, we greatly appreciate the positive feedback and are happy to hear that you had a superb experience with us.

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